• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

១. បុគ្គលិកផ្នែកលក់ក្នុងហាង (ស្រី ១នាក់) លក្ខណៈសម្បត្តិ និងការទទួលខុសត្រូវៈ • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៨:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងលក់ទំនិញជូនអតិថិជន • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងចេះសរសរ) • អាចនិយាយ និងស្តាប់ភាសាចិនបានខ្លះៗកាន់តែប្រសើ ២. បុគ្គលិកដឹកជញ្ជូន (ប្រុស ១នាក់) • មានអាយុចន្លោះពី ១៨ ដល់ ២៥ឆ្នាំ (ផ្តល់អាទិភាពសម្រាប់អ្នកមកពីបណ្តាខេត្ត) • ធ្វើការចាប់ពីម៉ោង ៣:៣០នាទីព្រឹក ដល់ម៉ោង ៦ល្ងាច • ប្រចាំការក្នុងហាង និងដឹកទំនិញអោយអតិថិជននៅគោលដៅជិតៗ • មានជំនាញប្រាស្រ័យទាក់ទងជាមួយអតិថិជន • មិនទាមទាបទពិសោធន៍ • មិនទាមទាសញ្ញាប័ត្រ (ចេះអាន និងសរសេរ)

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Design databases for the purpose of data entry, processing and analysis. • Support Customer service to solve problem. • Develop new feature on billing system if need. • Write script to generate report in case of Billing System does not have existing report in required format.

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

 Understand the products of the company and customers requirement  Make quotation, proposal and negotiate with customers  Maintaining and developing relationships with existing customers via direct visit, telephone calls, emails  Meet Sales target as assigned by the management  Follow up and update sales status  Participate in sales promotion activities  Observe competitor's products and activities  Prepare weekly & monthly report to the management  Other task assigned by Sales Manager

• Mend Sales Gallery to serve walk in clients • Knowledgeable about property sales • Listening to customer requirements and presenting appropriately to make a sale; • Maintaining and developing relationships with existing customers • Cold calling to arrange meetings with potential customers to prospect for new business; • Responding to incoming email and phone enquiries; • Gathering market and customer information; • Representing their company at trade exhibitions, events and demonstrations; • Advising on forthcoming project developments • Perform any related duties and special projects as requested by the Sales Manager.

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Deliver sales target assigned by the management • Manage, motivate, train, develop and coach sales team • Evaluate and identify sales performance of the team and explore opportunity to maximize business outcome. • Follow up and update sales status • Observe competitor’s products and activities and consolidate and send the report to management • Key in customer information and requirement in sales • Participate in sales promotion activities • Prepare email templates for all Internet salespersons and managers to use • Analyze the local market Internet pricing environment • Develop a pricing strategy to profitably compete for the Internet customer both on-line and off-line • Prepare daily, weekly, monthly and annual reports and submit to management • Present reports showing the effectiveness of Internet sales persons and managers

Key Responsibilities Media Relations Assist with the development and execution of PR plan(s) for corporate office and divisions, Develop, write and distribute approved press releases that are news-worthy. Make suggestions, create and continuously update the elements to include in a formal press kit. Regularly meet with and interview business division to stay up-to-date on their businesses and industries. Schedule photography services for executive photos, significant photo opportunities and events. Build new and stronger relationships with key local media to include: online media, magazines, newspaper, trade publications, TV and Radio stations. Utilize Web sites and social media to post historical and current news-worthy items, press releases, speeches and awards. Assist in creating and updating a tailored media distribution list for business divisions if required. Assist in establishing business divisions and management as a source in the media. Assist with the planning and execution of press conferences. Create process to streamline internal communications relating to the management of news-worthy events. Produce News Clipping binders and organize Media Recaps for management review. Presentations and Speaking Engagements Solicit and secure speaking engagements and participation at industry related events to include logistical support. Solicit and secure speaking engagements and participation at key community events. Publication and Written Materials Confirm article submissions relating to current events and issues in related industries. Act as a “ghost writer” as needed. Assist in writing internal e-newsletter Sponsorship and Community Involvement Assist in creating new sponsorship opportunities that will brands (under own custody) the greatest exposure and ROI. Manage the administrative details of confirming preferred sponsorships. Ensure related sponsor benefits are processed and/or received. Advise on community involvement opportunities. Event Planning Promote and organize press conferences, and other related events. Plan details of the events. Operational and Administrative Attends meetings of related divisions and other meetings as necessary. Recommends and implement ways to increase productivity, professionalism and customer service within the office. Completes outside errands as necessary. Provides administrative support, as needed, to the Strategy and Development Knowledge, Skills and Abilities: Demonstrate excellence in public relations. Ability to generate, share and follow through on ideas to promote related brands. Willingness to contribute to the overall success of the brands. Possess strong presentation, verbal, written and media relations’ skills. Ability to provide excellent PR services for related brands. Ability to actively participate in internal PR meetings. Ability to work well with other staff in a collaborative and professional environment. Ability to execute multiple priority projects simultaneously while ensuring budget, deadlines, business ethics and best practices are met. Ability to develop professionally with regards to being aware and learning industry trends, new public relation techniques and practices, and operational knowledge, etc. Ability to work with minimal to no supervision. Ability to rely on extensive experience and judgment to plan and accomplish goals.

Key Responsibilities Able to use MS. Excel and account software (like Peachtree, Quickboos…..) is a plus

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Check and follow up the payment with customers • Issue receipts for customers • Check the validity of debit accounts • Update accounts receivable into accounting system • Ensure all clients remain informed on their outstanding debts and deadlines • Provide solutions to any relative problems of clients • Prepare cash collection report