• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints

• Good understanding of IT products and solutions
• Good communications and ability to deal with customer’s complaint in a professional manner
• Previous experience in customer service position is a preferable
• Good spoken English, or other languages: Chinese is preferable