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PLAN-B (Cambodia) Co.,Ltd ( Information Technology )
Job Responsibility Handle Facebook boosting -Facebook problem solving -Expert knowledge in how Facebook works. -Follow up timeline from AE -Research and develop new strategy for boosting effective (Low cost, more lead) -Managing multiple cases at one time. -Make sure the campaign is not over budget
  • Full Time |
  • Phnom Penh |
  • Junior Executive |
  • Customer Service
Posted on : 28 Mar 2024

AnAnA Computer ( Information Technology )
SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier. We are currently looking for qualified candidate to fulfill the position of Customer Service Officer. JOB RESPONSIBILITIES: • Receptionist (Greet and welcome customer). • Handle customer Incoming and outgoing call. • Assist customer to elevator and any other queries related to unit and space. • Support in room and office inquiry (call, walk-in & email) • Handle customer complain and relay to corresponding staff to remedy the complain • Issue invoice and collecting payment (Cashier) • Control and monitor office supplies, cleaning and laundry stock • Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary) • Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement • Update staff attendance, work leave, missing scan & Overtime attendance (day/night) • Clerical tasks (filing, encoding, updating staff and customer data base) • Any other assigned tasks by Manager
  • Full Time |
  • Phnom Penh |
  • Other |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

Urgent

Olympia City ( Real Estate/Property )
1 Greet residents and visitors in person or on the phone, answering 2 Interacting with customers to provide information in response to inquiries about products and service by face to face. 3 Collect all income from residents and clear with the bookkeeper 4 Build up good relationship between company and customer 5 Ensure the customer complaint will be solved effectively and feedback 6 Update the statistic of resident numbers 7 Update all units which connected water and electricity 8 Prepare all the announcement to all residents. 9 Prepare all the management fee contract 10 Prepare the access card to residents 11 Prepare weekly and monthly report. 12 Other tasks as assigned by Management.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

AnAnA Computer ( Information Technology )
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

Opennet (King Technologies Co., Ltd) ( Telecomunication )
- Knowledge internet connection and other communication connections for customer following to procedures - Resolve technical issues for customers on the phone. - Keep records of service to customers; - Escalate and report issues and concerns to supervisor and manager as required - Perform professional communication with customers by phone and email - Provide details of potential customers or upgraded sales leads to the Sales Team - Any other related tasks as assigned from time to time by Manager.
  • Full Time |
  • Phnom Penh |
  • Other |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

Urgent

FTB Bank ( Banking-Finance-Investment )
• Process banking transaction for the customers following FTB service standards • Act as a key advocate to existing and potential customers • Proactively determine customer’s need to actively sell the bank’s full range of product and services • Keep update on product knowledge and policies • Ensure transactional processing is efficient and accurate • Assist others where needed
  • Full Time |
  • Phnom Penh |
  • Junior Executive |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

Opennet (King Technologies Co., Ltd) ( Telecomunication )
- Knowledge internet connection and other communication connections for customer following to procedures - Resolve technical issues for customers on the phone. - Keep records of service to customers; - Escalate and report issues and concerns to supervisor and manager as required - Perform professional communication with customers by phone and email - Provide details of potential customers or upgraded sales leads to the Sales Team - Any other related tasks as assigned from time to time by Manager.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

Olympia City ( Real Estate/Property )
1. Must understand clearly all information related to the clubhouse 2. Prepare readily all supporting documents, stationary, key, towel and products to sell before operation process. 3. Carefully check the payment and issue the receipts to customers 4. Provide clubhouse services and products to customers 5. Clearing all the income with senior operation officer 6. Patrol around the clubhouse likewise lockers, playground, game machine,…etc. 7. Check and prepare the all beverage for sale and make report 8. Prepare the items like herbs for stream and sauna room 9. Other tasks will be assigned by Operation Supervisor.
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

JIN BEI Group ( Hotel-Resort-Travel )
- To greet and create an environment where the guests will be welcomed in an appropriate manner and provide orientation to the guests related to suites and cabins and direct them to their rooms by providing assistance in handling their luggage and ensuring that all their requests are duly satisfied - To be able to resolve the questions put forth by the guests and provide all the relevant detailed information about the current activities and facilities provided by the hotel - To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons - To provide information regarding the nearby tourist attractions and arrange for their transportation if necessary - To make sure that all the rules and regulations have been followed by the guests and to issue bills accurately and promptly - To cash in every opportunity where the sales of the hotel can be maximized
  • Full Time |
  • Preah Sihanouk |
  • Non-Executive |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Fresh/Entry Level |
  • Customer Service
Posted on : 28 Mar 2024

MekongNet ( Telecomunication )
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor
  • Full Time |
  • Phnom Penh |
  • Junior Executive |
  • Customer Service
Posted on : 28 Mar 2024

Stay in construction!!!

Stay in construction!!!