• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

- Ensure the accurate and timely processing of invoicing to customers and follow payment. - Prepare payment to vendor with the correct supporting documents. - Handling of accounts payable and accounts receivables, insurance and bank reconciliations for all accounts. - Receive and deposit daily cash flows. - Prepare Monthly tax return and Annual Tax return. - Responsible for ensure compliance with taxation law - Prepare year end stock count processes and audit schedule. - Ensure transactions are properly recorded into system timely. - Fixed asset control - Petty cash control - Assist in development and implementation of new procedures and features to enhance the workflow of the department - Other tasks assign by Manager.

KEY RESPONSIBILITIES •Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives as well as the target for the company’s growth. •Plan activities and allocate responsibilities to achieve the most efficient operating model. •Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. •Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services. •Assessing and improving profitability. •Handling administration and paperwork. •Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) •Deal with maintenance issues, shortages in staff or equipment, renovations etc. •Inspect facilities regularly and enforce strict compliance with health and safety standards. •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. •Promoting and marketing the business.

១. បុគ្គលិកផ្នែកលក់ក្នុងហាង (ស្រី ១នាក់) លក្ខណៈសម្បត្តិ និងការទទួលខុសត្រូវៈ • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៨:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងលក់ទំនិញជូនអតិថិជន • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងចេះសរសរ) • អាចនិយាយ និងស្តាប់ភាសាចិនបានខ្លះៗកាន់តែប្រសើ ២. បុគ្គលិកដឹកជញ្ជូន (ប្រុស ១នាក់) • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៣:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងដឹកទំនិញអោយអតិថិជននៅគោលដៅជិតៗ • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងសរសេរ)

• Review Demand Department Purchase Requirement; budget; and other documents. • Arrange Related Department and Procurement representative to evaluate and choose vendor. • Ensure that technical response documents and quotation are provided on time. • Organize representative from Procurement Department; Financial Department; and related department to open the quotations from various vendors, and sign for confirmation. • Arrange purchasing documents of comparison between quotations to selected vendor. • Negotiate about the price, term, method and contract condition with vendor. • Run Approval form for vendor selection and arrange documents for contract signing. • Contract draft and Review the contract with Legal; Finance. • Negotiate contract condition with vendor and process the Contract signing process. • Keep contact with vendor to ensure that the products or services is delivered on time. • Assist to create a purchase process for Procurement Department. • Understand vendors reference; market price; and other market information. • Coordinate with various department to ensure the development of the process. • Coordinate with Procurement department members with another project on going. • Other tasks assigned by Manager.

To process Trade Finance (TF) transactions by verifying all TF documents and conducting data entry into the Bank’s systems to ensure error-free and compliance with TF procedures for sustainable operations of the Bank. Location Head Office, Phnom Penh (02 Posts). Duties and Responsibilities - Collect all TF documents from Sales/Relationship personnel to ensure sufficient references. - Process documentary examination of all clients to verify and validate all submitted documents before further processing. - Verify TF documents and book into the Bank’s systems to ensure error-free and accurate data entry. - Verify terms and conditions on supporting documents and confirm with Credit Operations team for drawdown Trade Finance Loan. - Obtain facility confirmation from Credit/Legal team before performing transaction to ensure compliance and accuracy of transaction. - Conduct transaction screening on all related parties by complying with the Bank’s TF Procedures. - Monitor and check outstanding trade transaction and take further actions to follow up and complete the case. - File customer portfolio after completing transaction in safe and accessible manner as instructed by internal guidelines. - Provide daily/monthly report to Senior Officer for consolidation purposes on an accurate and timely manner. - Partake in project/issue investigation related to the Bank’s systems as well as provide system support to team. - Communicate with clients regarding documents collections as well as maintain strong relationships with existing clients as part of retention strategies. - Perform other duties as assigned.

- Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) - Address customer complaints and escalate to Guest Relation Manager when needed - Record information in the logbook daily - Ensure compliance with health and quality standards

1. Handle petty cash. 2. Monitor bill to customers and invoices from supplier. 3. Records daily transactions. 4. Prepare monthly payroll. 5. Check stock records and make sure it accurate. 6. Proper filling all account documents. 7. Prepare monthly, yearly income and expenses report. 8. Perform other duties needed.

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

 Provide support on technology issues;  Maintenance system and backup data;  Repair hardware and software  Report to General Manager  Other tasks as assigned

• ទំនួលខុសត្រូវការងារ - ចុះទៅផ្សព្វផ្សាយ និងជួបផ្ទាល់ជាមួយអតិថិជននៅខាងក្រៅ - បង្កើនការលក់ នឹងមានទំនាក់ទំនងល្អជាមួយអតិថិជន - រៀបចំឯកសារក្នុងការចុះកុងត្រាជាមួយអតិថិជនប្រើប្រាស់សេកម្មអ៊ីនធើណេត

Responsibilities: • Develop creative concepts and direction that answers to client’s objective • Understand your audience and write in multiple voices and styles • Ensure copy is consistent with company tone and overall strategic goals of the organization • To be responsible for quality of all content and copy for design proposal • Demonstrate effective time management – handle and prioritize multiple projects • Proofread and edit as necessary