• Daily update customer feedback into system
• Key in information from Customers into system
• Respond to customer properly once complain exist
1. Identity customer want and need
2. Daily and weekly report customer feedback to leader and manager
3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues.
4. Knowledge internet connection and other communication
• Resolve technical issues for customers on phone
• Connections for customer following to procedures
• Perform professional communication with customer by phone and email
• Provide 24/7 customer support and promptly respond to any customer
• Other task assigned by management
Shift Times:
5. From 01:00 to 09:00
6. From 09:00 to 09:00
• Strong in conceptualize creatively, visualize and execute graphic design work & branding
• Maintain visual consistency across all visuals that are produced for the brand
• Nurture and lead junior designers
• Manage and assign workload for junior designers
• Think creatively and develop new design concepts, graphics and layouts
• Good awareness of latest design trends, interactive and new media
• Be able to participate in brainstorming sessions and contribute creative ideas
• Work as part of a team with marketers, designers and sales
• Deliver sales target assigned by the management
• Manage, motivate, train, develop and coach sales team
• Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome.
• Follow up and update sales status
• Observe competitor’s products and activities and consolidate and send the report to management
• Key in customer information and requirement in sales
• Participate in sales promotion activities
• Prepare email templates for all Internet salespersons and managers to use
• Analyze the local market Internet pricing environment
• Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line
• Prepare daily, weekly, monthly and annual reports and submit to management
• Present reports showing the effectiveness of Internet sales persons and managers
• Design databases for the purpose of data entry, processing and analysis.
• Support Customer service to solve problem.
• Develop new feature on billing system if need.
• Write script to generate report in case of Billing System does not have existing report in required format.
• Identifies and acquire new potential partners and clients
• Buildings and Maintains closely relationship with partner and clients
• Works closely with Sales team for drive acquisition within the segment
• Supports Sales team on campaign and on-ground activities
• Collects feedback from partner and client to improve the needs of Chinese segment
• Perform other tasks as assigned by management
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
Graphic design solutions are required for a huge variety of products and activities, such as websites, advertising, magazines, posters, product packaging, displays, and corporate identity.
The work demands creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines.
To process Trade Finance (TF) transactions by verifying all TF documents and conducting data entry into the Bank’s systems to ensure error-free and compliance with TF procedures for sustainable operations of the Bank.
Location
Head Office, Phnom Penh (02 Posts).
Duties and Responsibilities
- Collect all TF documents from Sales/Relationship personnel to ensure sufficient references.
- Process documentary examination of all clients to verify and validate all submitted documents before further processing.
- Verify TF documents and book into the Bank’s systems to ensure error-free and accurate data entry.
- Verify terms and conditions on supporting documents and confirm with Credit Operations team for drawdown Trade Finance Loan.
- Obtain facility confirmation from Credit/Legal team before performing transaction to ensure compliance and accuracy of transaction.
- Conduct transaction screening on all related parties by complying with the Bank’s TF Procedures.
- Monitor and check outstanding trade transaction and take further actions to follow up and complete the case.
- File customer portfolio after completing transaction in safe and accessible manner as instructed by internal guidelines.
- Provide daily/monthly report to Senior Officer for consolidation purposes on an accurate and timely manner.
- Partake in project/issue investigation related to the Bank’s systems as well as provide system support to team.
- Communicate with clients regarding documents collections as well as maintain strong relationships with existing clients as part of retention strategies.
- Perform other duties as assigned.
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Meet Sales target as assigned by the management
• Maintain and build up relations with corporate customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents;
• Prepare request for payment for the customer’s commission, cash advance & cash payback.
• Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend
• Assist Sale Admin Team Leader & other department in dealing with the existing customers
• Maintain all proper documents processed for the receipt of good and suppliers
• Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management
• Provide general administration support to Sale Admin Team Leader & CEO as required.
• Do other tasks as required by Management and Team Leader
Job Description
Nurse is responsible for supporting the bank in insurance specialist for medical claim, providing first aid for all staff, and supporting administrative tasks.
Location
Head Office, Phnom Penh (1 post).
Duties and Responsibilities
Support the bank in insurance specialist for medical claim.
Prepare first aid for staff needed.
Assess and plan nursing care requirements.
Develop the day-to-day nursing care plans in the company, and guide staff on how to care for health.
Provide pre-care.
Do other administrative tasks as required.
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents;
• Prepare request for payment for the customer’s commission, cash advance & cash payback.
• Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend
• Assist Sale Admin Team Leader & other department in dealing with the existing customers
• Maintain all proper documents processed for the receipt of good and suppliers
• Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management
• Provide general administration support to Sale Admin Team Leader & CEO as required.
• Do other tasks as required by Management and Team Leader
