• To address all inbound helpdesk queries on DHL’s suite of Electronic Shipping Solutions applications. • To resolve technical issues or where the issue requires further analysis by a Customer Facing IT Executive on-site, arrange an appropriate date/time with the customer for the on-site visit and investigation. • To take inbound calls from customers during promotion of ESS tools to recommend DHL’s Electronic Shipping Solutions applications which is appropriate to their trading profile and encourage its usage. • To improve Customer Satisfaction with Electronic Shipping Solutions applications. • To increase efficiency and reduce cost by using Electronic Shipping Solutions applications. • To provide feedback on Electronic Shipping Solutions applications. • To train all the users of the Electronic Shipping Solutions applications. • To participate in Electronic Shipping Solutions applications testing and monitoring of DHL’s suite of ESS applications deployed in-country to ensure proper functioning to meet customer requirements on the regular basis. • To help area Customer Facing IT Executives during initial ESS products deployment to ensure adequate comprehension and proper usage of the tools • To monitor and report on ESS tools usage by customers and conduct ad hoc data analysis and reporting • Help customer diagnose the reasons for their problems and directly address the resolution of simple problems • Escalate complex problems either locally or to globally ITSC Any other tasks assigned by manager

Main Duties and Responsibilities: • Coordinate, lead and monitor all procedures for food safety, general hygiene and service quality of Phnom Penh and Siem Reap facility. • Responsible for regular communication to GM and periodic reporting to Gate Gourmet Regional Quality Manager (RQM) as per separate instruction given by the RQM. • Reporting of possible threats (food poisoning) to GM. • Ownership and analysis of all relevant QA Key Performance Indicator’s and drive improvements across the business. • Provide monthly audit report of unit to General Manager • Be an Advisory service for QA and hygiene questions (Advise, promote and instruct relevant personnel at units of practical implementation of Gate Gourmet Global Food Safety & Quality standards, policies and procedure, including monitoring routines) • Coordinate/perform training activities in units to ensure compliance with Gate Gourmet Standards (i.e. in food safety, general hygiene and service quality); Maintain up-to-date hygiene guidelines and procedures and provide training to staff. • Manage all QA communication, testing activities (external lab & in-house lab) and record keeping systems (for example: contact to local Health authorities and Micro lab, coordinate food sampling and dispatch as well as result and feedback to lab) • Regular Hygiene inspection of unit according to Gate Gourmet’s Audit Procedures. • Coordinate outsourced services such as all pest control measures and general cleaning questions (outside cleaners, internal) • Responsible for QA department budget • Audit external suppliers if necessary • Leading customer complaint investigations and implementing new processes if required • Participate in Safety Committee and a certified First Aider • Engage with all colleagues to drive improvements across the business (lead by example) • Implement hygiene improvement projects; Participate in ad-hoc special projects as assigned by the General Manager

- Assist store officer to control the product. - Daily update stock in and stock out - Prepare monthly and weekly stock report - Handle loading inventory in the warehouse. - Organize and maintain record of the warehouse. - Update warehouse information report to manager. - Other duties as assigned

- Prepare draft of annual activity and budget plans; - Assess fraud risk and evaluate the controls at branch and Head office; - Develop and update audit working papers to ensure consistency to actual audit work and relevance in assessing fraud; - Perform audit execution at the branches and Head office on fraud investigation; - Follow up on Departmental and branches’ corrective actions as per the previous audit carried out and ensure implementation and effectiveness of these; and - Draft report and send to direct supervisor for review. - Work other task assigned by manager.

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

- Prepare draft annual activities and budget plan; - Lead IA team to conduct regular internal audit branch and functional department; - Ensure branch and functional department are performing compliance with policies, procedure, guidelines and instructions; - Recommend improvement in procedures and system to prevent/detect error and fraud; - Follow up/review the appropriateness of management’s responses/ feedback in the internal control report then send to direct supervisor in timely manner; and - Ensure that all hard and soft copy of audit documents are keep track and manageable. - Work other task assigned by manager.

Duties and Responsibilities • Taking x-ray images of the patients and developing the films to reveal their skeletal or bone structures for diagnosis • Conserving compliance with the governmental protocols and ensuring the safety of patients and employees by using protective instruments and exercising safety measures • Controlling the x-ray video display and making sure that the picture quality is up to the mark by making appropriate contrast and density adjustments • Stabilizing the patients and ensuring preparedness by educating them about the entire procedure, appropriately positioning them on the examining table, and covering them with protective clothing • Representing latest techniques, equipment, and procedures to educate the staff about them • Evaluating the dimension of the area to be radiographed • Making copies of the x-rays and keeping a precise record of the patients who have undergone the imaging procedure • Coordinating the work schedule.

- Prepare draft annual activities and budget plan; - Lead IA team to conduct regular internal audit branch and functional department; - Ensure branch and functional department are performing compliance with policies, procedure, guidelines and instructions; - Recommend improvement in procedures and system to prevent/detect error and fraud; - Follow up/review the appropriateness of management’s responses/ feedback in the internal control report then send to direct supervisor in timely manner; and - Ensure that all hard and soft copy of audit documents are keep track and manageable. - Work other task assigned by manager.

• Provide IT support to customer, mainly related to internet service • 主要面对互联网客户与提供IT技术支援 • Assist troubleshooting of networks, internet connectivity at customer site or within the company • 辅助解决公司内部及客户网络连接问题 • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • Travel to customer site to install/configure modem/device & solve other related internet issues • 到客户处安装/设置modem等设备，并解决相关连接问题 • Customers’ site survey and draw diagram, included laying cable • 客户现场探测，并提供布线方案图 • POP maintenance • 端点维护

BiKay offers cloud-based software solutions for SMEs. We work hard to deliver innovative business solutions with great user experiences. We do this by employing over 15 IT specialists who lead by example by always seeking continuous improvement and looking to make a difference. We’re currently seeking an experienced front end developer to join our growing team of engineers. As a javascript developer you will work in web development using AngularJS VueJS or React along with HTML5/CSS3.

• Take the design “brief” to record requirements and company needs • Work with a wide range of media and use graphic design software • Think creatively and develop new design concepts, graphics and layouts • Prepare rough drafts and present your ideas and seek approval full approval • Suggest to the team on strategies to reach a particular audience

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Take the design “brief” to record requirements and company needs • Work with a wide range of media and use graphic design software • Think creatively and develop new design concepts, graphics and layouts • Prepare rough drafts and present your ideas and seek approval full approval • Suggest to the team on strategies to reach a particular audience

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management