 Customer acquisition for VIP deposit product. Assign sales meeting through the introduction VIP banking products, manage existing customer portfolio, new FUM growth and new customer  Leverage existing customer relationship to maximize cross selling product  Ensure that the highest quality of service is offered in the VIP premises at all times.  Leverage portfolio profit by retaining profitable business and influencing pricing, customer behavior, cross-sell  Effective handling of customer issues and complaints  Ensure you and your team are aware of and compliant with FTB’s policies and procedures at all times. Maintain accurate records.  Identify potential risks and put appropriate mitigation plans in place.  Prevent and/or minimize frauds, forgeries and losses.  Conduct spot compliance and security audits to ensure staff operates above minimum service standards.  Champion the implementation and sustainability of the VIP Service Proposition.

- We are announcement for Teller working at: Kampong Cham Branch : 1 Person - Receive cash repayment. - Manage cash balancing. - Provide information for any cash repay. - Record daily Report. - Posting report to system. - Check repayment of brand receipt. - Prepare monthly income. - Prepare teller file. - Disburse loan in cash. - Summary monthly number of clients

Location: Head Office-Phnom Penh Report to: Unit Manager of BED for Branch Communication and Support Deadline: 04-Aug-2020 Duties and Responsibilities: - Communicate to branches and head office for any information timely. - Create and improve the communication channels to support Branch and Head office with effectiveness. - Collect information to prepare the data for adjustment for HKL. - Keep track the information related to loan, Complaining, Competition Status. - Analyze operational challenges as BED or HKL need. - Prepare and consolidate the operational challenges which received from branches in order to give advice. - Ensure appropriate record, files and documentations are well maintained. Liaise with internal and external auditors where required. - Assist supervisor in order to improve the tasks. - Complete the tasks assigned by supervisor or management.

Location: Head Office-Phnom Penh Report to: Senior Unit Manager, Independent Risk Champion Deadline: 25-Aug-2020 Duties and Responsibilities: - Oversight the implementation of Credit Procedures, Operational Risk & Fraud Events/risk incidents/operational loss at branch level. - Conduct credit review on post-disbursement to make sure credit file maintain accurate/reliable/sufficient information & match to actual. - Involve in credit review & approval committee at branch level & have authority to comment & risk opinion & voting on loan application - Conduct client visit as well as business assessment & collateral assessment as per required for suspicious or abnormal loan application. - Sample check & review on credit file that assessed by Credit Officer & review the loan application that approved by credit. - Analyze trend of NPL in the operation area & find out the routs cause for reporting to Risk Management Division. - Perform Branch Security Self-Assessment & monitor on top risk at branch level (Operational Risk only). - Act as supporting champion at branch level to support branch staff on AML/CFT/FATCA/ABC agenda. - Perform Compliance Testing/Check to ensure the level of non-compliance is low (base on internal audit finding).

• Check and monitor number of overdue clients of head office and braches. • Follow up update solution information of head office and branches. • To ensure that all loan overdue measures are based on correctly held data. • Check and discuss with head office and branches to analyze, take action and solve overdue loan. • Provide and joint solution with head office and branches. • Maintain document and file for legal action • Prepare legal document for court • To attend court and present best evidence as the appropriate invitation, reminder, variation orders to Court. • Prepare plan to visit directly all branches.

Key Responsibilities: • Prepares Remittance Report, Outward and Inward • Acts as system Creator for all Outgoing T/T transactions and other SWIFT financial messages (MTs) • In-charge of getting Remittance Application Forms from Compliance Department • Records and counts the receiving T/T forms • Pass the T/T forms from Branches and Outlets to Accounting Department for posting • Prepares daily sent forms for Compliance checking • Prepares daily sent forms for Audit checking • Prepares cover Overseas Funds transaction • Go to NBC and other banks to do Cover Overseas Funds • Prepares Foreign Exchange transactions Reports • Prepares NBC Report, ITRS payment and receipts • Guides new staffs and supports in their training • Handles other tasks that maybe assigned by Senior T/T Officer, Senior Operation Manager and CEO

• Promoting and sale loan products • Collecting and investigate documents for loan assessment • Analyzing borrowers’ business plans and financial status • Making field visit, appraise collateral and writ loan analysis report • Monitoring and following up the whole loan process in order to ensure satisfactory of clients and prompt repayment • Building and maintaining good relationship with clients and authority officers • Maintaining the highest level of confidentiality with all information obtained • Ensuring policy and guideline compliance • Negotiating and decision making over setting conditions

 Conduct operation and compliance audit at branches and business units  Draft internal audit report for Internal Audit Department Manager to review  Assist in evaluating operational efficiencies and contribute to improve overall structure and practices  Assist in developing audit planning and detect key weakness areas  Monitor and enforce compliance with banking regulation and accounting standards  Follow up on the progress of implementation and recommendation  Assist tracking all audit issues and management's corrective action to final resolution  Check compliance with internal established policies, procedures and regulations  Assist audit team in conducting spot check  Perform other related duties as assigned

 Provide and update information about Products and Services to existing and new customer  Promote sale and marketing to the customers – Loan and fixed deposit  Prepare documents and open Bank Account – Fixed Deposit Account, Saving Account and Current Account, Freeze amount and follow up for Active and/or Dormant Account  Bank Accounts Documents filed  Promote and facilitate to the customers activate password.  Daily process and handle with existing and walk in customers for all kinds of Bank services.  Phone handle for customers checking account balance  Prepare account statement and print for corporate customers  Complete all kinds of form for customers to open any account and process under approval of front office manager  Print and issue check books for current account customers  Perform other talks assigned by Front Office Manager  Provide and update information about Products and Services to existing and new customer.  Prepare documents and open Bank Account – Fixed Deposit Account, Saving Account and Current Account, Freeze amount and follow up for Active and/or Dormant Account  Bank Accounts Documents filed  Promote and facilitate to the customers activate password

• Create the designs as for various applications, photo editing, and layout involve to any kind of advertising, brochures, banner, diary and calendar, app templates.. • Create the designs for social media images posting as publish holiday corporate promo, products and services. • Propose the design concepts such as logos, original images, and illustrations that help deliver a desired message; • Design layouts and select colors, images, and typefaces to use as CAB standard; • Review designs for errors font, size, color, and line length of headlines, headings, and text before printing or publishing. • Perform any other functions that maybe assigned from time to time, including those which are the subject of new guidelines and/or procedures which not be specifically enumerated herein.

Location: Head Office-Phnom Penh Report to: Senior Unit Manager, Payment Service Deadline: 31-Aug-2020 Duties and Responsibilities: - Conduct marketing research to identify the product pricing and competitors analysis. - Assist manager to prepare business proposal including business model, feature and pricing. - Assist to develop/update the detail product policy, procedures, and guideline and process workflows. - Assist to work with marketing team to prepare marketing communication of the new deposit products to ensure they are well and effectively communicated in market. - Prepare day to day report on deposit product and ongoing monitoring the product performance and analysis the performance compares with the competitors to ensure the banks stay competitive in the market. - Prepare the UAT test cases, form up the UAT team to test the newly product development and enhancement. - Equip the product knowledge to related stakeholders especially sale force team. - Perform other tasks assigned by supervisor.

Location: Head Office-Phnom Penh Report to: Head of Head Office Audit Department Deadline: 17-Aug-2020 Duties and Responsibilities: - Perform the IT Risk Assessment in prepare annual audit plan. - Prepare the audit plan, implement and monitor based on the annual audit plan. - Lead the IT Audit Team to review and test the control of IT Infrastructure, IT Application, IT Service Management, and IT Risk Management and evaluate the designed control and operational effectiveness to ensure that the HKL is complied with the internal policies, procedures, manuals, laws and regulators. - Prepare the risk control matrix, pre-audit checklist & analysis, audit program guide and audit working papers regarding to IT audit task. - Review the comprehensive of polies and procedures or manuals related to IT operation. - Prepare the audit report by providing recommendations to related departments. - Follow up outstanding issue and advise the related departments to rectify the issue in timely manner. - Ensure the audit quality and improve the staff competency. - Involve staff recruitment and review & evaluate staff performance appraisal, involve to set KPIs for IA staff. - Perform other tasks assigned by direct supervisor.

Location: Head Office-Phnom Penh Report to: Head of Core Banking & Solution Department Deadline: 31-July-2020 Duties and Responsibilities: - Plan the department’s goals and budgets to support the organization’s goal. - Organize the human resources and align the budget to achieve the department’s goals. - Lead the resource to achieve the department’s goals and high performance. - Control and evaluate the resource in department to maximize the performance and outcome. - Maximize the system running smoothly with healthy performance, robust securities and up 24/7. - Optimize the operation cost on implementation of digital system in support of business operations in order to improve cost effectiveness, service quality, and business development. - Create and implement CBS’s technology vision and plan, ensure it aligns and drives HKL’s business strategy and helps supports its key lines of business. - Work closely with senior management across departments and PMO to identify, develop, implement and support value-add technology solutions for the requirement or organization’s goal. - Responsible to the tasks which assigned by management.

• Assisting management in daily Admin tasks • Assisting management in any task related Administration • Office maintenance, document in and out • Plan and organize administrative support activities, • Other tasks as assigned by manager

Lead Trade Finance Sales office to reach annual target, with sustainable growth for the long run, through implementing effective client retention and new client acquisition strategy. Financing and servicing target customers based on Credit Policy and Trade Finance procedure of the Foreign Trade Bank of Cambodia. Manage the quality of trade financing and lending consistent with the bank’s risk appetite. Build good relationship with potential customers, management and staffs, and local authorities at all levels to ensure that the bank’s trade financing operation going smoothly and having strong supportive from them. Ensure that cross-selling activities, such as collecting deposit, transfer, and other banking product, is widely implemented during processes. Enhance key differentiation and value proposition of the bank’s trade financing and trade transactions to ensure customers excellence banking experience. Evaluate quality of Trade Finance Sales officer(s) and work closely with HR to ensure that they are well-trained and having appropriate experience in trade financing, general lending and sales. Participate in developing Trade Finance policy and procedures/guidelines to ensure that the trade financing activity is in accordance with the approved policy and complies with applicable laws and regulations. Perform other related duties as assigned.