• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Daily cash collection from customer & receipt for cash or cheque collection from customers
• Maintain correct cash balances at cash registers
• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers
• To step in to answer customer questions and issues when required
• Find new customers
• Follow up and monitor the sale activities of Sub-Distributors
• Implement strategies set by the company
• Provide sale and marketing strategies sub distributors
• Provide training, sale solutions, and strategies to salesmen
• Survey the market situation and offer solution and strategies options
• Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities
• other tasks by manager
Support related Dept. for system and customer issue
Support and consult customer for issue and or requirement
Receive request and support accordingly all kind of available services
Follow up ticket case until closed
Monitoring network system and operating network system
Maintenance access network system frequently as schedule
Backup system configuration frequently as schedule
Update network system documentation when anything changed or updated
Keep network system get updated
Troubleshooting network system problem
Update information and technology from partners and vendors for applying in network system
PLAN-B (Cambodia) Co.,Ltd (
Information Technology )
Job Responsibility
- Commit to achieving the sales target with the potential sale activity
- Work independently and as team
- Raise up idea and solution when they meet the problem
- Do daily report and updated information
- More research ( sale technique)
- Visit clients and communicate via phone, email, face to face
• Provide a selection of services to the customer with the ability to use the machines
Acne extraction
Hair removal
Facial massages
Body massages
• Prepare all service rooms every morning
• Count stock every week/month
• Prepare order list when stock count is low
• Assist doctors when required
• Train/transfer practical knowledge and skills to new members in the clinic
• Keep clear records of the patient’s machine settings in their files
• Focus and pay attention to the customer’s problem area in order to achieve maximum results
• Clean and sterilize use in clinic equipment.
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints
• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess hardware issues and recommend repairing solution and service pricing
• Repair hardware and/or similar devices at both AnAnA Service Center and outside
• Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement
• Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues
• Properly pack the repaired PC/other hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader
- Find new customer to conduct sales of IT equipment and CCTV
- Coordinate on IT equipment installation, Sale and delivery product to customer
- Regular update daily, weekly, and monthly report to manager
- Keep confident company’s information and data to avoid outside leakage
- To be honest with member and team work
- Responsible others task as assigned by Supervisor/Manager.
• Control the assigned inventories in the warehouse
• Ensure that all inventories are categorized properly stored in the warehouse for easy control
• Clean up all equipment and keep order in proper place
• Daily compare with recorded to find out the mismatching
• Prepare and send report go Manager
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Manage branding of ANANA to its best value and high visibility
• Manage product marketing to gain awareness and get the message across to external and internal clients
• Identify market size, competitors, demands, segmentation and concise business positioning
• Develop go-to the-market strategies to address new market as well as retaining existing market base.
• Analyze and manage profitability by product
• Develop products to targeted market
• Perform other tasks assigned by the management
About Okoone
Okoone is a full-service digital agency specialized in providing world-class mobile, web and digital marketing services that help companies around the world unlock market opportunities, engage their customers and accelerate their business.
Okoone was founded by two mobile and web industry veterans with the mission to offer product ideation, UI/UX design, software development and digital marketing platforms relying on proven technologies and agile development methodologies at competitive price without any compromise on quality of deliverable.
Okoone is headquartered in Hong Kong and operates a development center managed by international experts in Phnom Penh, Cambodia serving customers across the US, Europe and Asia. Okoone is currently employing 35 people and is undergoing triple-digit growth
The Role
Okoone is currently seeking for a Digital Marketing Manager to take the lead on its digital marketing projects. The main tasks for this position are setting up digital strategies, building online communities and implementing SEO/ASO techniques to increase organic traffic on current digital assets, managing high-impact ad-campaigns, and providing comprehensive data analytics and reporting.
Responsibilities
- SEO: Implementing SEO techniques to increase organic visibility and traffic (keyword and webpage optimization, content creation, backlinking…)
- Digital Ad-Campaigns: Planning, designing and running targeted digital ad-campaigns on several platforms (Google Words, Bing Ads, LinkedIn Ads, Apple Search Ads…) to reach larger audiences
- ASO: Maximizing Android and iOS store pages visibility through various techniques (keyword optimization, increasing rating through user support…)
- Analytics & reporting: Build data-driven reports on digital marketing strategy, activity tracking, website and app performance (user acquisition, engagement, retention, ad campaign, etc…)
What we offer
- Fast growing company
- High impact and large-scale international projects
- Advanced training on digital marketing best practices, modern project management methodologies
- International and multicultural working environment
- Competitive salary package
- Easy working hours, 5 days per week, 8 hours per day
Application
- Interested candidates should send their CV and cover letter to jobs@okoone.com
- Shortlisted candidates will be invited for an interview (face-to-face or remote)