•Running regular checks on network and data security •Identifying and acting on opportunities to improve and update software and systems •Developing and implementing IT policy and best practice guides for the organization •Designing training programs and workshops for staff •Conducting regular system audits •Running and sharing regular operation system reports with senior staff •Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages •Managing and reporting on allocation of IT budget •Providing direction for IT team members •Identifying opportunities for team training and skills advancement

•Provide oversight and management to the IT Business Application team to deliver IT services •Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools •Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates •Manages the release process for applications which includes effective department wide and end user communication •Manages testing scripts and identifies opportunities for improvement •Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team. •Addresses individual staff performance problems as needed •Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications •Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups •Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies •Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies •Assists with the preparation of budget for IT systems and services related interfaces and applications •Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry •Maintains a strong understanding of technology and its application to achieve business objectives •Prepares analysis and or proposals for other enterprise departments when necessary •Serves as an internal consultant to other IT management staff and operations community as needed •Develop and maintain an effective on-call rotation for 24/7 support •Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required

•Dealing with schedule changes, employee call-ins, and other staffing issues •Filling in for absent employees as needed to ensure smooth operation of the business •Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks •Keeping day-to-day activities organized •Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment •Motivating employees to perform well •Maintaining a safe and clean work environment •Training employees in proper safety procedures and providing training updates as needed •Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials •Managing projects as assigned and organizing teams to assist in these efforts

 ផ្សព្វផ្សាយអំពីសេវាកម្ម និង ផលិតផលរបស់ក្រុមហ៊ុន មេហ្គាលីស៊ីង ភីអិលស៊ី ទៅកាន់អតិថិជន  សិក្សាស្វែងយល់ពីតម្រូវការទីផ្សាររបស់អតិថិជន និងពន្យល់ណែនាំអំពីសេវាកម្ម និង ផលិតផលរបស់ក្រុមហ៊ុន មេហ្គាលីស៊ីង ភីអិលស៊ី ទៅកាន់អតិថិជន  សម្រេចតាមផែនការលក់ផលិតផលរបស់ក្រុមហ៊ុន មេហ្គាលីស៊ីងភីអិលស៊ី  បង្កើតទំនាក់ទំនងល្អ រវាងតំណាងចែកចាយ Dealer និង ក្រុមហ៊ុន មេហ្គាលីស៊ីង ភីអិលស៊ី  ពង្រឹងកេរ្ដ៍ឈ្មោះរបស់ក្រុមហ៊ុន មេហ្គាលីស៊ីង នៅក្នុងតំបន់ប្រតិបត្តិការ  សម្រេចតាមសកម្មភាព ទីផ្សារដែលបានផ្ដល់ដោយប្រធាន នៅក្នុងតំបន់ប្រតិបត្តិការ របស់ខ្លួន  បង្កើតទំនាក់ទំនងល្អ រវាង អតិថិជន និង ក្រុមហ៊ុន មេហ្គាលីស៊ីង ភីអិលស៊ី  ត្រួតពិនិត្យមើល ទ្រព្យសកម្មរបស់ក្រុមហ៊ុនមេហ្គាលីស៊ីង ភីអិលស៊ី  រៀបចំរបាយការណ៍សម្រាប់ប្រធាន និង នាយកដ្ឋាន អភិវឌ្ឍផលិតផល  បង្កើតទំនាក់ទំនងល្អ ជាមួយបុគ្គលិកទាំងនៅក្នុងក្រុមហ៊ុន មេហ្គាលីស៊ីង ភីអិលស៊ី

•Provide oversight and management to the IT Business Application team to deliver IT services •Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools •Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates •Manages the release process for applications which includes effective department wide and end user communication •Manages testing scripts and identifies opportunities for improvement •Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team. •Addresses individual staff performance problems as needed •Manages delivery and SLAS by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications •Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups •Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies •Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies •Assists with the preparation of budget for IT systems and services related interfaces and applications •Keeps abreast of new developments and forecasts future trends in the area of application integration in the casino industry •Maintains a strong understanding of technology and its application to achieve business objectives •Prepares analysis and or proposals for other enterprise departments when necessary •Serves as an internal consultant to other IT management staff and operations community as needed •Develop and maintain an effective on-call rotation for 24/7 support •Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required.

Core Key Responsibilities/Accountabilities - Deal with potential customers for promotion and selling services. - Take outdoor visit to assigned territory. - Ensure achievement of sales target. - Ensure smooth and continuous service operations according to the company standard - To behave in accordance with the work rules and instruction of the company. - To work in accordance with the scope of work and maintain all related sales and marketing documentation to meet the goals and / or policies of the client. - Gather information to make Weekly and Monthly Performance Report to report the results of sale and marking process to supervisors on a weekly basis. - Attend training and seminars to develop the capacity of personnel and increase the efficiency of work according to the company's policy and the client. - Other tasks as assigned by the supervisor (if any).

Requirement: English speaking and willing to learn to new jobs if you interesting please send email to : liyheang.long@kh.dufry.com

-Ensures that the hotel’s computer system both hardware and software are fully accounted for, properly maintained and reliable -Draws procedures to ensure that any problems encountered in software and hardware are addressed immediately -Ensures the physical and logical security of IT system and keeps updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. -Attends to any problems encountered in software and hardware by all departments in the most diligent manner and keeps track of such incidents and the way they have been solved. -Strictly performs daily/monthly back up procedures, ensures the successful completion of the process and the safeguard of the backup tapes. -Assists any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs -Provides regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. -Performs regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. -Develops sound relationships with IT and maintenance providers -Works closely with any departments of the hotel. -Develop IT Management SOP to make sure IT department’s work implementation have is effective and efficient. -Set up CCTV system and maintenance to make sure it working all the time -Develop computer network ( Server-Client) -Training and leading other IT officers in IT department. -Monitor other IT officer’s implementation and offer support when necessary -Control IT equipment and make IT inventory report monthly to general manager. -To be ready and responsible when assigned to perform any other duties as designated by General Manager.

• Assist with day to day operations of the HR functions and duties • Provide clerical and administrative support to Human Resources executives • Compile and update employee records (hard and soft copies) • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) • Coordinate HR projects (meetings, training, surveys etc) and take minutes • Communicate with public services when necessary • Properly handle complaints and grievance procedures • Coordinate communication with candidates and schedule interviews • Conduct initial orientation to newly hired employees • Assist our recruiters to source candidates and update our database

• Provide exceptional, courteous, friendly service to guests. • Maintain a working knowledge of the property and its amenities, as well as special events on and near the property. • Receive and Respond to all guest and interdepartmental requests via telephone and email in a prompt and professional manner. • Exhibit excellent telephone etiquette skills. • Dispatch service order and requests to respective team members and maintain effective communication with the team and other departments. • Maintain Guest Profiles completely and accurately to ensure outstanding customer service • Respond and anticipate guests’ requests and inquires courteously and promptly • Maintain confidentiality of sensitive information at all times. • Relieve management of administrative matters and routine day to day clerical activities • Provide necessary administrative support to the department and ensure that the office is operated in a professional manner • Assist and support in documents translation and memo preparation in both Chinese & English. • Remain well-mannered and well-groomed as per department and company standards at all times. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned.

•Familiarize the business by reviewing business operations and strategic plans before the audit begins •Assist senior managers to plan activities and understand key business risks and other risks and potential impacts •Prepare or verify the risk and control matrix for each audit section •Understand and record the assigned business process steps and basic controls; identify potential efficiency opportunities •Discuss business risk assessment with management during the audit process and assist in identifying new risks •Discuss the process and inherent risks with other review team members •Accurately and concisely present the findings and impact to management in closed meetings •Other tasks assigned

ពិពណ៌នា • រៀបចំដឹកជញ្ជូនផលិតផលរបស់ក្រុមហ៊ុនតាមគោលដៅ • បង្កើនទំនាក់ទំនងជាមួយអតិថិជនក្នុងការលក់ផលិតផលរបស់ក្រុមហ៊ុន • រាប់ផលិតផលរបស់ក្រុមហ៊ុនអោយបានត្រឹមត្រូវមុននឹងដឹកទៅគោលដៅ • មានភាពវៃឆ្លាតក្នុងការលក់ និងមានទំនាក់ទំនងល្អជាមួយអតិថិជន • ប្តេជ្ញាសម្រេចគោលដៅលក់ ដែលផ្តល់ដោយក្រុមហ៊ុន • ប្រមូលលុយពីការលក់អោយបានច្បាស់លាស់ • ជួយដល់ភារកិច្ចផ្សេងៗដែលត្រូវបានស្នើរដោយថ្នាក់ដឹកនាំ។

Ensure the highest quality of food produced in line with Company Standards • Source and develop new products applicable to local market, regional specialties and Japanese culture • Create and implement new products, dishes, menus • Maintain/monitor labor & food costs in line with the Hotel’s requirements • Coordinate operation and achieve consistency in quality of food, production, presentation • Control cost on food by standard recipes, update cost, purchasing spec, menu costing, menu engineering, • Undertake daily food ordering following guidelines and procedures establish by purchasing manager and executive chef • Organize daily kitchen team meeting to maintain standards and operations • Train and develop the kitchen team • Follow Hotel’s Food Hygiene standards,

- Make a cold calling to target clients and have a face to face meeting - Create and maintain leads to achieve targets; - Build good relationship with clients, identify client ’s need and offer the best solution; - Push up selling and marketing activities to meet the selling target of the company; - Seek for more targeted customers by building network with people as much as possible - Seek and implement for all feasibility activation under marketing strategy and digital marketing plan, - Receive call, e-mail, online and other source of communication. - Prepare weekly, monthly sale report to superior and provide advice to create new actions. - Create event proposal to superior with budget plan, initiate for creating sale promotion campaign, - Liaise with other department concerns on sales promotion program for assigned sectors when necessary - Promote a positive image of the company in the community - Ensure a high awareness of the company’s activities in the public’s mind - Pay particular attention to be solution of specific sales problem and priorities - Keep and update real estate knowledge and market; - Perform other tasks as assigned by Sale and Marketing managers.

•Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures. •Organizing, attending and participating in stakeholder meetings. •Documenting and following up on important actions and decisions from meetings. •Preparing necessary presentation materials for meetings. •Ensuring project deadlines are met. •Determining project changes •Providing administrative support as needed •Undertaking project tasks as required. •Developing project strategies •Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. •Assess project risks and issues and provide solutions where applicable. •Ensure stakeholder views are managed towards the best solution. •Chair and facilitate meetings where appropriate and distribute minutes to all project team members. •Create a project management calendar for fulfilling each goal and objective •Perform cost-benefit and return on investment analyses for proposed systems to aid •Management in making implementation decisions. •Establish and maintain regular written and in-person communications with department heads, and end users regarding pertinent project activities. • Work alongside Finance department to manage project costs. • Update job knowledge by participating in educational opportunities; reading professional publications