• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess software issues and recommend solution and service pricing
• Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside
• Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
• Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report to Software Supervisor
• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess software issues and recommend solution and service pricing
• Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside
• Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
• Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report to Software Supervisor
- On phone, on site and remote support to customer mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Provide recommendation and suggestion to customer
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Keep track in ticket system
- Maintain customer relationship
- Other tasks assigned by team leader or manager
Daily stock controlling-Stock in and Stock out
• Daily update stock inventories
• Inventories stock report
• Stock count by branch
• Entering stock items in the data
• Prepare monthly stock report
• Other tasks assigned by manager
• Prepare sales activities planning to achieve company sales objectives.
• Promote and implement Ly Hour money transfer and payment products and service and benefits to potential agents and target clients.
• Recruit Ly Hour Agents at targeted operational area.
• Maintain and build strong relationship with agent.
• Lead sale and support by offering on ground training to agents about Ly Hour product and service, policy and procedure, how to deploy mobile point of sale (MPOS) and application. Monitoring Agent’s booth in line with Ly Hour standard and design.
• Support logistic to agents such as printing paper, promotion material, etc.
• Drive sale activities to push agent performance, branch awareness through direct customer contact, participate in sale and promotion campaign with team.
• Collect and update competitor’s activities and propose action plan to manager.
• Weekly/Monthly Report on client and agent issues and challenges at field to Sales Manager.
• Account receivable controller
• Process document withdraw money from the bank
• Close / Open account with bank
• Receive phone to support collector about payment problem (Issue the wrong name of cheque and other)
• Received phone call to support customers and sales about problem invoice issuing
• Make all invoice that already paid as a book in each month
• Other task assign by Finance manager
• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess hardware issues and recommend repairing solution and service pricing
• Repair hardware and/or similar devices at both AnAnA Service Center and outside
• Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement
• Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues
• Properly pack the repaired PC/other hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader
Job Description
1. Responsible for acquiring new-to-bank clients and selling of all bank products and services.
2. Deliver personal sales target and contribute to the team’s sales target
3. Develop high-quality leads and referrals and convert them to actual sales.
4. Maintain relationships with clients by providing support and by cross-selling.
5. Coordinate with the other departments to deliver product, service or support needed by the clients.
6. Prepare sales reports for presentation to management.
7. Other duties as assigned
Responsibilities:
- Responsible for the achievement of the bank’s loan sales programs and supervision of the loan sales team.
- Supervise, monitor and coordinate the daily sales activities with sale team
- Proactively find new ways to build and grow bank’s loan portfolio
- Prepare and presence loan sale reports and loan industry market updates and market study for senior management and credit committee
- Responsible for loan operations management and the supervision of the loan operations staffs
- Manage and supervise the daily activities and processes of the loan operation department including loan processing, appraisal, evaluation, documentation, releasing, loan monitoring, administration, data entry, collection, recovery.
- Work to continually enhance and streamline the bank’s loan processes.
- Develop, review and update credit policies, credit strategy, and credit scoring models to predict risks.
- Ensure the protection of the bank’s interests by doing adequate research and sale probing and adhering to bank policy and the various laws and regulations applicable to the bank’s loan practices
- Comply with all laws and regulation and interprets new and pending laws and regulations that affect the bank loan practices
Responsibilities:
- Responsible for the achievement of the bank’s loan sales programs and supervision of the loan sales team.
- Supervise, monitor and coordinate the daily sales activities with sale team
- Proactively find new ways to build and grow bank’s loan portfolio
- Prepare and presence loan sale reports and loan industry market updates and market study for senior management and credit committee
- Responsible for loan operations management and the supervision of the loan operations staffs
- Manage and supervise the daily activities and processes of the loan operation department including loan processing, appraisal, evaluation, documentation, releasing, loan monitoring, administration, data entry, collection, recovery.
- Work to continually enhance and streamline the bank’s loan processes.
- Develop, review and update credit policies, credit strategy, and credit scoring models to predict risks.
- Ensure the protection of the bank’s interests by doing adequate research and sale probing and adhering to bank policy and the various laws and regulations applicable to the bank’s loan practices
- Comply with all laws and regulation and interprets new and pending laws and regulations that affect the bank loan practices
- Other task assign by Senior Operation Manger/ CEO.
