• Initiate and develop the design concept to match the requirements
• Create the design that is attractive and tells the message across with high visual impact to the intended audience
• Consistent and correct use of corporate logo, colors, identity and product images
• Design the pricelist, promotional material, layout and other materials
• Meet the project deadline
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Manage the full cycle recruitment process from sourcing through on-site interviewing, negotiating offers, and closing candidates across technical and non-technical roles.
• Lead creative recruiting, sourcing and outreach initiatives.
• Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
• Planning and delivering, training - including inductions for new staff.
• Develop recruitment plan & strategies.
• Build pool of talent candidates.
• Organize various events to build employer branding.
• Control the process of interview.
• Support on all administrative & HR duties.
• Prepare internal and external job advertisement and announcement.
• Prepare recruitment report.
• Prepare expense monthly report.
• Creating workshop to the universities.
- Track customer issues via phone, e-mail, and social media
- Troubleshoot and resolve basic technical and accounting issues
- Escalate calls to the Sales, Accounting, and Technical teams, as necessary
- Follow all customer complaints to resolution
- Record and track all customer issues in the internal system
- Process and file documents cleanly and correctly
- Enter new customer information into the internal system
- Communicate clearly with customers over the phone
- Work with Sales, Technology, and Accounting to streamline processes and improve overall customer satisfaction.
• Process all Supplier related payments used by assign products and services
• Reconcile all charges on invoices.
• Monitor all traffic and highlight any problems.
• Other tasks assigned by management
* Descriptions:
• Install, setup, Configuration Computer Window Server Local
Area Network.
• Provide technical assistance support incoming queries issues
to computer.
• Respond queries either person, over phone, via live chat.
• Maintain daily of computer/Printer/Scanner/CCTV/Access
Door/Finger Print
• Troubleshoot Internet, e-mail, networks, applications
head and branches
• Provide problem-solving staff’s software hardware.
• Install, modify, repair computer hardware software.
• Run diagnostic programs resolved problems.
• Install computer peripherals users
• Follow up staff ensure issue has been resolved.
• Receive follow further instruction IT Team Lead
• Be able to support all branch in Phnom Penh
• Management Information System
• Help to training new staff on how to use the system and other program
• Set up and maintain the office computer equipment all departments
• Performing database backup and restoration
• Up to date of Anti-virus for all users as needed
• Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings
• Check and maintain all kind of electronic devices, like printers, computers, tablets, etc.
• Configure e-mail and prepare PC/Laptop for new staff
• Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System
• Other tasks assigned by the IT Network Administrator
• Deliver sales target assigned by the management
• Manage, motivate, train, develop and coach sales team
• Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome.
• Follow up and update sales status
• Observe competitor’s products and activities and consolidate and send the report to management
• Key in customer information and requirement in sales
• Participate in sales promotion activities
• Prepare email templates for all Internet salespersons and managers to use
• Analyze the local market Internet pricing environment
• Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line
• Prepare daily, weekly, monthly and annual reports and submit to management
• Present reports showing the effectiveness of Internet sales persons and managers
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Administrate infrastructure, including firewalls (Pfsense, Fortinet, Sophos, iptables, firewall, Snort…),
databases, malware protection software and other processes
- Review application logs and monitor operation of network performance on daily basis.
- Install hardware, software for servers (MS Server, Linux) and test computer-related equipment
- Maintains documentation, IT standards, IT Policy, IT Quality, procedures & processes.
- Writing promotion content and direct implement advertising campaigns on Facebook under the approved
budget.
- Contact to Restaurant, coffee shop and e.c.t for co-operation advertising our service.
- Keep track, analyze, statistics of the data, edit and optimize the advertising campaign (report the
advertising from other competitive company)
• Meet Sales target as assigned by the management
• Maintain and build up relations with corporate customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
