About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Salary range: From 200$ to 500$ (negotiable according experience) Main missions: - Conducting market research to identify selling possibilities and evaluate customer needs - Actively seeking out new sales opportunities through cold calling, networking and social media - Setting up meetings with potential clients and listening to their wishes and concerns Key responsibilities... • Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales and demonstrations • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team members to achieve better results • Gather feedback from customers or prospects and share with internal teams

- Promote and sell Smart Home, Audio and Video, Security System, Camera Security - Manage, lead, control and motivate retail sale executives achieve their sales target - Provide guidelines and problem resolution to team member - Maintain and develop relationships with existing clients and new opportunity - Provide training to sales team to develop their potential and effectiveness - Support advertising campaign and conduct marketing survey, collect market information/competitor - Provides timely feedback to senior management regarding performance - Explore new opportunities to get additional sales

• Meet and discuss with users or product owners to understand about their project requirements. • Analyse the project scope based on the requirement and technical logic. • Work closely with technical stakeholders to understand the change impact and raise concern in new and changed requirements. • Estimate project timeline. • Feedback to the product owner with feasibility study. • Design template, database, and process workflow. • Implement the product by conducting certain configuration/development. • Coding and scripting the related applications/portals. • Conduct testing scenarios and test procedure that cover all on the requirements and coordinate with product owner for UATs. • Maintenance and application support.

• Bachelor of Science degree in Software Engineering or a related discipline (Computer Engineering, Computer Science, etc.) • 1+ year related software development work experience • Analyzing the code base and assessing risks from a security perspective • Writing clean, fast to a high standard • Remediating security vulnerabilities in the code base and implementing best practices • Bringing security considerations and requirements to software implementation • Participating in regular security reviews for deployments and testing • Handling tasks and managing priorities on development project

-Communicates with other departments to report and resolve software, hardware, and operations problems. -Responsible for maintain POS machines. -Troubleshooting system and network problems and diagnosing and solving hardware or software faults. -Identify staff development and training needs and ensures that training is obtained. -Other work assigned by manager.

-Installs and configures computer hardware operating systems and applications. -Monitors and maintains computer systems and networks. -Talks employee / clients through a series of actions, either face to face or over the telephone. -Troubleshoots system and network problems and diagnosing and solving hardware/software faults. -Maintenance computer parts, check for broken part, replace it if necessary. -Follows diagrams and written instructions to repair a fault or set up a system. -Sets up new users’ accounts and profiles and dealing with password issues. -Responds within agreed time limits to call-outs. -Works continuously on a task until completion (or referral to third parties, if appropriate). -Prioritizes and managing many open cases at one time. -Rapidly establishes a good working relationship with customers and other professionals (e.g., software developers). -Tests and evaluates new technology, set up and monitor CCTV. -Conducts electrical safety checks on computer equipment. -Work closely with IT team and follow instruction or SOP set by IT Manager. -Perform other duties as assigned by IT Manager

តួនាទី និងភារកិច្ចទទួលខុសត្រូវ - គាំទ្រដល់សាខា និង នាយកដ្ឋានដែលពាក់ព័ន្ធទៅលើការប្រើប្រាស់ Module របស់ប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយ Oracle Flexcube team ក៏ដូចជានាយកដ្ឋានហិរញ្ញវត្ថុដើម្បី ដោះស្រាយបញ្ហាផ្សេងៗដែលកើតឡើងលើប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយនាយកដ្ឋានហិរញ្ញវត្ថុក្នុងការធ្វើ Test សាកល្បងនូវ module ថ្មីៗ មុននឹងដាក់ឱ្យប្រើប្រាស់ជាផ្លូវការ ។ - អនុវត្តន៍ដោយផ្ទាល់លើការបង្កើត / កែប្រែប្រព័ន្ធ និង របាយការណ៍របស់ Core Banking បន្ទាប់ពីទទួលបានការអនុម័ត ។ - សហការជាមួយផ្នែកអភិវឌ្ឍន៍កម្មវិធី ដើម្បីសិក្សាពី Tools ក្នុងការធ្វើ pre-check Core Banking data ក្នុងគោលបំណងសម្រួលដល់ប្រតិបត្តិការប្រចាំថ្ងៃ ។ - ធ្វើការBackup និងRestore data របស់ប្រព័ន្ធ ទៅតាមគោលការណ៍បានកំណត់។ - ការបិទបញ្ជីប្រចាំថ្ងៃ ប្រចាំខែ និង ប្រចាំឆ្នាំ ក្នុងប្រព័ន្ធធនាគារស្នូលឲ្យបានទាន់ពេលវេលា និង ត្រឹមត្រូវ។ - អនុវត្តន៍ភារកិច្ចផ្សេងៗទៀត ដែលបានផ្ដល់ដោយអ្នកគ្រប់គ្រង ។

Key responsibilities... • Collaborate with business analysts and developers to produce software designs • Formulate program specifications and basic prototypes • Transform software designs and specifications into high functioning code in the appropriate language • Integrate individual software solutions to higher level systems • Use web-based tools to create advanced SaaS when applicable • Test code periodically to ensure it produces the desirable results and perform debugging when necessary • Perform upgrades to make software and systems more secure and efficient • Collaborate with technical writers to create documentation for user support instructions

• Design and develop website as needed by Ais; • Coordinate with external website service providers if needed; • Create website layout/user interface by using standard HTML/CSS/JS practices and other front-end technologies; • Build responsive web-based applications front-end and back-end; • Integrate data from various back-end services and databases; • Gather and refine specifications and requirements base on technical needs; • Develop new user interface features; • Establish and promote designed guidelines, best practice and standards; • Create and maintain website documentation; • Stay plugged into emerging technologies/industry trends and apply them into operation and activities; • Document project build and maintenance; • Encourage and promote a collaborative, trust and transparent working culture; • Other tasks assigned by Assistant Technology Development Manager.

•Running regular checks on network and data security •Identifying and acting on opportunities to improve and update software and systems •Developing and implementing IT policy and best practice guides for the organization •Designing training programs and workshops for staff •Conducting regular system audits •Running and sharing regular operation system reports with senior staff •Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages •Managing and reporting on allocation of IT budget •Providing direction for IT team members •Identifying opportunities for team training and skills advancement

•Provide oversight and management to the IT Business Application team to deliver IT services •Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools •Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates •Manages the release process for applications which includes effective department wide and end user communication •Manages testing scripts and identifies opportunities for improvement •Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team. •Addresses individual staff performance problems as needed •Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications •Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups •Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies •Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies •Assists with the preparation of budget for IT systems and services related interfaces and applications •Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry •Maintains a strong understanding of technology and its application to achieve business objectives •Prepares analysis and or proposals for other enterprise departments when necessary •Serves as an internal consultant to other IT management staff and operations community as needed •Develop and maintain an effective on-call rotation for 24/7 support •Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

Job Description Senior Core Banking System Officer is responsible for controlling and supporting bank's user over all issues concerning core banking system; Daily (working hours) maintenance and monitoring of above stated system to keep them in stable service 24/7; Running End of Day, End of Month and End of Year procedures, if necessary change time to night shift, Must to obey the Night Shift rule; Auditing and Administrating on Security user maintenance; Simulating, applying all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Location Head Office, Phnom Penh (1 Post). Duties and Responsibilities Control and Support of bank’s user over all user issues concerning above stated system. Audit and Administrate on Creating new user, transferring and disabling users of above stated system. Daily (working hours) maintenance and monitoring of above stated systems in order to keep them in service 24/7 (only for those systems which must be 24/7) and reporting to supervisor about any errors, slowness or unavailability of services. Execution of End of Day, End Of Month and End of Year procedures; if necessary change time to night shift, Must to obey the Night Shift rule. Simulate, apply all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Be responsible for keeping employees of training about above stated system. Willing to perform sundry duties as assigned by supervisor. Integrity.

Key responsibilities... • Design and install well-functioning computer networks, connections and cabling • Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network • Inspect LAN infrastructure and fix minor or major problems/bugs • Test and configure software and maintain and repair hardware and peripheral devices • Evaluate network performance and find ways of improvement • Organize and schedule upgrades and maintenance without deterring others from completing their own work • Do regular data backups to protect the organization’s information • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions

The main function of this role is to research, develop and implement new products and services for the Enterprise Road map. This person will chart the course of understanding market trends and competitor offerings so in turn we will be able to create the most innovative and competitive products for our Enterprise Business clients. This role will require ideally a mix of commercial and engineering background and a high level of technical understanding of API’s and to be able to read and understand technical documents, design solutions for specific customers, cooperate with customer’s engineering and IT departments in order to influence the purchase decision and build client confidence towards such a decision. The function also has to strongly support Smart’s B2B sales force. Understanding customers' requirements and providing high quality proposal for customers Providing technical support to account managers on our Enterprise services Constantly reviewing customers' usage and proactively proposing improvements to enhance service performance and achieving service optimization Conducting presentations on proposed solutions and new technologies to customers Preparing win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of services designed Providing support to account managers in implementations and supporting post-sales technical queries Negotiate with suppliers or other related third parties Oversee future service development, orchestrate and project manage as needed Manage, coordinate and foster working relationship within internal organization and third parties related to postpaid & enterprise product to ensure results Develop packages by bundling various combinations of services to target potential market segments i.e. IoT, fixed and mobile bundles, SMS marketing solutions and similar service Support sales and marketing with the necessary knowledge and technical expertise of your services Coordinate with the high value Enterprise Sale team to drive last mile delivery of postpaid propositions Conduct presentations of Postpaid &Enterprise services on a high technical level. Drive ongoing improvement in sales and profitability Perform other tasks as required