• Reports to the Operations Manager • Keeping good relations with existing customers that use our trade finance service and try to find new trade finance customers. • Handle Import and Export Documents. • Check all Import and Export Documents such as Letter of Credit, Shipping Guarantees and Import/Export Bills. • Monitor Bills Due and Ensure bills promptly settled. • Perform checking of all documentary credit documents. • Prepare weekly report of activities and promotion of trade finance services. • Prepare monthly report of balancing outstanding of LC and BG. • Assist with branch to meet trade clients upon their requested. • Ensures inward and outward remittances, Foreign Exchange as well as other trade finance transactions, are processed accurately and in a timely fashion • Acts as system approver for all Outgoing Telegraphic Transfer transactions and other SWIFT financial messages (MTs) • Ensures required funding, if any, is promptly sourced and correspondent account is always adequately funded. • Ensures timely response to inquiries from Correspondent Banks regarding SWIFT transactions/messages • Strives to improve overall workflow and coordinates with the Front Office and possibly customers for handling exceptions • In charge for the training and development of the staff in the department • Monitors RMA (Relationship Management Application) • Confirms foreign exchange deal with our corporate banks • Handles other tasks that may be assigned by the Operations Manager or CEO from time to time

Job description: • Assist Head of Internal Audit to prepare annual audit plan • Well manage internal audit officer to perform internal audit work based on annual audit plan • Perform operational and financial audits, verify the compliance of policies and procedures of the Bank operations and prepare working papers in accordance with internal standards • Performing risk assessment analytic and discuss those risks with management in order to determine internal audit scope • Developing the audit program according to risk assessment and follow understanding from auditee control cycle • Provide coaching, training and developing audit staff to upgrade their knowledge • Review audit working paper and audit findings before sending to Management review • Prepare draft monthly, quarterly and annually audit report for Head of Internal Audit/Internal Audit Manager review • Follow up audit report issue by Internal Audit Department to make sure all finding and recommendation and management responses are taken action to be rectified by auditee • Building and maintaining the good relationship with the Bank’s colleague and comply with the Bank’s internal policies and internal audit code of ethic. • Other assigned tasks

Key Responsibilities: • Prepares Remittance Report, Outward and Inward • Acts as system Creator for all Outgoing T/T transactions and other SWIFT financial messages (MTs) • In-charge of getting Remittance Application Forms from Compliance Department • Records and counts the receiving T/T forms • Pass the T/T forms from Branches and Outlets to Accounting Department for posting • Prepares daily sent forms for Compliance checking • Prepares daily sent forms for Audit checking • Prepares cover Overseas Funds transaction • Go to NBC and other banks to do Cover Overseas Funds • Prepares Foreign Exchange transactions Reports • Prepares NBC Report, ITRS payment and receipts • Guides new staffs and supports in their training • Handles other tasks that maybe assigned by Senior T/T Officer, Senior Operation Manager and CEO

• Check and monitor number of overdue clients of head office and braches. • Follow up update solution information of head office and branches. • To ensure that all loan overdue measures are based on correctly held data. • Check and discuss with head office and branches to analyze, take action and solve overdue loan. • Provide and joint solution with head office and branches. • Maintain document and file for legal action • Prepare legal document for court • To attend court and present best evidence as the appropriate invitation, reminder, variation orders to Court. • Prepare plan to visit directly all branches. • Report immediately to Credit Department Manager for any suspicious case after checking or analyzing. • Daily, Weekly and Monthly report to Credit Department Manager.

Job Responsibilities: • Activate or stop card & reset pin • Monitor on all ATM transactions including ATM Cash view, ATM transaction Log & Transaction Log Success. • Receive email or call from customers, outlet and Branches for further enquiries. • Verify Cash Advance transaction for approval on Visa, Master and CUP. • Monitor daily screen Visa and Master • To access Tifa System to reset the lock users, check balance requested by customers and merchants • To download the CUP report and then past the figure to CUP sale report separated by Outlets & Branches • To download the GL of UPI payment for customer payment and then increase amount in Casis system.

Key Responsibilities: • Check and monitor number of overdue clients of head office and braches. • Follow up update solution information of head office and branches. • To ensure that all loan overdue measures are based on correctly held data. • Check and discuss with head office and branches to analyze, take action and solve overdue loan. • Provide and joint solution with head office and branches. • Maintain document and file for legal action • Prepare legal document for court • To attend court and present best evidence as the appropriate invitation, reminder, variation orders to Court. • Prepare plan to visit directly all branches. • Report immediately to Credit Department Manager for any suspicious case after checking or analyzing. • Daily, Weekly and Monthly report to Credit Department Manager.

Key Responsibilities: • A high standard of knowledge given when advising customers on all lending and non-lending products and services • Successful completion of required online training modules and knowledge and understanding of all other BOQ’s policies and procedures • Attendance and successful completion of blue level lending • Need to meet or exceed their targets in the following areas: Loan approvals, St Andrews loan protection insurance, general insurance through Vero, transaction/savings accounts and credit cards. • Evaluating and interpreting clients’ financial condition and characteristics as to ensure borrower’s repayment capacity • Collecting and reporting clients’ detail information • Verifying and analyzing documents provided by clients • Site-visiting properties (Collaterals) and business places of the clients • Understand operating manuals and guidelines relating to loan disbursement • Promotes customers to realize and understand products-service of CAB BANK which is a convenient financial source especially customers wanting to borrow loans come to take loan from CAB BANK. • Door to door promotion strategy to people in operation area of CAB BANK. • Analyze and maintain market, find out in each month how many customers pay off loan at maturity, how many customers renew loans, how many customers stop taking loans, and find out reasons why they do not pursue loans. • Other tasks assigned by manager.

Key Responsibilities: • A high standard of knowledge given when advising customers on all lending and non-lending products and services • Successful completion of required online training modules and knowledge and understanding of all other BOQ’s policies and procedures • Attendance and successful completion of blue level lending • Need to meet or exceed their targets in the following areas: Loan approvals, St Andrews loan protection insurance, general insurance through Vero, transaction/savings accounts and credit cards. • Evaluating and interpreting clients’ financial condition and characteristics as to ensure borrower’s repayment capacity • Collecting and reporting clients’ detail information • Verifying and analyzing documents provided by clients • Site-visiting properties (Collaterals) and business places of the clients • Understand operating manuals and guidelines relating to loan disbursement • Promotes customers to realize and understand products-service of CAB BANK which is a convenient financial source especially customers wanting to borrow loans come to take loan from CAB BANK. • Door to door promotion strategy to people in operation area of CAB BANK. • Analyze and maintain market, find out in each month how many customers pay off loan at maturity, how many customers renew loans, how many customers stop taking loans, and find out reasons why they do not pursue loans. • Other tasks assigned by manager.

Key Responsibilities: • A high standard of knowledge given when advising customers on all lending and non-lending products and services • Successful completion of required online training modules and knowledge and understanding of all other BOQ’s policies and procedures • Attendance and successful completion of blue level lending • Need to meet or exceed their targets in the following areas: Loan approvals, St Andrews loan protection insurance, general insurance through Vero, transaction/savings accounts and credit cards. • Evaluating and interpreting clients’ financial condition and characteristics as to ensure borrower’s repayment capacity • Collecting and reporting clients’ detail information • Verifying and analyzing documents provided by clients • Site-visiting properties (Collaterals) and business places of the clients • Understand operating manuals and guidelines relating to loan disbursement • Promotes customers to realize and understand products-service of CAB BANK which is a convenient financial source especially customers wanting to borrow loans come to take loan from CAB BANK. • Door to door promotion strategy to people in operation area of CAB BANK. • Analyze and maintain market, find out in each month how many customers pay off loan at maturity, how many customers renew loans, how many customers stop taking loans, and find out reasons why they do not pursue loans. • Other tasks assigned by manager.

Key Responsibilities: • A high standard of knowledge given when advising customers on all lending and non-lending products and services • Successful completion of required online training modules and knowledge and understanding of all other BOQ’s policies and procedures • Attendance and successful completion of blue level lending • Need to meet or exceed their targets in the following areas: Loan approvals, St Andrews loan protection insurance, general insurance through Vero, transaction/savings accounts and credit cards. • Evaluating and interpreting clients’ financial condition and characteristics as to ensure borrower’s repayment capacity • Collecting and reporting clients’ detail information • Verifying and analyzing documents provided by clients • Site-visiting properties (Collaterals) and business places of the clients • Understand operating manuals and guidelines relating to loan disbursement • Promotes customers to realize and understand products-service of CAB BANK which is a convenient financial source especially customers wanting to borrow loans come to take loan from CAB BANK. • Door to door promotion strategy to people in operation area of CAB BANK. • Analyze and maintain market, find out in each month how many customers pay off loan at maturity, how many customers renew loans, how many customers stop taking loans, and find out reasons why they do not pursue loans. • Other tasks assigned by manager.

Key Responsibilities: • To approved and monitor applications processing data capture for Debit and Credit Card for VISA and UPI. • To check and control card embossing file generated before authorized to emboss the card by compared with report. • To reviewed cardholder maintenance such as suspended/revoked card, Regenerate Cards or PIN, Added/removed account to card, Close Card in case Customer request or dormant Account…etc. being done properly and correctly base on Department’s guidelines, procedures and policy. • CUP reconciliation with settlement bank • Manual Posting Expense/Income for Visa , Cup (issuing, acquiring) • Visa/CUP Onus and Off us transaction posting • Prepare Monthly report for management meeting • Report number of new and reissue Cards to audit department and prepare NB’s C report monthly • Profit lost of ATM acquiring & card issuing • Report Cash loading to ATM and return • Visa Quarterly and IBS Report • To manage stock of cards and propose cards order purchasing. • To review and manage collection • To manage and control dispute of Visa/Master and CUP for both Issuing & Acquiring. • To review and propose annual fee charge/fee waiver to get management approval or endorsement. • Trouble shooting on cardholder/ Branches inquiries and resolve complaints • CBC inquiry and upload report • To monitor /control Monthly cardholders’ statement for payment. • Provide training to branches and or other related department if needs. • Any other task assigned by management

Key Responsibilities: • Analyze all revenue sources from Branches, Outlets and Head Office • Budget and actual analysis of revenues • Bank reconciliation • GLs Reconciliation with Business Division • Fixed asset management • Perform month-end closing accounting tasks • Other tasks required by management

Job Description 1. Responsible for loan operations management and the supervision of the loan operations officers and staff 2. Manage and supervise the daily activities and processes of the Loan Operations Department including loan processing, appraisal, evaluation, documentation, releasing, loan monitoring, administration, data entry, preparation and maintenance of loan records and reports, collection, recovery, remediation, pre-closing/closing and customer service to the bank’s loan clients. 3. Prepare and present loan operations reports for Senior Management and Credit Committee 4. Ensure the protection of the bank’s interests in matters of adequate documentation, adherence to bank policy and the various laws and regulations applicable to the bank’s loan operations. 5. Comply with all laws and regulations and interprets new and pending laws and regulations that affect the bank’s loan practices and products. 6. Work to continually enhance and streamline the bank’s loan processes. 7. Other duties as assigned.

• Merchant set up • Provide merchant training • Service and solving customer complaint • Process merchant clearing and settlement • Pos maintenance • Service cardholder, billing and payment • Daily and monthly report to managements

• To approved and monitor applications processing data capture for Debit and Credit Card for VISA and UPI. • To check and control card embossing file generated before authorized to emboss the card by compared with report. • To reviewed cardholder maintenance such as suspended/revoked card, Regenerate Cards or PIN, Added/removed account to card, Close Card in case Customer request or dormant Account…etc. being done properly and correctly base on Department’s guidelines, procedures and policy. • CUP reconciliation with settlement bank • Manual Posting Expense/Income for Visa , Cup (issuing, acquiring) • Visa/CUP Onus and Off us transaction posting • Prepare Monthly report for management meeting • Report number of new and reissue Cards to audit department and prepare NB’s C report monthly • Profit lost of ATM acquiring & card issuing • Report Cash loading to ATM and return • Visa Quarterly and IBS Report • To manage stock of cards and propose cards order purchasing. • To review and manage collection • To manage and control dispute of Visa/Master and CUP for both Issuing & Acquiring. • To review and propose annual fee charge/fee waiver to get management approval or endorsement. • Trouble shooting on cardholder/ Branches inquiries and resolve complaints • CBC inquiry and upload report • To monitor /control Monthly cardholders’ statement for payment. • Provide training to branches and or other related department if needs. • Any other task assigned by management