o Correctly record and label all received PC/laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
o Assess software issues and recommend solution and service pricing
o Install software and troubleshoot software issues for customers at both Anana Service Center and outside
o Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
o Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
o Prepare and send daily/weekly/monthly report to Software Supervisor

o University degree in Computer Science, IT or related field
o At least 1-2 years of experiences in software installation and software development
o Good knowledge of software installation and development
o Good communication in both written and spoken Khmer/English. Other language is a plus
o Be computer literate especially Microsoft Offices, Internet and email