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MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• 主要面对互联网客户与提供IT技术支援 • 辅助解决公司内部及客户网络连接问题 • 安装、设置、维护网络设置及其连接,布线,增减、升级软硬件;设置无线网络,路由器及其相关设备 • 为客户配置网络安全及提供技术支援,例如防毒软件更新,服务器和相关主机安全设置等。 • 设置客户端电邮并提供相关支持。(防毒软件,垃圾邮件过滤与扫描等电子邮件服务) • 到客户处安装/设置modem等设备,并解决相关连接问题 • 客户现场探测,并提供布线方案图 • 端点维护
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Technician-Industrial
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Visit customers with sale team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies. • Other assignment assign by manager
  • Full Time |
  • Phnom Penh |
  • Senior Executive |
  • Sales and Marketing
Posted on : 28 Mar 2024

Opennet (King Technologies Co., Ltd) ( Telecomunication )
- Install internet connection and other communication connections for customer following to procedures. - Resolve technical issues for customers on the phone and by visiting the customer’s site. - Keep records of service to customers. - Keep track of company stock/equipment and property. - Escalate and report issues and concerns to supervisor and manager as required. - Perform professional communication with customers by face to face, on the phone and email. - Provide details of potential customers or upgraded sales leads to the Sales Team. - Follow up processes, policies, and procedures.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • IT-Hardware
Posted on : 28 Mar 2024

Opennet (King Technologies Co., Ltd) ( Telecomunication )
* ទំនួលខុសត្រូវការងារ៖ - សំអាតបរិវេណខាងក្នុង និងខាងក្រៅក្រុមហ៊ុន - ត្រូវប្រាកដថាពេលដែលចេញពីធ្វើការ បង្អួចត្រូវបិទជានិច្ច - បន្ទប់ទឹកត្រូវប្រាកដថាស្អាត និងមានផាសុខភាពជានិច្ច - ពេលមានភ្ញៀវមកត្រូវរៀបចំបន្ទប់និង ដាក់ទឹកជូនភ្ញៀវ - ត្រូវគោរពតាមគោលការណ៏របស់់ក្រុមហ៊ុន - ពេលទំនេរអាចជួយការងារផ្សេងៗដែលអាចធ្វើទៅបាន
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Cook/Cleaner/Maid
Posted on : 28 Mar 2024

Urgent

Internet Home ISP ( Telecomunication )
- Lead and manage support engineer staff - Instruct and advice staff related process of technical trouble shoot. - Clarify and escalate all critical case to team and management - Well understanding and follow the strategy plan from management - Apply sop strategy, proactive, reactive procedure in daily operation. - Clarify overtime, weekly and monthly report of each staff. - High respond to customer & Management strategy. * Solutions Support Team Leader - Lead and manage solutions team to complete task or project effectively - Instruct and advice staff relate process of solution - Follow up and update project status assigned by management. - Manage staff report - Analyze scope of work of solution project, cost effective - Assign task and evaluate staff performance
  • Full Time |
  • Phnom Penh |
  • Senior Executive |
  • Technician-Industrial
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Sales and Marketing
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Accounting
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Technician-Industrial
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Consultants/Advisers
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Deliver sales target assigned by the management • Manage, motivate, train, develop and coach sales team • Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome. • Follow up and update sales status • Observe competitor’s products and activities and consolidate and send the report to management • Key in customer information and requirement in sales • Participate in sales promotion activities • Prepare email templates for all Internet salespersons and managers to use • Analyze the local market Internet pricing environment • Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line • Prepare daily, weekly, monthly and annual reports and submit to management • Present reports showing the effectiveness of Internet sales persons and managers
  • Full Time |
  • Phnom Penh |
  • Manager |
  • Management-Top Level
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on the phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Translation/Interpretation
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • IT-Hardware
Posted on : 28 Mar 2024

Stay in construction!!!

Stay in construction!!!