Mobile App Development Specialist is responsible for developing and maintaining the Hattha Mobile app as well as other app development initiatives for Hattha Bank. Design, code, test, debug and document to deliver mobile application solutions that meet business requirements. Working Location: Head Office, Phnom Penh Closing Date: 04/11/2020 Duties and Responsibilities Build, maintain and update Hattha Mobile in response to business requirements. Native or hybrid mobile application development (iOS/Android). Mobile app design and coding to produce fully functional applications. Design interfaces to improve user experience. Write clean code following best practices. Work on improvement and bug fixes. Ensure performance, quality, and responsiveness of applications. Conduct robust unit testing and provide support for subsequent release testing. Provide escalated support for applications in production. Analyze possible solutions using experience, judgement and precedents.

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Coordinate team/sub-contractor’s team for onsite • Coordinate and guide sub-con to fix link quickly based on SLA. • Arrange team onsite audit the network, UC, splitter box and fiber route. • Arrange own fiber team maintain network to reduce monthly incident. • Arrange own fiber team onsite to prevent network cut when get notification from Gov-project, RTC, EDC or constructor. • Monitor contractor & sub-contractor performing conduit installation cable placement & splicing. • Responsible for maintenance and testing of fiber optic patch cords perform cable splicing and acceptance testing. • Monitor contractor, vendor & customer co-location maintenance equipment placement & testing. • Proactively seeking & identifying potential network problems and addressing the issue before becoming service events. • Perform OTDR acceptance testing. • Conduct site survey to ensure fiber quality cable and follow standard of link budget. • Document all information’s into database and keep up to date to ensure high restoration. • Report to manager regarding to issue/risk in network and plan for improvement. • Weekly and monthly submit report to manager. • Maintain good relationships with EZECOM Customers and Potential EZECOM Customers.

• Understand customers' overall infrastructure estate, IT and business priorities and success measures to design implementation cloud architectures and solutions • Apply technical knowledge and customer insights to create a modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key infrastructure technologies (e.g. Windows and Linux laaS, SAP, BCDR, Security, Management, Storage, Networking) • Have good relationships with key customer IT and Operations, cloud service providers as partner, and internal stakeholders, sale, network engineer, and IT. • Understand customer's business requirements, challenge assumptions to motivate change, identify, validate and grow opportunities, in partnership with the sales team, for deployment of the cloud architecture and solution and/or 3rd party industry solutions to deliver tangible business value • Be a Voice of Customer to share insights and best practices, connect with cloud service provider team to remove key blockers • Be a Cloud Service Platform evangelist with customers, partners and external communities • Maintain and advance deep technical skills and knowledge, keeping up to date with Cloud Service Technology and the relating digital eras • Assess the Customers' knowledge of the targeted cloud service platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners

- Promote and achieve revenue and sales targets within the designated sector/territory; - Develops and implements agreed upon sale plan which will meet both personal and business goals of expanding customer base in the marketing area; - Works with the senior sales officer, customer service and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision; - Maintain and develop relationships with existing customers via direct visit, telephone calls, emails; - Negotiate the terms of agreement and close sales; gather market and customer information; - Negotiate variations in price, delivery and specifications with senior sales office, sales manager; advise on forthcoming product developments and discuss special promotions; - Gain a clear understanding of customers' businesses and requirements; - Make accurate, rapid cost calculations, and providing customers with quotations; - Monitor and report market activities and industry trends; - Any other related tasks as assigned by Line Manager.

- Actively seek out and obtain new accounts through research of the market to identify target customers, their current product offerings, establish clear priorities and recommend the strategy necessary to obtain their business. - Grows existing customers by obtaining new orders and scheduling promotions to increase sales through their channel sales/partners. - Develop sales plans/strategy to acquire new customers or partners through direct sales techniques, cold calling, and business-to-business marketing visits. - Manages independent sales representatives to best support and grow the business in their assigned area. Insure they perform in the best interest of the company and achieve desired results. Make changes, as necessary. - Visits partners on a regular basis to maintain a strong relationship and inform them of new products and product transitions. Provides product training, as necessary. - Keeps management informed by submitting activity and results reports. - Submits monthly sales forecast and works with management to insure good product availability. - Stays informed as to competitive product, and reports market trends and new technologies by evaluating results and competitive developments. - Resolves customer complaints by investigating problems, developing solutions, making recommendations to management. - Follow-up with both internal and external customers to ensure all sales/marketing programs are properly communicated, implemented, and fully supported in the most effective manner possible. - Provide/prepare business plans, strategy, and sales forecasts as required. - Working closely with technology and finance teams on the project planning. - Perform other duties as assigned from time to time - Monitor and review staff performance and achievement on a regular basis including, quarterly, annual appraisals and review of Key Performance Indicators - Hold, daily, weekly meetings; discuss task delegation, review customer service performance and sales, monitor sick leave and attendance, praise, and discipline staff - Set monthly, quarterly, and annual targets and objectives - Continuous professional development and effective Performance Management - Perform auditing and quality checking - Timely Liaison with line manager re performance issues and remedial actions - General adherence to policies and procedures - Promote cross selling including added value services - Any other duties as required

- Involving with production and planning production strategies from year to year; - Work with sales and develop production budget and planning; - Manage & Monitoring and arranging the distribution of marketing materials; - Monitoring and coordinating the production of promotional materials; - Liaise with suppliers and oversee the production to meet Ezecom's branding; - Monitor to all Ezecom branch offices to meet branding guideline; - Attend ending and organizing sales promotional events and exhibitions; - Coordinating with and reporting to managers to carry out campaigns; - Assist in leading ground base marketing operation/roadshow with result oriented; - Execute and monitor competitor's product Performance and tracking; - Support marketing team to monitoring offline competitor performance both enterprise & consumers;

- Achieve profitable sales of each products to your defined customer base - Maintain and develop relationships with existing customers - Gather and update market and customer information - Liaise to customer service and other inter-department to precede the orders - Review sales performance, aiming to meet or exceed the targets - Sell products requiring extensive technical expertise and support for installation etc. - Prepare reporting documents to present to line manager - Take On Additional Assignments, As Required, In Support Of Company Needs.

-Prepare, update, follow-up sale lead and prospects list -Prepare quotation and follow up progress -Update with technical team to understand the solution and product -Work with Sale team for customer retention strategic -Perform regular sale call with progress update -Any other tasks assigned by sale manager

• Implementation of Human Resource service • Assist in maintaining good public relations • Responsible for the answering of general human resource inquires and directing visitors and employees to appropriate personnel. • Implements on employees monthly attendant monitoring and prepare monthly attendant report. • Provide assistance with the completion/request of Human Resource forms, coding and data entry of resumes. • You need to provided clerical assistance as required. • And provide administrative support assisting with the recruitment process as required and other general office clerical duties. • Other assignment will be assigned by HR manager.

Accounting Duties: • Ensure timely and accurate invoice settlement. • Perform verification of invoices with purchase order and other supporting documents. • Ensure all invoices have been checked for declaration purpose. • Resolve invoice discrepancies and outstanding balance • Organize invoices and perform bank reconciliation of whole companies’ bank account • Prepare monthly reports to management related to whole month expenditure and next expense forecasting. • Ensure on time and no duplicated payment made to suppliers • Coordinate and solve for all operational issues with both internal and external business units. • Perform multiple tasks of accounting to meet job conditions and process flow of the company’s need. • Manage cash flow transactions and make statement • Prepare daily cash payment for minimum amount and cheque for maximum needed after got approval • Monthly tax document preparation and declaration to ministry • Organizing all document of accounting records in place and tidiness • Making transaction reports timely, review and verify invoices and check requests • Devise tax strategies to defer or eliminate tax payments • Complete required tax reporting in a timely manner • Update the company sales tax database as tax rates change • Coordinate audits by various taxation authorities • Research and correct process errors that caused incorrect tax filings • Negotiate with tax authorities over tax payment issues • Research the basis for tax positions to be taken • Advise management on the impact of new laws on tax liabilities • Identify tax savings in prospective acquisition scenarios • Preparing sales commission and making report • Control cash reimbursement and double check advance request with receipt then make adjustment • Other tasks assigned by Supervisor/Manager

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

- Merchant service sales on (PAYON payment service provider) by making effective sales approach and network. - Good communication, organizational and presentation skills. - Build trust from customer and create customer retention strategies. - Willing to follow-up with unsold leads and past customers. - Know-how to retain good co-sales relationship with merchant sales manager. - Able to do a research on related field and gather market information and comparing. - Prepare reports by collecting and summarizing information. - Provide customer (Merchant, Member) training. - Perform other tasks assigned by manager.