Responsibilities: Runners are restaurant workers who assist waitstaff and bartenders with bringing food from the kitchen or drinks from the bar to guests' table. Duties: • Deliver food orders from the kitchen and drinks from the bar to guests’ tables rapidly and accurately • Act as the contact point between Front of the House and Back of the House staff • Communicate food orders to chefs/drinks orders to bartenders, paying attention to priorities and special requests (e.g. food allergies, drinks preferences etc.) • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins • Ensure food/drinks is served in accordance with safety standards (e.g. proper temperature) • Check in with guests and take additional orders or refill water, as needed • Remove dirty dishes, glasses and utensils • Answer guests’ questions about ingredients and menu items • Inform restaurant staff about guests’ feedback or requests (e.g. when they ask for the check) Other: • Work in different station when needed • Work at the Eden Garden or other Hops branch when needed • Take order when needed • Arrange the food pass area and make sure all the stuffs needed for the operation are well organized (e.g. sharing cutleries, trays etc.) • Wipe the cutleries, glasses and plates and refill the side stations and bars • Clearing and setting up the tables

Exceed room revenue targets through account development and maintenance, regular sales calls, entertainment and sales trips as and where appropriate. Support goals, objectives, and philosophies of Raffles Hotel Le Royal. . Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls. . Conducts site inspections of the property with prospective and existing clients. . Develops and implements new sales strategies, tactics and action plans for account base. . Source Meetings and Group business as well as National Days. . Attend business association events and networking events as and where appropriate. . Monitor Competitors Rate Strategy, Account penetration and Marketing activities to maintain a competitive edge. . Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts in Opera. . Attend hotel client events and local community business events and networking. . Performs related duties and special projects assigned

- Ensure the accurate and timely processing of invoicing to customers and follow payment. - Prepare payment to vendor with the correct supporting documents. - Handling of accounts payable and accounts receivables, insurance and bank reconciliations for all accounts. - Receive and deposit daily cash flows. - Prepare Monthly tax return and Annual Tax return. - Responsible for ensure compliance with taxation law - Prepare year end stock count processes and audit schedule. - Ensure transactions are properly recorded into system timely. - Fixed asset control - Petty cash control - Assist in development and implementation of new procedures and features to enhance the workflow of the department - Other tasks assign by Manager.

- Ensure the accurate and timely processing of invoicing to customers and follow payment. - Prepare payment to vendor with the correct supporting documents. - Handling of accounts payable and accounts receivables, insurance and bank reconciliations for all accounts. - Receive and deposit daily cash flows. - Prepare Monthly tax return and Annual Tax return. - Responsible for ensure compliance with taxation law - Prepare year end stock count processes and audit schedule. - Ensure transactions are properly recorded into system timely. - Fixed asset control - Petty cash control - Assist in development and implementation of new procedures and features to enhance the workflow of the department - Other tasks assign by Manager.

- Ensure the accurate and timely processing of invoicing to customers and follow payment. - Prepare payment to vendor with the correct supporting documents. - Handling of accounts payable and accounts receivables, insurance and bank reconciliations for all accounts. - Receive and deposit daily cash flows. - Prepare Monthly tax return and Annual Tax return. - Responsible for ensure compliance with taxation law - Prepare year end stock count processes and audit schedule. - Ensure transactions are properly recorded into system timely. - Fixed asset control - Petty cash control - Assist in development and implementation of new procedures and features to enhance the workflow of the department - Other tasks assign by Manager.

• Prepare monthly tax declaration and annual yearly tax report. • Prepare financial statement. • Support all tax operational activities, such as, but not limited to, reclassifying of deferred VAT, issuing withholding tax certificate, archiving of original tax invoices & withholding tax certificate for tax audit, etc. • Assist Tax on verification and processing of tax return filing (VAT, withholding tax, prepayment on profit tax, annual tax and patent tax), process and follow up of tax refund, prepare and submit VAT certificate and notification to GDT on corporate change. • Other tasks assigned

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• research about potential clients • attend events to find clients • make contracts with clients • visit potential clients • follow up with clients • Place calls or arrange meetings with potential clients to identify their requirements and needs • Prepare and present sales proposals to prospective clients. • Ensure physical involvement in operation of route when staff shortages arise • Coordinate and implement sales targets set by management and prepare sales plan • Ensure proper implementation of sales campaigns / promotional activities • Conduct regular meetings with sale team for feedback on status of sales • Measure and evaluate the performance of the sales force • Monitor daily activities of salesman and follow up on sales progress & accomplishments

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints