WorldBridge Outsourcing Solutions Co. Ltd offer 24/7 Call center services including in-bound calls, out-bound calls, data entry/ scanning, data center services, etc. Now we are seeking the position recruitment manager base in Phnom Penh.

Handle the practical things being with HR functions as like: - Control Memo Reference number of Company’s letter to the government; - Draft and translate the Company’s letter to the government; - Study the possibility and understand the flow of work, procedures and process of registering and continuing the licenses for Company business operation for both new Company registration and updating the progresses; - Prepare and update the legal budget - Ensure the compliance practices throughout the Company - Perform other assigned tasks by Group Management.

- Identify training needs through survey with employees, customers, managers, etc; - Design and develop training package: presentation slides, quiz, test, game, handout, and other visual materials; - Deliver training courses to employees; - Evaluate and analyses training impact; - Monitor training materials; - Travel to provinces to provide training to staff; - Participate in outsource training(s) if needed; - Perform other duties assigned by training manager.

1. Provide support to all front-desk operations, also acts as receptionist to provide office support services in order to assist visitors, customers, as well as represent a professional office’s (SOP). 2. Prepare monthly and annual admin reports such as utilities expenses, gasoline expense, stationary stock, driver’s miscellaneous expense, and vehicle fixing, etc. 3. Control stationary and inventory movement 4. Prepare staff activities declaration and deletion for Forte Insurance 5. Frequent contacts inside and outside organization involving an exchange of information in both Khmer and English languages. 6. Prepare and handle a list of contact number of suppliers, company’s business partners, all branch offices, and staffs. 7. Receive arrival items, documents, and fax form from out office then pass to the right Dept. or person concern. 8. Receive items, documents, and fax form from staffs at the office then relay to the right destination. 9. Any other duties assigned by the unit or management from time to time Human Resources 1. Assist in staff recruitment and selection process 2. Assist in monitoring and ensuring compliance to company policies including disciplinary and grievance procedures, redundancies, etc. 3. Prepare a declaration of personnel movement report for Department of Labour Law 4. Prepare monthly payroll and NSSF 5. Manage staff contract, compensation and benefit 6. Check all type of leave applications and update the leave records to ensure accuracy 7. Translate documents from Khmer to English and vice versa 8. Inform and coordinate with line managers to carry out staff appraisals at the appropriate time 9. Any other duties assigned by the unit/management from time to time

Purpose of Position: • To support HR & Admin Department. Job Description: • Assisting key in relevant data into HR system. • Check employee daily attendance and leave record. • Assisting manage and update attendance, leave record and NSSF. • Other tasks assigned by manager.

• Implement, coordinate and propose for improvements on internal rule, policies, and procedures. • Ensure that company rules & regulations are fully complied with Labor • Facilitate new hire orientation and recommend for improvement on the process. • Train and facilitate performance management process for non-management employee population. • Facilitate organization specific training programs and provide training on policies and procedures. • Initiate and lead/functioning the HIV & Harassment committee • Functioning the Workers Representatives • Initiate and Execute all employee engagement programs • Effectively functioning the Worker Committee meeting • Follow up all actions plan result from the workers committee meeting • Corporate with other HR team members to lead and execute the work committee election. Then making sure the worker committee members are legally registered to MoL • Enforce the internal working rules and regulation implementation such as uniform, time attendance, lateness, lost & found stone, … • Work with HoDs in taking disciplinary actions on any non-compliance staffs and record properly • Manage exit process, interview and analyze attrition trend and foresee the improvement/action to control attrition • Manage and Ensure the PMP process of the plant Support the polishers orientation program; corporate with recruitment team and Melee production head of department to ensure the program are running properly and effectively • Provide leadership to colleagues and train new HR hires. Participate as a leader or team member on projects. • Serve as a role model for other employees. • Maximize internal resources and build relationships with HR peers. • Actively report the all results from employee engagement programs to management and publish on internal media channels such as TVs, notice board, etc. • Working with Admin and IT in controlling the information sharing on notice board and TVs Support HR projects as assign by HRM -Using multiple sources (PeopleSoft, exit interviews, performance management etc.) collect and analyze data to identify work place trends, themes and workforce attributes. Draw in specialist resources as necessary. Propose solutions, programs, policies, etc. that address trends, themes and workforce attributes identified. -Conduct Exit interviews and analyze data to determine trends. -Track HR related activities and provide ad hoc reports/statistics to support departmental goals and initiatives. -Consults with management to resolve complex issues that cross functional lines. -Coach and counsel employees and management to provide information about and ensure compliance with Company policies and procedures and relevant laws. -Provide advice and counsel to hiring managers on job description development, selection criteria, sourcing and interviewing candidates. -Counsel employees on career development and guide them on resume writing for internal career opportunities. Support HR operation in resolving the labor related issues.

• Manage the full cycle recruitment process from sourcing through on-site interviewing, negotiating offers, and closing candidates across technical and non-technical roles. • Lead creative recruiting, sourcing and outreach initiatives. • Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates. • Planning and delivering, training - including inductions for new staff. • Develop recruitment plan & strategies. • Build pool of talent candidates. • Organize various events to build employer branding. • Control the process of interview. • Support on all administrative & HR duties. • Prepare internal and external job advertisement and announcement. • Prepare recruitment report. • Prepare expense monthly report. • Creating workshop to the universities.

• Supporting in and advising to HR Manager with regard to staff planning, based on business requirements and HR strategy • Ensuring timely and correct data update in HR systems and personnel files • Support the HR Manager to familiar and enforces local HR policies and procedures in order it consistency with Labor Law. • Provide support to HR Manager related to HR tasks, including: • Assist to monitors the administration of the Performance Appraisal Program and acts in an advisory capacity to managers on the process • Provide insurance claim forms, health care and documents in order for staff to make insurance claims. • Report information from management/HR Manager to staff on request. • Building and enhancing relationship with relevant parties, like recruitment agencies, universities, NGOs, National Employment Agency, government ministries etc

• Managing Company’s Documents and Employees’ Profile • -Employee’s Time Management and Ensure Disciplinary • -Payroll Management • -Staffing and Manpower supply • -Organizational Developments (Create, Develop Employee’s job description, job’s grade, structure) • -Report Directly to HR Director -Other duties assigned by Reporting Line Director & management

· To assist in recruitment process (Post job announcement, CV(s) screening, source for candidates and phone interview); · To entry shortlisted candidate profile to the recruitment report; · To facilitate the staff training (Prepare training material, print training slide, prepare projector, training check list …); · To assist in HR compliance process (Submit documents to the MOLVC and claim health check-up for new staff); · To assist in payroll process (Check and verify staff OT claim and collect new staff information); · To control on staff’s leave record and make monthly attendant report; · To control on staff pre employment document requirement; · To issue letter for opening bank account and make motorbike rental contract with new staff;

• Be responsible for setting up and implement company’s policy and procedure, rule and regulations; • Keep track and monitoring of all HR programs that have been implemented; • Manage recruitment, training and compensations & benefits team; • Assist in recruitment of all back office staffs and store management team; • Create, maintain and update HR control record methods; • Work in collaboration with all department heads for staff requirement forecast and succession planning; • Conduct wage surveys within labor market to determine competitive wage rate; • Develop employer-employee relationship and team building; • Assist HRM in preparing HR strategies and budget plan; • Assist in conducting yearly performance appraisals; • Manage global HR issues; • Advice management on the current development of Cambodian Labor Law and any changes that may affect human resources’ operations; • Prepare weekly and monthly report for Manager; • Other tasks as assigned by HRM.

- Develop and execute recruitment & training plan. - Organize advertising, interviewing and selection processes for recruitment campaigns. - Select the most efficient sourcing option for the company. - Determine applicant requirements by studying job description and job qualifications. - Determine applicant qualifications by interviewing, analyzing, verifying references, comparing qualifications to job requirements. - Maintain relationships with colleges, job fairs and related partners as part of recruiting & training efforts. - Work closely with hiring manager to determine final decisions on candidate hiring. - Monitor and reduce the cost of the recruitment process. - To control employees database with HRIS. - Prepare job offer letter for the success candidate and initiate, facilitate the staff orientation about company policy to new employee. - Assist HRM in develop training need assessment (TNA). - Assist HRM in designing policies and procedure.

-Lead and direct the Human Resource team -Creation of job descriptions. -Managing the hiring process, including advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, drafting offer letter. -Managing the on-boarding process for new employees. -Maintaining up-to-date personnel information and files. -Processing payroll services. -Administering employee benefits. -Maintaining the employee handbook and organization staffing chart. -Overseeing the annual employee review process. -Developing and implementing HR policies and procedures. -Addressing personnel-related issues. -Participating in Disciplinary Action Committee meetings. -Measure employee satisfaction and identify areas that require improvement. -Implement the training and development agenda; identify areas that need attention and improvement. -Managing talent, retention of capable employees and succession planning. -Ensure all company policies and procedures are up to date in line with current employment law. -Ensure line managers are up to date with changes to any policies. -Managing HR budget. -Recommend, develop and implement employee relation programs including staff get together, social activities, annual party, etc. -Perform other tasks as needed.

• Recruitment process. • Prepared job description. • Post job announcement via website and another place. • Performant appraisal. • Control attendant. • Updated monthly payroll. • Updated and claim with NSSF insurance to any accident cases of employees. • Great another form for using in company. • Vehicle maintenance control • Register letter In-Out. • Conduct with authorities’ ministries. • Doing contract. • Prepared and updated personal file. • Prepared company profile and document for procurement. • Control stationery in office.

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company