Unit Manager, IT System Application Support 184

Job Type Full Time
Job Function IT-Software
Position Level Manager
Year of Experience 2- 5 years
Qualification Bachelor's Degree
Preferred Gender Any Gender
Age 18 - 50 year old
Working Day 5-day work/week
Working Hour Office Hour
Location Phnom Penh
Contract Duration
Posted Date 19 Sep 2020
Salary Offered

View Salary

• Ensure the Core System is up and supporting business requirements.
• Coordinate the team to maintain and manage the stock of POS Machines, Member cards and SIMs for use by Ly Hour Pay Pro Agents.
• Analyze data and regularly monitoring transactions and provide technical support to resolve transactional errors.
• Investigate user and system problems by performing root cause analysis, verifying test case scenarios and collecting required data and log information.
• Register issues in the Vendor’s helpdesk system by providing accurate and detailed information and track open issues with the Vendor to ensure timely resolution.
• Organize thorough verifications and tests of solutions sent by the Vendor in the UAT environment before deploying to production.
• Provide support of management information systems including data checking and report production.
• Design BI reports (Live, Daily, Monthly reports) for Management, Other Departments and external company partners.
• Provide assistance and support for all issues related to reports.
1. Bachelor degree in IT/MIS
2. Minimum 4 years working experience
3. Good knowledge of SQL
4. Experience with scripts and software development is an advantage
5. Good in spoken and written English
6. Fast learner, creative thinker, problems solver
7. Good integrity, positive attitude, helpful, high commitment, competence and motivation
8. Ability to learn new technologies
Company Name LY HOUR PAY PRO PLC
Industry Banking-Finance-Investment
Location No. 85-88, St. Kim Il Sung (289), Sangkat Boeng Kak II, Khan Toul Kork, Phnom Penh,Phnom Penh
Contact Person Mr. Norn Pisey
Contact Number 0969955633
Contact Email pisey.norn@lyhourpay.com
LY HOUR PAY PRO PLC
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