- Develop and maintain existing Toyota (Cambodia) ERP system - Provide overall system support and conduct system user training if necessary. - Troubleshoot the system issue and support - Prepare ERP system documentation : User requirement Collection documentm System Design Document, System Architecture Document, User Acceptance Testing (UAT) Document, and System Manual. - Collaborate wit team on overall IT projects maintenance - Perform other tasks assigned by Leader/Manager

- Install and support LANs, WANs, Email server, Internet, and intranet systems; - Maintains network and system performance; - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage..; - Branch data daily back up monitoring; - Provide the basic level troubleshooting to the users in both hardware and software; - Provide the training to the users for the new system or technology; - Coordinate for refill ink and repair toner or printer for Head Office and branch; - Manage and update GROW website and Facebook; - Preparing user manual and guideline for the application software; - Maintenance both hardware and software; - Maintenance Computers, printers and network (virus scanning and protecting, set up any software, printer….) - Other task may assigned by Head of IT department.

Location: Head Office-Phnom Penh Report to: Head of Core Banking & Solution Department Deadline: 31-July-2020 Duties and Responsibilities: - Plan the department’s goals and budgets to support the organization’s goal. - Organize the human resources and align the budget to achieve the department’s goals. - Lead the resource to achieve the department’s goals and high performance. - Control and evaluate the resource in department to maximize the performance and outcome. - Maximize the system running smoothly with healthy performance, robust securities and up 24/7. - Optimize the operation cost on implementation of digital system in support of business operations in order to improve cost effectiveness, service quality, and business development. - Create and implement CBS’s technology vision and plan, ensure it aligns and drives HKL’s business strategy and helps supports its key lines of business. - Work closely with senior management across departments and PMO to identify, develop, implement and support value-add technology solutions for the requirement or organization’s goal. - Responsible to the tasks which assigned by management.

IT Support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include: - Installing and configuring computer hardware operating systems and applications; - Monitoring and maintaining computer systems and networks; - Taking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; - Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Replacing parts as required; - Providing support, including procedural documentation and relevant reports; - Following diagrams and written instructions to repair a fault or set up a system; - Supporting the roll-out of new applications; - Setting up new users' accounts and profiles and dealing with password issues; - Responding within agreed time limits to call-outs; - Working continuously on a task until completion (or referral to third parties, if appropriate); - Prioritizing and managing many open cases at one time; - Rapidly establishing a good working relationship with customers and other professionals, such as software developers; - Testing and evaluating new technology; - Conducting electrical safety checks on computer equipment.

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

•Plan, design and help the networking team in establishing a network knowing the requirements of the organization or the clients •Design specifications for establishing security in the networks and protecting vulnerable database •Coordinate with the hardware and software suppliers, negotiate with them and place necessary orders •Plan the budget for network, recommend proper software and hardware such as routers, hubs, hard disks, wires, etc., for networking understanding the type and use of the network •Troubleshoot any kind of hardware and software problems at the end users’ site and make sure that there is no problem in accessing any resource for the users •Update the systems regularly with antivirus, firewall and spyware and protect any kind of viruses and breakdowns in the network •Maintain remote monitoring systems and keep a track of the use of resources provide to the employees and the end users •Sets authentication and authorization and restricts users from accessing important and vital information available

- Self-motivated and confident - Promote and sell products in IT goods (i.e. PC, Server, Storage, Networking, Security, UPS, Printer, Copier, Consumable, Projector, CCTV, and Project) - Prepare proposal for Project base under collaboration with Pre-sales - Listen to customer’s requirements and present appropriately to make sales - Negotiate on price, costs, specifications, delivery schedule - Maintain and develop relationships with existing customers in person via phone or email - Maintain sales growth and hit target - Coordinate service and troubleshooting issues related to responsible clients - Collect, analyze and report all relevant market information

Location: Head Office-Phnom Penh - Report to: Manager of ISA for Enterprise Services & Middleware Administration - Deadline: 17-Aug-2020 * Duties and Responsibilities: - Monitor on Enterprise Service Bus (ESB) performance. - Install and configure ESB software as per requirement. - Administrate and manage the existing Web Services & APIs and troubleshoot. - Design services process flow to support with system integration or third-party system. - Develop & deploy new webservice and API for new business requirement. - Work with support team to solve the database issue. - Administrate on security of all webservices & APIs and perform regular securities monitor to identify any possible intrusions. - Implement the Disaster Recovery, Data Continuity Plan. - To complete the tasks assigned by management and establish the activities plan. - To ensure all services are high security, high availability and ensure services is running 24/7 without interruption. - Perform other duties will assign by management.

•Design product of marketing materials and promotions •Accept new ideas and products by studying relevant information and materials •creatively and develop new design concepts, graphics and layouts •Coordinating with agencies for outlet, poster, billboard and etc. •Support supervisor by getting tasks as needed and highly responsible •Preparing layouts design using illustration, text and photography •High ability to use software (touch up, mock up, drawing… ) •Set up future planning in design career •Others tasks assigned by supervision.

-Monitoring and maintaining Microsoft Exchange server. -Installing and configuration new hardware and software on Server System - Apply security patches and change Management for all clients Servers. --Registering, deleting updating user mail-account and new PC and product its monthly reports. -Resolving all Server’ related technical provider training and support to users. -Collaborating and supporting other IT Systems as required. -Other tasks as assigned by Leader/Manager

About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Main missions: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales Key responsibilities... • Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Salary range: From 200$ to 500$ (negotiable according experience) Main missions: - Conducting market research to identify selling possibilities and evaluate customer needs - Actively seeking out new sales opportunities through cold calling, networking and social media - Setting up meetings with potential clients and listening to their wishes and concerns Key responsibilities... • Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales and demonstrations • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team members to achieve better results • Gather feedback from customers or prospects and share with internal teams

- Promote and sell Smart Home, Audio and Video, Security System, Camera Security - Manage, lead, control and motivate retail sale executives achieve their sales target - Provide guidelines and problem resolution to team member - Maintain and develop relationships with existing clients and new opportunity - Provide training to sales team to develop their potential and effectiveness - Support advertising campaign and conduct marketing survey, collect market information/competitor - Provides timely feedback to senior management regarding performance - Explore new opportunities to get additional sales

តួនាទី និងភារកិច្ចទទួលខុសត្រូវ - គាំទ្រដល់សាខា និង នាយកដ្ឋានដែលពាក់ព័ន្ធទៅលើការប្រើប្រាស់ Module របស់ប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយ Oracle Flexcube team ក៏ដូចជានាយកដ្ឋានហិរញ្ញវត្ថុដើម្បី ដោះស្រាយបញ្ហាផ្សេងៗដែលកើតឡើងលើប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយនាយកដ្ឋានហិរញ្ញវត្ថុក្នុងការធ្វើ Test សាកល្បងនូវ module ថ្មីៗ មុននឹងដាក់ឱ្យប្រើប្រាស់ជាផ្លូវការ ។ - អនុវត្តន៍ដោយផ្ទាល់លើការបង្កើត / កែប្រែប្រព័ន្ធ និង របាយការណ៍របស់ Core Banking បន្ទាប់ពីទទួលបានការអនុម័ត ។ - សហការជាមួយផ្នែកអភិវឌ្ឍន៍កម្មវិធី ដើម្បីសិក្សាពី Tools ក្នុងការធ្វើ pre-check Core Banking data ក្នុងគោលបំណងសម្រួលដល់ប្រតិបត្តិការប្រចាំថ្ងៃ ។ - ធ្វើការBackup និងRestore data របស់ប្រព័ន្ធ ទៅតាមគោលការណ៍បានកំណត់។ - ការបិទបញ្ជីប្រចាំថ្ងៃ ប្រចាំខែ និង ប្រចាំឆ្នាំ ក្នុងប្រព័ន្ធធនាគារស្នូលឲ្យបានទាន់ពេលវេលា និង ត្រឹមត្រូវ។ - អនុវត្តន៍ភារកិច្ចផ្សេងៗទៀត ដែលបានផ្ដល់ដោយអ្នកគ្រប់គ្រង ។

Key responsibilities... • Design and install well-functioning computer networks, connections and cabling • Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network • Inspect LAN infrastructure and fix minor or major problems/bugs • Test and configure software and maintain and repair hardware and peripheral devices • Evaluate network performance and find ways of improvement • Organize and schedule upgrades and maintenance without deterring others from completing their own work • Do regular data backups to protect the organization’s information • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions