• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

តួនាទីៈ • រក្សាអនាម័យ •សំអាតគ្រប់បន្ទប់ទីធ្លា និងបន្ទប់ទឹក •សំអាតទ្វារជណ្តើរ និង កញ្ចក់

Evening shift from 4pm to 1am Salary 200$ during the 3 month probation time, 250$ after probation time. Set up the restaurant for the service . Take orders and serve the guests.

• Goods transportation and installation to customer place by motorbike. • Appliances transportation by motorbike. • Take money from customer and verify payment before submit cashier; • Take care and wash motorbike; • Respect traffic law in Cambodia.

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

• Take the design “brief” to record requirements and company needs • Work with a wide range of media and use graphic design software • Think creatively and develop new design concepts, graphics and layouts • Prepare rough drafts and present your ideas and seek approval full approval • Suggest to the team on strategies to reach a particular audience

Key Responsibilities Greet and welcome walk-in customers for all inquires Provide information, explain and show the available products to customer Track all the sale reports and prospective customers Assist other assigned tasked by supervisor

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Set up workstations with all needed ingredients and cooking equipment • Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) • Cook food in various utensils or grillers • Check food while cooking to stir or turn • Keep a sanitized and orderly environment in the kitchen • Ensure all food and other items are stored properly • Check quality of ingredients • Monitor stock and place orders when there are shortages

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Meet Sales target as assigned by the management • Maintain and build up relations with corporate customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

The role of Structural Drafter is to ensure the structure design withstand stresses and pressure imposed through environmental and human use without any deflect, rotate, vibrate excessively or collapse. The Team is also expected to prepare reports and work with architects, urban planners and other professionals. A structural drafter works off of design guidelines, measurements and calculations, which are typically set by an engineer. Drafters complete the design by finishing all details and adding or deleting necessary components. They may serve as a liaison between engineers and construction workers on certain projects. • Create Engineering drawings on CAD and 3D using AutoCAD Revit • Prepare Architectural designs when needed • Performs AutoCAD drafting of architectural, structural, electrical and mechanical as well as As-Built drawings and red line drawings • Able to produce Shop Drawings and Fabrication drawings is an advantage • Responsible for creating, maintaining and updating drawings to ensure timely construction • Must have the ability to read and interpret drawings • To prepare and issue documentary requirements related to his scope. • Other tasks as may be assigned by immediate supervisor. • Analyse configurations of the basic structural components of a building or other structure; • Calculate the pressures, stresses and strains that each component, such as a beam or lintel, will experience from other parts of the structure due to human use or environmental pressures such as weather or earthquakes; • Consider the strength of various materials, e.g. timber, concrete, steel and brick, to see how their inclusion may necessitate a change of structural design

• Provide high quality, expert and professional service in the delivery of salon treatments according to established protocols and procedures. • Perform professional cuts, styles, conditioning treatments hair and scalp treatments • Responsible for shampooing and conditioning the clients’ hair and scalp and for recommending/utilizing the appropriate products for each service given. • Educate and provide guests with recommendations on salon services and retail products/merchandise for sale as well as other services available in FaceLine • Responsible for completing proper opening/closing procedures for the Salon. • Prepare and maintain clean and neat workstations at all times and ensure that all salon equipment such as brushes, combs, implements and supplies are properly sanitized after every guest use to maintain hygiene standards. • Other tasks assigned by Management

• Initiate and develop the design concept to match the requirements • Create the design that is attractive and tells the message across with high visual impact to the intended audience • Consistent and correct use of corporate logo, colors, identity and product images • Design the pricelist, promotional material, layout and other materials • Meet the project deadline