• Control the assigned inventories in the warehouse
• Ensure that all inventories are categorized properly stored in the warehouse for easy control
• Clean up all equipment and keep order in proper place
• Daily compare with recorded to find out the mismatching
• Prepare and send report go Manager
• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess hardware issues and recommend repairing solution and service pricing
• Repair hardware and/or similar devices at both AnAnA Service Center and outside
• Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement
• Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues
• Properly pack the repaired PC/other hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints
First Cambodia Co., Ltd (
Information Technology )
• Ensure achievement of sales target.
• Make sales call with effective performance.
• Daily sale visits at least 3-5 customers per day to generate new lead and in to CRM.
• Identify potential customer by industry.
• Provide real time market and competitor information in industry within the account to Direct Manager.
• Keep updating opportunities in CRM regularly.
• Generate more prospects to explore new opportunities to ensure healthy pipeline.
• Direct selling of company products, service and solutions and regularly update status of opportunities and customer environment.
• Make the sales report such as Weekly Sales, Call Plan, Sales Revenue, Win-Lost Report, sales forecasted, opportunities to direct manager.
• Ensure and well manage on customer relationship and account coverage.
• Provide timely feedback to management to support and close a potential opportunity.
• Adhere the company’s policies and procedures and ensure that the team is well communicates with these policies and procedure.
• Adhere the company’s policies and procedures and ensure that the team is well communicated with these policies and procedures.
Key responsibilities:
• Design and install well-functioning computer networks, connections and cabling
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Inspect LAN infrastructure and fix minor or major problems/bugs
• Test and configure software and maintain and repair hardware and peripheral devices
• Evaluate network performance and find ways of improvement
• Organize and schedule upgrades and maintenance without deterring others from completing their own work
• Do regular data backups to protect the organization’s information
• Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
• Promote and sell products in IT goods (i.e. PC, Server, Storage, Networking, Security, UPS, Printer, Copier, Consumable, Projector, CCTV, and Project)
• Manage, lead/delegate, control and motivate retail sale executives achieve their allocated sales target
• Provide guidelines and problem resolution to team member
• Maintain and develop relationships with existing clients and new opportunity
• Provide training to sales team to develop their potential and effectiveness
• Support advertising campaign and conduct marketing survey, collect market information/competitor
• Develops a business plan and sales strategy to ensures company sales goals and profitability
• Provides timely feedback to senior management regarding performance
• Explore new opportunities to get additional sales
• Prepare order forecast for products to buffer for stock and sell
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Define and recommend strategic for the service and the product to enhance the market growth and revenue
• Assist in the development of the annual sales and marketing plan
• Communicate the value proposition of Face line services and products to the sales team and develop the sales tools that support the selling process of your products
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Maintain records of customers who do not make a purchase and follow up as needed.
• Cold calling to arrange meetings with potential customers to prospect for new business;
• Gathering market and customer information and to understand competitor’s price and products.
• Making accurate, rapid cost calculations and providing customers with quotations;
• Coordinates proper property resources to ensure efficient and stable sales results
• Sales & Marketing database – updating where necessary to allow effective promotions
• Prepare and design the specification for new service and products
• Conduct Research and provide support to supervisor to identify the market needs
• Survey regularly on competitors activities and collect all necessary information and materials
• Prepare daily, weekly and monthly research and products report
• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess software issues and recommend solution and service pricing
• Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside
• Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
• Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report to Software Supervisor
• Manage branding of ANANA to its best value and high visibility
• Manage product marketing to gain awareness and get the message across to external and internal clients
• Identify market size, competitors, demands, segmentation and concise business positioning
• Develop go-to the-market strategies to address new market as well as retaining existing market base.
• Analyze and manage profitability by product
• Develop products to targeted market
• Perform other tasks assigned by the management
• Take the design “brief” to record requirements and company needs
• Work with a wide range of media and use graphic design software
• Think creatively and develop new design concepts, graphics and layouts
• Prepare rough drafts and present your ideas and seek approval full approval
• Suggest to the team on strategies to reach a particular audience
The role
Okoone is currently seeking for a highly motivated Project Manager to deliver world-class web and mobile projects by gathering client requirements, defining market positioning, establishing business and functional scopes, envisioning technical solution, supervising UI/UX product designing and leading teams of mobile, web and QA software engineers.
Responsibilities
- Establish project technical and functional specifications by gathering and validating client business and technical requirements, conducting market researches and studying business drivers
- Supervise the design of mobile and web products’ user interface (UI) and user experience (UX) based on technical and functional specifications
- Lead the exploration, evaluation, and design of technical solutions from a technology and system architecture standpoint in conjunction with of Solution Architects
- Supervise the development of mobile and web projects by formulating objectives, planning project life-cycle deliverable and resource availability, preparing and maintaining specifications documents in dedicated web-based internal systems, tracking action items, conducting design and implementation reviews, researching and resolving issues, escalating issues to project stakeholders, and coordinating project with interested stakeholders
- Ensure high-quality of project deliverable by writing and completing test plans along with QA team, and maintaining project and technical documentation when deemed necessary.
- Accomplish work requirements by orienting, training, assigning, scheduling, coaching team members, following production, productivity, quality, and customer-service standards, and identifying process improvements
- Provides project status reports by collecting, analyzing, summarizing data and trends and updating project road-map
- Update job knowledge by tracking technology and project management trends, participating in educational opportunities, and reading professional publications
Extra cookie points:
- Google Analytics experience and understanding of the SEO and content audit process is a plus
- Proficiency with Linux OS command lines is a plus.
- Knowledge and experience of software versioning techniques and tools (Git)
- Experience working in a startup environment
What we offer:
- Fast growing company
- High impact international projects
- Advanced training on development best practices, agile project management methodologies and tools
- International and multicultural working environment
- Opportunity to quickly grow strong business and technical expertise
- Competitive salary package and benefits
- Easy working hours, 5 days per week, 8 hours per day
Application:
- Interested applicants should send CV and cover letter to jobs@okoone.com
- Shortlisted candidates will be invited for an interview (face-to-face or remote via Skype)
- A portfolio of project delivery will be asked during the interview