** Key Knowledge & Experiences: - Have some knowledge and experience in Sales & Marketing - Some knowledge on successful marketing of linen materials and other relevant products nationally and internationally - Have capacity to deal with potential customer for promotion and selling products - Fully understand about the current and future market situation of linen business, especially for home, guesthouse, hotel, casino etc. in Cambodia. - Good at marketing plan, strategies, implementations and achievements in this particular business - Successful in finding potential customers, provincial dealers, district retailers and other users to achieve our monthly, quarterly, annually sale target. - Have marketing skill to deal with guesthouse, hotel, resort, casino and other relevant fields with sales team, wholesaler, agency’s sales etc. - Develop and maintain relationship with customers - Challenge in working in the field with potential customers, provincial dealers, district retailers and other users - Conduct your work very well with colleagues and other relevant teams - Good personality: honest, hardworking, developing, motivation, high responsibility, long vision etc.

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Develop and generate sales opportunities with both new and existing customers • Build and maintain relationship with new and existing customers • Promote the Bank’s products and services among target customers • Meet and collect information from customers for loan applications • Work with new and existing customers to understand their businesses and determine options to support them • Perform credit analysis in accordance with the Bank’s Policies and guidelines • Prepare and execute loan contract and other related legal documents • Handle customer complaints and take appropriate action to resolve them • Monitor and follow up to ensure timely repayment • Operate in accordance with the Bank’s guidelines and policies, and in compliance with laws and regulations • Work closely with other team members within the Bank • Attend the Bank’s training program and continue self-development • Other duties as assigned by the Bank.

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month

Job Description To review branch’s legal documents as well as to conduct legal documents orientations to branches/head office to ensure legal compliance of the Bank to Cambodia’s Laws and Regulations. Location Head Office, Phnom Penh (02 Post). Duties and Responsibilities File and process the court action with all internal and external stakeholders on behalf of the Bank to protect the Bank’s interests; Verify legal documents before submitting to the competent courts to eliminate any errors; Translate and interpret contracts, agreements and legal documents required to ensure lawfulness and accuracy of the documents; Communicate with governmental authorities and courts to address any issues on the Bank’s operations; Check all legal documents including security agreements before loan disbursement to ensure that the Bank’s legal rights is protected; Conform proper contracts and legal documents for the purpose of executions; Undertake local and international legal research tasks to ensure up-to-date of applicable laws; Gather, classify and file all executed contracts into the contract filing system and ensure contracts are audited and ready for diligence activities; Maintain, file, and update all related legal regulations regarding applicable laws and regulations in order to minimize risks for related functions; Maintain and develop positive and professional working relationships with all ABA specialists and senior managers to enhance a collaborative working environment; Provide legal advisories and guidance for assigned branches in accordance to established policies and regulations to avoid any violation of the Law; Review legal documents including but not limited to loan agreement, security agreement as such before and after loan disbursement to minimize risks associated with the agreement; Conduct training and orientation of the agreement, contract and related legal documents to branches’ and related internal staff for proper usage of mentioned documents; Perform other tasks as assigned from upper management.

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Strong in conceptualize creatively, visualize and execute graphic design work & branding • Maintain visual consistency across all visuals that are produced for the brand • Nurture and lead junior designers • Manage and assign workload for junior designers • Think creatively and develop new design concepts, graphics and layouts • Good awareness of latest design trends, interactive and new media • Be able to participate in brainstorming sessions and contribute creative ideas • Work as part of a team with marketers, designers and sales

• Deliver sales target assigned by the management • Manage, motivate, train, develop and coach sales team • Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome. • Follow up and update sales status • Observe competitor’s products and activities and consolidate and send the report to management • Key in customer information and requirement in sales • Participate in sales promotion activities • Prepare email templates for all Internet salespersons and managers to use • Analyze the local market Internet pricing environment • Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line • Prepare daily, weekly, monthly and annual reports and submit to management • Present reports showing the effectiveness of Internet sales persons and managers