• Responsible for finding new customers and opportunities by divisions • Meet customers to understand their requirements • Support sales team on proposal and solutions to customer • General Bill of Material (BoM) for quotations/proposals • Establish and maintain strong relationship with key partners/vendors • Support sales team in bidding process • Demonstrate product solutions and update to customers • Provide technical support to customers after sales is closed • Do other tasks as require by the supervisor

 Conduct operation and compliance audit at branches and business units  Draft internal audit report for Internal Audit Department Manager to review  Assist in evaluating operational efficiencies and contribute to improve overall structure and practices  Assist in developing audit planning and detect key weakness areas  Monitor and enforce compliance with banking regulation and accounting standards  Follow up on the progress of implementation and recommendation  Assist tracking all audit issues and management's corrective action to final resolution  Check compliance with internal established policies, procedures and regulations  Assist audit team in conducting spot check  Perform other related duties as assigned

• Provide IT support to customer, mainly related to internet service • 主要面对互联网客户与提供IT技术支援 • Assist troubleshooting of networks, internet connectivity at customer site or within the company • 辅助解决公司内部及客户网络连接问题 • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • Travel to customer site to install/configure modem/device & solve other related internet issues • 到客户处安装/设置modem等设备，并解决相关连接问题 • Customers’ site survey and draw diagram, included laying cable • 客户现场探测，并提供布线方案图 • POP maintenance • 端点维护

Job Description - Arranging the daily sales action plan and sales schedule to scan outlet/fast moving shop. - Going to Sales Coverage Area to scan and sell the AML Lubricant products. - Recording the Visited and Potential Prospect as Dealers, Corporate Companies and manufacturing companies… - Presenting the products to dealers and corporate consumers to reach the closing sales. - Preparing the Quotation, Sales Order, Prospect Profile, Customer Profile and other Sales Admin… - Following up the Potential Prospect and Customers to receive Sales Order. - Recording the Sales Order into the Sales Target and controlling the sales target daily and weekly. - Reporting and submitting the Sales Achievement to Head of Sales Department.

- Provide training to customer services and relevant staff to deliver a high standard of customer services. - Provide up-to-date products & customer services knowledge of all representatives. - Keep Improve customer services’ procedures, policies and standards for our company. - Ensure effectiveness of the assign project implementation. - Ensure adequate technical information, tools and equipment for use in Branches properly. - Coordinate with internal and external team to enchantment overall customer experience. - Execute well showroom management to get ready to serve customers for 5s theory. - Analyze data and statistics for high quality report to management. - Perform other task assigned by management.

Report to General Manager on the company’s sales performance and business development Assist General Manager in developing and executing sales and marketing strategies Selling the company’s products and services and ensuring that sales targets provided from time to time are met and achieved Marketing of the company’s products and services including undertaking all activities towards achieving this objective such as establishing a good network of contacts and customers such that the company’s products and services and brand name become well known and established Undertaking business development for the company to ensure the company’s current existing businesses are sustained and also continue to record overall growth To promote and create awareness of the company’s products and services and brand name to all sectors of the population To participate actively in all campaigns, talks, seminars, forums, road-shows and other promotional activities undertaken by the company Handling walk-in patient and collection activities Maintain proper record of sales activities Perform administrative work in BP Healthcare (Cambodia) Co., Ltd. as and when required Perform other assignments as and when given by the Management

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

LY HOUR PAY PRO PLC is licensed by National Bank of Cambodia to carry out operation as Third Party Processor. Our main products and services are money transfer and payment services which are delivered to our valued client through our national wide agent network in Cambodia. Ly Hour Pay Pro PLC has its strong commitment, long term business vision and strategies. To support company growth, we are currently seeking for a dynamic, energetic, committed and experienced candidate to join our professional team for the following positions: Position: Product Development Officer # Position: 01 Location: Head Office, Phnom Penh Report to: Unit Manager, Product Development MAJOR RESPONSIBILITIES: • Lead in creation of functional specifications in collaboration with product management and engineering teams. • Communicate effectively to and manage product development and delivery within scrum team. • Prioritize and refine backlog and work with engineering to design and build the product • Create IT requirements to drive changes and enhancements in user story format • Establish and monitor performance metrics, providing related reporting to product management and executives to communicate project status. • Act as subject matter expert for assigned area, which could include interfaces to authorization, settlement, internal servicing systems and merchant facing applications. • Conduct research and respond to questions in regards to system functionality. This function will support new development initiatives as well as bug fixes and system patches. • Solidify requirements by analyzing documentation, hosting interviews and conducting research. • Work with engineering to work within, refine and improve agile process • Support, create, open and sponsor projects related to improvements/enhancements in area of ownership (both technical and business related). This includes creation of business requirements and user stories. • Aid in and conduct user acceptance testing. • Resolve production issues escalated by product support teams.

• Provide IT support to customer, mainly related to internet service • 主要面对互联网客户与提供IT技术支援 • Assist troubleshooting of networks, internet connectivity at customer site or within the company • 辅助解决公司内部及客户网络连接问题 • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • Travel to customer site to install/configure modem/device & solve other related internet issues • 到客户处安装/设置modem等设备，并解决相关连接问题 • Customers’ site survey and draw diagram, included laying cable • 客户现场探测，并提供布线方案图 • POP maintenance • 端点维护

Job Description: • ពិនិត្យមើលការទទួលសម្ភារៈ/សន្និធិ ផ្ទៀងផ្ទាត់ទៅនឹងប័ណ្ណបញ្ជារទិញ ឬប័ណ្ណដឹកជញ្ជូន ធានាបានថាត្រឹមត្រូវគ្រប់ចំនួន ហើយធ្វើរបាយការណ៌ទៅអ្នកដែលពាក់ព័ន្ធ និងប្រធានផ្នែក។ • រៀបចំរបាយការណ៍លំហូរស្តុកចេញ /ចូល ប្រចាំថ្ងៃ ប្រចាំខែ ប្រចាំឆមាស និងប្រចាំឆ្នាំ ដាក់ជូនប្រធានផ្នែក អោយបានទៀងទាត់។ • រក្សាសណ្តាប់ធ្នាប់ អនាម័យ និងសំអាតបរិវេណធ្វើការជាប្រចាំ • ធ្វើការទំនាក់ទំនងជាមួយក្រុមការងារពីបញ្ហានៃប្រតិបត្តិការ ដើម្បីស្វែងរកដំណោះស្រាយ • អនុវត្តន៍ការងារផ្សេងៗ ដែលប្រធានផ្នែកដាក់អោយ ទៅតាមភាពចាំបាច់។

• 主要面对互联网客户与提供IT技术支援 • 辅助解决公司内部及客户网络连接问题 • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • 到客户处安装/设置modem等设备，并解决相关连接问题 • 客户现场探测，并提供布线方案图 • 端点维护

• Maintain and enhance on existing Internet/Mobile Banking application • Keep abreast and enhance of the latest technology for mobile applications. • Work with computer engineers to brainstorm new applications. • Facilitate in our existing and ongoing projects with NBC • Maintain and support NBC System and reporting. • Other In-house Develop Application base on Business request. • Ensure the performance, quality, and responsiveness of applications • Translate business requirements into specifications that will be used to implement the required application • Provide support as required to ensure the availability and performance of developed applications for both external and internal users • Keep focus on project assigned. • Others to be assigned by management as high priority • Must be able to perform duties with moderate to lower supervision

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

- Follow up email from oversea agent/ Supplier - Controlling IMP-EXP shipment by sea/air - Issue TBL/HBL Then sent to Oversea Agent and Factory - Checking shipment status of Operation / Brokerage team - Checking all inquiry by sea/air / trucking - Check and update customs clearance processing to customer - Prepare Document for apply at Customs Office (Import Permit/Evaluation Permit/ C/O) - Booking to shipping line/ Air Line/ Trucking company - Solve problem with customer/ customs if any problem - Make appointment with customer and sent the quotation - Do weekly reporting - Response for all inquiry from Oversea and relate import export clearance