• Design and develop website as needed by Ais;
• Coordinate with external website service providers if needed;
• Create website layout/user interface by using standard HTML/CSS/JS practices and other front-end technologies;
• Build responsive web-based applications front-end and back-end;
• Integrate data from various back-end services and databases;
• Gather and refine specifications and requirements base on technical needs;
• Develop new user interface features;
• Establish and promote designed guidelines, best practice and standards;
• Create and maintain website documentation;
• Stay plugged into emerging technologies/industry trends and apply them into operation and activities;
• Document project build and maintenance;
• Encourage and promote a collaborative, trust and transparent working culture;
• Other tasks assigned by Assistant Technology Development Manager.
- Prepare annual budget the department related departments
- Develop admin policies, procedures, guides like Office Management Guide…etc
- Manage and oversee day-to-day of office
- Transportation, security, sanitation…etc. He/she may to with staff do these duties
- Perform other legal tasks requested through recruitment, interviewing, training administrative employees whilst maintaining safe secure environment
- Implement reviewing compensation redundancy programme
- Conducts exit interviews
- Maintain department records reports
- Arrange travel, transportation accommodation local international staff oversea colleagues
- Alert all managers regarding status staff that required obtain probation evaluation.
- Keep file staff personnel files properly make sure are easily access;
- Ensure company policies procedures up-to-date in compliance Current employment law
- Dealing government officers if it required
- Good knowledge HR System, finger print, Taxation Labor Law
• Software Design
• Development and Code control
• Operational tools and monitoring software
• Virtual Server Maintenance
• Virtual Server Capacity Planning
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
• Support customers, check and follow up
• Answering phone call from customers
• Solving problems for customers
• Record all the issues and pass to group for follow up
• Reply chat, comment in Facebook and Email
• Booking for Customers
• Work closely with other relate departments
• Other tasks assignment by Manager.
- Greet and escort customers to their tables
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software (Training offer),order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
PLAN-B (Cambodia) Co.,Ltd (
Information Technology )
Responsibilities :
- Create design concept for the creative artwork
- Direct and support team member in creativities
- Create creative artworks
- Design website and mobile app with a good UX and UI
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
