• Process new booking, amendment, cancellation to hotels, restaurants, guides, drivers…etc
• Prepare all tour/expense vouchers to suppliers and final confirmation to guide
• Check all invoices from suppliers and confirm to accountant department
• Brief program to guide and driver
• Collect and read questionnaire that guide drop and report to management if any negative comments
• Follow up and reconfirm all services to make sure everything go smoothly as per program
• Inspect new hotels, restaurants and other new attraction site and share it to team
Reports to Chief Security if any unusual activities happened around the hotel premise.
Check the daily security report log book and submit to General Manager or HR Manager and attend the daily morning briefing with hotel management when absent of Chief Security.
Assist to conduct pre-shift briefing to the Security Shift Leader and security guards.
Control the daily activities of internal security.
Recommends changes in hotel operation procedures and equipment to reflect better security or protective methods.
Liaises with Department Head on employee behavior and security measures.
Assist Chief Security to establish procedures and conduct special investigations and surveillance in such as internal and external thefts.
Deals personally with guests and employees concerning loss, damage and accidents incurred and disputes which arise.
Assist to investigate the reported cases and makes recommends actions on settlement to aggrieved individuals.
Receives and replies to correspondence pertaining to these loses and accidents.
Periodically inspects all hotel & apartment areas for security violations.
Assist to prepare procedures warrants against employees or guests defrauding hotel& apartment, or theft of property.
Liaises with local polices, body guard on matters of gambling theft, special security requirements for unusual events, and functions when absent of Chief Security.
Assist to plans and organizes hotel security activities.
Inspects and evaluates hotel security activities to ensure compliance with security policies and procedures.
Assist to plans and establishes a function on the job training program for hotel security personnel. Evaluates the effectiveness of training by observations of work performance and written or oral examinations. Establishes and maintains a working relationship with local law enforcement agencies.
Supervises the installation, maintenance, and operation of security devices where approved by the hotel & apartment management.
Assist for selecting, testing, operating and maintaining appropriate security devices. Maintain all record of these activities.
Conduct continual surveys of all offices to determine the need for additional security services and make corresponding recommendations to the hotel& apartment management.
Monitor all activities in public areas to ensure adequate security coverage is maintained.
To administer or arrange first aid equipments in case accident occurred in Hotel & apartment premises.
To be fully familiar with the handling of a fire alarm situation and be able to operate the various commands of the Control Room.
To be constantly alert for security or safety breach detrimental to the Hotel& apartment.
Le Castle River Hotel & Apartment (
Hotel-Resort-Travel )
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
• Middle senior level operational experience such book accommodations, meals, guides, transportations
• Organize maintaining bookings list, understanding cruise schedules
• Deep understanding qualities that make best for passengers
• Manage incoming email, faxes, deliver something passengers suppliers
• Communicate, coordinate, follow up report the customer feedback
• Ability work under pressure a team environment
• Be responsible, honest dynamic
• Available travel province oversea
Hygiene Managers are responsible for supporting good Health and Safety practices within the Food Manufacturing process, through the development of the cleaning processes and equipment used, and training provided.
-Cleans and maintains all public areas
-Sweeps carpets.
-Empties ashtrays and urns.
-Polishes furniture and fixtures.
-Vacuums and polishes elevators.
-Keeps the front of the hotel free from trash.
-Training and leading public area attendant
• Process new booking, amendment, cancellation to hotels, restaurants, guides, drivers…etc
• Prepare all tour/expense vouchers to suppliers and final confirmation to guide
• Check all invoices from suppliers and confirm to accountant department
• Brief program to guide and driver
• Collect and read questionnaire that guide drop and report to management if any negative comments
• Follow up and reconfirm all services to make sure everything go smoothly as per program
• Inspect new hotels, restaurants and other new attraction site and share it to team
Le Castle River Hotel & Apartment (
Hotel-Resort-Travel )
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets the legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
• Location: Siem Reap
• Schedule: Full-time
• Salary: $300-$500
• Number of candidate: 02
JOB DESCRIPTION
• Dealing with all operational matters duties in Cambodia.
• Customer services.
• Following client during tour and handle troubles if any.
• Negotiating with suppliers.
• Reserving/Inspecting services & suppliers: hotel, transportation, restaurant..
• Working in Siem Reap, 5.5 days per week.
Monday to Friday: from 08.30am to 12h30pm - 01 hour for lunch break - and from 13h30pm to 17.30pm.| Saturday: from 08.30am - 12.30pm.