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PassApp Technologies Co., Ltd ( Technology/Science )
• Train, coach and manage Call Center Team with regard to policies and procedures, including preparing monthly report of call center movement and result. • Lead and organize the Call Center Team to successfully resolve Technical Issues and other enquiries • Continuously mentor and coach on communication skill and being the decision maker for some problem solving related to customers complaints and concern. • Be prompt to perform actions to assist PassApp Customers. • Escalate Customer Issues to the appropriate PassApp Team when unable to resolve inside the Call Center. • Identify skill gaps for staff and suggest solutions to improve their skill. • Monitor Call Center Team effectiveness and keep records. • Suggest Improvement to Management. • Encourage and foster a Teamwork and Knowledge Sharing environment with Staff. • Well follow-up with Colleagues to provide best service to PassApp Customers. • Maintain good relationships with PassApp Customers and Potential PassApp Customers. • Communicate professionally with PassApp Customers (and potential Customers) Face-to-Face, Phone, E-Mail and SMS. • Other tasks assigned by Manager and Head of Department
  • Full Time |
  • Phnom Penh |
  • Senior Executive |
  • Customer Service
Posted on : 24 Mar 2019

PassApp Technologies Co., Ltd ( Technology/Science )
• Collect payments from customers; • To ensure that delivery of documentation and stuffs to destination in time; • To ensure that documents In and Out are received and signed by Recipient; • Any other related tasks as assigned by Manager.
  • Full Time |
  • Phnom Penh |
  • Non-Executive |
  • General Work
Posted on : 21 Mar 2019

PassApp Technologies Co., Ltd ( Technology/Science )
• Support drivers and passengers • Solving problems for drivers and passengers • Check and follow up vehicle • Welcome and Be Polite to all customers and drivers • Work closely with other relate departments. • Other tasks assigned by Manager.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 21 Mar 2019

PassApp Technologies Co., Ltd ( Technology/Science )
• Prepare payment voucher for company’s transaction; • Verify and posting all transaction into Peach-Tree system; • Track the payment schedule; • Reconciliation account payable & advance; • Receive all invoice from suppliers & document filling; • Month end account closing; • Oversee the company’s according and processing systems for recording all tractions; • Other tasks assigned by Line Manager.
  • Full Time |
  • Phnom Penh |
  • Senior Executive |
  • Accounting
Posted on : 20 Mar 2019

PassApp Technologies Co., Ltd ( Technology/Science )
• Support customers, check and follow up • Answering phone call from customers • Solving problems for customers • Record all the issues and pass to group for follow up • Reply chat, comment in Facebook and Email • Booking for Customers • Work closely with other relate departments • Other tasks assignment by Manager.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 16 Mar 2019

PassApp Technologies Co., Ltd ( Technology/Science )
• Register New Driver into System • Update Driver Information • Submit Daily, Weekly, Monthly Report as Requirement • Work shift and location depend on Management Arrangement • Welcome and Be Polite to all customers and drivers • Work closely with other relate departments. • Other tasks assigned by Manager.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 15 Mar 2019

Stay in construction!!!

Stay in construction!!!