• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on the phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Record daily transactions of Head Office in system on time. • Prepare journal voucher to record inter-branch and other adjustment transactions. • Journalizing inter-branch transactions into system. • Provide daily support to teller/cashier/branch accountant on loan and accounting related issues in system. • Check branch accounts on daily and monthly bases. • Send/guide necessary adjustment to branch accountant to correct error. • Support accounting functions at branches as and when required. • Reconcile inter-branch accounts on a daily basis. • Prepare financial statements of Head Office. • Verify financial statements sent by branch accountants. • Analyze monthly income and expense of each branch and discuss with Accounting Manager/Head of Finance to identify problems and give recommendations. • Prepare/update manual/instruction related to implementation in system. • Provide training about system to new staff. • Visit branches and write report about findings and recommendations for work improvement. • Perform other tasks assigned by managers.

Financial Strategy • Advise account and finance Team on financial of company effectiveness; • Consults with executive management on long-term financial strategies; and • Develop long-term financial model and regularly monitor financial performance of the company to provide strategy to lower costs and improve net profit; • Participate in planning, structuring and completing ventures, mergers and acquisitions; • Play a critical role on leadership team, ensuring cost effectiveness and efficiency in delivery of our financial strategy; • Provide strategic guidance regarding the related policies, processes and systems necessary to manage the company’s financial operation; and • Responsible for design, implementation and periodic risk assessment of internal controls. Financial Reporting • Clearly communicate monthly, quarterly and annual financial statements; monitor progress, prepare financial budget and financial forecasts and keep for abreast of any changes; • Consistently analyze financial data and present reports in an accurate and timely manner; • Coordinate, analyze and report the financial performance to Management and Board of Directors (financial performance, projections and other special projects as required); and • Monthly and quarterly semester and yearly consolidate report; • Monthly reconciliation of all banking and overhead accounts; • Monthly, quarterly; semester and yearly close financial reporting including accurate Stock; WIP generation on a monthly basis; • Prepare financial analysis report; • Provides accurate and timely financial reports to management and the Board of Directors; and • Reviews pro-forma financial analyses prepared by Asset Management teams. Financial Controls • Ensure all practices are implemented based on up to date regulations follow standard; • Manage Accounting and Finance team; • Manage all aspects of financial statements for well-established growing construction company. • Manage business cash flow;

• Control Software application, (MS office, QuickBooks enterprise, POS, VNC, help desk system) • Purchase computer equipment as requirement • Setting up and Installing such as software, DVR camera, Fingerprint • Troubleshooting system and network problems and diagnosing and solving hardware or Software problems and replacing parts as required. • Supporting the roll-out of new applications. • Responding within agreed time limits to call-outs. • Working continuously on a task until completion (or referral to third parties, if appropriate). • Prioritizing and managing many open cases at one time • And other tasks assigned by MD as appropriate.

• Set up workstations with all needed ingredients and cooking equipment • Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) • Cook food in various utensils or grillers • Check food while cooking to stir or turn • Keep a sanitized and orderly environment in the kitchen • Ensure all food and other items are stored properly • Check quality of ingredients • Monitor stock and place orders when there are shortages

• Visit customers with sale team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies. • Other assignment assign by manager

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Design databases for the purpose of data entry, processing and analysis. • Support Customer service to solve problem. • Develop new feature on billing system if need. • Write script to generate report in case of Billing System does not have existing report in required format.

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

Key performance: - Lead Generation for each product/services - Growth in overall product/services revenue - Increase awareness & educate customers on MekongNet product & service offerings JOB RESPONSIBILITIES: • Responsible for all marketing programs supporting all MekongNet Services/Products (Local & International Connectivity, Data Centre & Hosting, SMS, Solutions and Products). • As part of the Marketing team, you will work closely with various internal stakeholders including Sales, Solutions and Finance to develop and execute campaigns in accordance with company's strategic goals. • Identify key target segments and develop lead generation programs to reach out and engage with appropriate products, services or solutions through the most appropriate communication channel or media. • Develop and track marketing launch plans for both new and existing products/solutions, ensuring that each plan yields the desired ROI and achieve growth for Corporate Business. • Work closely with Solutions Team to develop sales enablement materials, content or tools to ensure internal stakeholders are educated and trained on new product / solutions launches. • Develop quality content and content calendar to engage key target audiences and stakeholders. • Establish and own relationships with key product / solution partners for joint Go-To-Market programs. • Conduct regular market industry research and analysis to ensure MekongNet product and services offerings are competitive in the market. •

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Software Design • Development and Code control • Operational tools and monitoring software • Virtual Server Maintenance • Virtual Server Capacity Planning