1) Assist the Line Manager in developing the AML/CFT and Compliance Program as well as Framework; 3) Assist the Line Manager in developing the Training Program to ensure the effectiveness of Compliance Standard across the Bank; 4) Assist the Line Manager in tracking the Suspicious Transaction Report and submit it to the CAFIU; 5) Assist the Line Manager in identifying the obligation required by each relevant regulations to input in the Compliance Checklist for monitoring the level of Compliance from each Section/Unit/Department as well as from Branch Level; 6) Assist Line Manager in prepare the report for Board of Directors and Board Risk Management and Compliance Committee; 7) Receive report or complaint from staff and other stakeholders and analyze, conduct investigation and solve the complaint by forming the grievance desk to ensure the problem is solved timely and fairly; 8) Involve in review and comment on policy, regulation, and procedure to ensure that it's compliant; 9) Provide induction and refreshment training related to KYC/CDD, Compliance Matter, Code of Conduct and Whistle Blowing; 10) Support with coordinating and work with external regulator such as NBC, and other authority to be supportive and cooperative.

• Make phone call to delinquent to customers to receive the promise to pay • Conduct field collection activities according to Manager/ Senior’s instruction • Prepare the weekly collection activities plan, and report daily and monthly • Build communication with the local authority • Provide support to other department of the company • Conduct motorbike repossession from the delinquent customers for selling • Prepare the application for bad dept write-off for the delinquent customers who meet the write-off criteria • Perform other task assigned by management.

- Retrieve data from Quick book and create data analysis report to Sales Manager. - Assist sales team in collecting information on market. - Prepare sales report and support team sales. - Manage marketing equipment properly. - Coordinate in delivery service with warehouse department and work closely with other departments. - Process internal document form to team and department related - Checking and report of promotion period to SM. - Checking and weekly report of sale performance by category and sales.

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• Take the design “brief” to record requirements and company needs • Work with a wide range of media and use graphic design software • Think creatively and develop new design concepts, graphics and layouts • Prepare rough drafts and present your ideas and seek approval full approval • Suggest to the team on strategies to reach a particular audience

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents; • Prepare request for payment for the customer’s commission, cash advance & cash payback. • Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend • Assist Sale Admin Team Leader & other department in dealing with the existing customers • Maintain all proper documents processed for the receipt of good and suppliers • Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management • Provide general administration support to Sale Admin Team Leader & CEO as required. • Do other tasks as required by Management and Team Leader

-Male/Female from 18-35 years old - Student or Associate Degree -Minimum of 1 years experience as Cooker in full services restaurant -Able to work in fast place environment -Dedicate to food quality and control -Strong knowledge in food handling and sanitation standards

Welcomes visitors by greeting them, in a professional, friendly and efficient manner, answering or referring inquiries Sale products to the customer Work with customers to find what they want Daily sale performance indoor and outdoor Reports on time to work and follows schedule that is given Perform other related duties as required by supervisors

- Prepare draft annual activities and budget plan; - Lead IA team to conduct regular internal audit branch and functional department; - Ensure branch and functional department are performing compliance with policies, procedure, guidelines and instructions; - Recommend improvement in procedures and system to prevent/detect error and fraud; - Follow up/review the appropriateness of management’s responses/ feedback in the internal control report then send to direct supervisor in timely manner; and - Ensure that all hard and soft copy of audit documents are keep track and manageable. - Work other task assigned by manager.

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

To process Trade Finance (TF) transactions by verifying all TF documents and conducting data entry into the Bank’s systems to ensure error-free and compliance with TF procedures for sustainable operations of the Bank. Location Head Office, Phnom Penh (02 Posts). Duties and Responsibilities - Collect all TF documents from Sales/Relationship personnel to ensure sufficient references. - Process documentary examination of all clients to verify and validate all submitted documents before further processing. - Verify TF documents and book into the Bank’s systems to ensure error-free and accurate data entry. - Verify terms and conditions on supporting documents and confirm with Credit Operations team for drawdown Trade Finance Loan. - Obtain facility confirmation from Credit/Legal team before performing transaction to ensure compliance and accuracy of transaction. - Conduct transaction screening on all related parties by complying with the Bank’s TF Procedures. - Monitor and check outstanding trade transaction and take further actions to follow up and complete the case. - File customer portfolio after completing transaction in safe and accessible manner as instructed by internal guidelines. - Provide daily/monthly report to Senior Officer for consolidation purposes on an accurate and timely manner. - Partake in project/issue investigation related to the Bank’s systems as well as provide system support to team. - Communicate with clients regarding documents collections as well as maintain strong relationships with existing clients as part of retention strategies. - Perform other duties as assigned.

• Collect payments from customers; • To ensure that delivery of documentation and stuffs to destination in time; • To ensure that documents In and Out are received and signed by Recipient; • Any other related tasks as assigned by Manager.

• Work closely with legal officer and all related departments to develop the proposal of efficiency credit control policy and flow to get approval from top management. • Manage for induction, announcement, frequency training and filing for approved credit control policy and flow to all relevance. • Coordinate with all related departments and responsible for flexible strictly implement the credit control policy and flow. • Manage and continue develop the proactive action to always improve the current practice of credit control policy and flow. • Work closely with the immediate superior and legal officer to manage and respond to all action of non-conformity process and fraud case comply to credit control policy and flow. • Work closely with all relevant parties such as our internal team, our distributors, our consumers etc., to make sure our credit control policy and flow smoothly implementation and always under control. • Monitor/alert weekly and properly on credit limit and check the wrong doing from sales credit and find solution. • Study to check the credit performance the level sales-able amount from the dealers and their potential ability. • Others if requested by immediate supervisor/HoD as and when required