- Active recommendation by HCPs of Nestlé's Infant Nutrition Products and services where and when appropriate and when exclusive breastfeeding is not possible; - Be the recognized Trusted Infant Nutrition Solution Provider and Partner by and with HCPs; - Develop long-term mutually beneficial professional relationships with HCPs and relevant medical decision makers; - Optimum territory coverage and management including prospection and insights gathering and sharing (i.e. competitive intelligence), through relevant tools/systems like the call record (Paper base); - To ensure quality service to HCPs through proper monitoring of product availability, visibility, freshness and pricing within the territory via Networking with Distributors; - Creation, implementation and Execution of agreed territory action plan within the allocated budget; - Adhere to WHO code, Nestle Instruction and Local legislation and summarize monthly code violation report to submit to Nutrition & Medical Services in Cambodia

- Take care of both existing customers and new customers and open a new account distribution. - Ensure proper tools such as catalog, price list product ranges are available and regularly maintained - Expect to sell products and get new customers everywhere. - handle and problem solving of customers complaint - Ability to meet sales commitment and present product to customers - To monitor your promotional activities, competitively review new products for management. - Prepare a weekly report on sales. - Market Review and Customization Requirements report to management for analysis - Develop plan sale - Expect to send a monthly sales report on sales / collection / new initiatives / new customers to achieve successful sales accurately and timely, including marketing activities and competitors' activities. Specials are also encouraged as timely action can be taken to address any issue.

Cleaners are required to undertake the following duties as directed by the Site Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures. • Emptying waste bins or similar receptacles, transporting waste material to designated collection points • Sweeping floors with brushes or dust control mops • Mopping floors with wet or damp mops • Using electronically powered scrubbing / polishing / vacuuming machines to scrub, polish, spray and clean floors (after receiving proper instruction and training) • Dusting, damp wiping, washing or polishing the furniture, ledges, window sills and external surfaces of cupboards, radiators, shelves and fitments • Replenishing consumable items (soap, toilet rolls, paper towels) if required • Cleaning toilets, urinals, hand basins and sinks • Using chemical agents as directed by the Caretaker in the discharge of cleaning operation or maintenance procedures (after receiving proper instruction and training) • Undertake wall washing or inside window pane cleaning to a height no greater than body height plus an arm’s extension from floor level, during periodic cleaning maintenance programmes

Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all time. Duties: • Provide the perfect service experience for every Guest • Smile and greet the guest before they greet you • Ensure the Guest feels important and welcome in the restaurant • Present menu, answer questions and make suggestions regarding food and beverage • Must know all food liquor, beer, wine and retail offered • Take beverage and food orders • Deliver beverages and food in a timely manner. • Apply positive suggestive sales approach to guide Guests • Check-in with guests to ensure that everything is going well. • Share feedback on food and drink quality • Pre-bus tables; maintain table cleanliness, bus tables • Refill beverages throughout the meal. • Looks for ways to avoid waste and limit costs • Assist in keeping the restaurant clean and safe • Deliver guest’s bill and thank them for dining at the restaurant • Give comments card to guest for their feed back • Engage with the guest. Invite them to like and follow our social media accounts Share feedback on food and drink quality • Must follow all cash handling policies and procedures • Report to property on time and in proper uniform • Work with other servers and be a team player. Other: • Relieve cashier when necessary • Run the beverage & food when necessary • Work in different station when needed • Work at the other Hops branch when needed

JOB SUMMARY In this position will take an important role in creating the best Brown coffee experience by producing the best drinks and provide the excellent customer service to our customers and also perform the tasks following the BROWN Core Value. This role is also to ensure hygiene and sanitation within and surrounding of the store for its comfort and tidiness. KEY RESPONSIBILITIES Produce the best & high quality drinks and best customer services following the standard formula and procedure Understand clearly on products knowledge and other relevant technical skills such as Barista Skills, Counter Work Flow, Daily Cash Handling, POS System and so forth Take a customer order correctly and perform in fast response in any situation Be in charge of own service zone and ensure hygiene in store Operate all related equipment, machine correctly following the safety & security guideline Enhance Brown’s Culture, Core Value and Mission through your work performance Other tasks assigned by your direct manager

- ដឺកជញ្ជូនបុគ្គលិក​ និងទំនិញទៅតាមគោលដៅដែលបានកំណត់ដោយប្រកបដោយសុវត្ថភាព - គោរពច្បាប់ចរាចរណ៏ និង​ផ្លាកសញ្ញាច្បាប់ចរាចរណ៏អោយបាន​១០០% - បើកបរប្រកបដោយការប្រុងប្រយ័ត្ន​ និងការយោគយល់ - ត្រួតពិនិត្យ កត់ត្រា និង​តាមដាន​​​ ការជួសជុលថែទាំ​ ការប្រើប្រាស់ប្រេង​ - បំពេញការងារផ្សេងទៀតដែលប្រធានបានដាក់ជូន

• ថែរក្សាទំនិញឲ្យមានគុណភាពល្អ មិនមានការខូចខាតបែកបាក់ ឬបាត់បង់នឹងប្រកបដោយអនាម័យខ្ពស់នៅក្នុងការដឹកជញ្ជូន • ធានាថាការដឹកជញ្ជូនទំនិញទាន់ពេលវេលាកំណត់និងប្រកបដោយប្រសិទ្ធភាពល្អ • ធ្វើការសហការជាមួយអ្នកពាក់ព័ន្ធសំខាន់ៗដូចជាក្រុមឃ្លាំង និងក្រុមការងារហាងជាដើម • ផ្ទៀងផ្ទាត់ទំនិញដែលបានដឹកជញ្ជូន និងទទួលយក ឱ្យបានត្រឹមត្រូវ • ភារកិច្ចផ្សេងៗទៀតដែលត្រូវបានចាត់ចែងដោយអ្នកគ្រប់គ្រង

1. Source and negotiate with suppliers on product range, pricing, terms and conditions, advertisement and promotional activities. 2. Identify and qualify potential new suppliers/vendors and make good rapport with them in order to get the best price and service. 3. Negotiate of quotation and payment term with suppliers. 4. Implementing and administer purchasing standards and procedures that meet all applicable legal requirements, policies and procedures to improve cost efficiency, accuracy and ensure supply continuity to meet schedule requirement. 5. Prepare and generate purchase order (PO), forwarding orders to suppliers and follow up to ensure on-time delivery of goods. 6. Track orders, verifies invoice of items by comparing items received to items ordered, resolve shipments in error with suppliers. 7. Ensure purchased goods are conform to required specifications/requirements. 8. To maintain a proper record of purchases for all documents so as to enable easy access for future reference and proper storage: items bought, costs, deliveries, product performance, inventories, quotations, suppliers’ info. 9. Perform any other duties assigned by the superior.

Have a complete understanding about pricing, products and competitive environment. - Demonstrates the ability to carry out a business conversation with owners and decision makers. - Find & Make a strong relation with new customers and deliver awareness to them. - Providing specification for customers to compare with competitor products. - Ensuring the payment is collected within credit term and as invoiced. - Creating new strategies and ensuring the increase in customers and sales volume every month - Develops monthly sales goals with Sales Manager with detail of sales activities - Gathering feedback and making a weekly or monthly report and inform the issue daily to Marketing Manager. - Communicate with teamwork in order to find out a solution. - Adheres to all company policies and procedures.

- ត្រូវសហការជាមួយនឹងក្រុមការងាររៀបចំហាងឲ្យរួចរាល់​ នៅមុនពេលនិងក្រោយពេលបើកហាង - ត្រូវរៀបចំកន្លែងអង្គុយនិងបរិស្ថានក្នុងហាងឲ្យមានរបៀបរៀបរយប្រកបដោយអនាម័យខ្ពស់នៅមុនពេលបើកហាងនិងមុខពេលដល់ម៉ោងបិទហាង - រំលឹកគោលការណ៍ការងារជារៀងរាល់ថ្ងៃដើម្បីប្រកាន់ភ្ជាប់ឲ្យបានជានិច្ចនូវការអភិវឌ្ឍន៍គុណភាពការងារផលិតផលនិងសេវាកម្មផ្តល់ឲ្យអតិថិជនគ្រប់រូប - ចូលរួមក្នុងវគ្គហ្វឹកហ្វឺនក្នុងហាងដើម្បីពង្រឹងបន្ថែមនូវសមត្ថភាពការងារឲ្យកាន់តែមានប្រសិទ្ធិភាព - ត្រូវយល់ដឹងពីតម្រូវការប្រចាំថ្ងៃរបស់ហាង - មានសមត្ថភាពក្នុងការលើកឡើងនូវគំនិតល្អៗដើម្បីអភិវឌ្ឍន៍ក្នុងហាង

• Responsible to ensure the organization has optimal levels of stock by monitor the reorder points and initiates action to replenish stock and to avoid overstocks items. • Receive the request (mark and check date in and expire of product, by using FIFO method) and confirm receiving to airlines. • Perform regularly check physical count of inventory, reconciles actual stock count to Computer-generated reports and ability to resolve any discrepancies. • Provide and submit inventory reports to senior management. • Receive order from site, place order to store keeper • Ensure orders are timely processed and delivered to site/clients • Prepare monthly Inventory report detailing inventory optimal stock level, Inventory volume, action plans, discrepancies, etc for submission to Superior & Management • Assist to do daily beverage report. • Fulfill any other duties as and when assigned by the superior/Management

1. Managing and development of Products & Marketing Dept. 2. Monthly plan order & stock Analysis, costing Analysis before processing order. 3. Responsible to manage purchasing function (materials sourcing, pricing, planning, purchasing, expediting, cost reduction, inventory control and supplier management) to meet company’s business goals and objectives to achieve optimal efficiency and effectiveness. 4. Implementing and administer purchasing standards and procedures that meet all applicable legal requirements, policies and procedures to improve cost efficiency, accuracy and ensure supply continuity to meet schedule requirement. 5. Review and approval PO in system, Source and negotiate with suppliers on product range, pricing, terms and conditions. 6. Monitor the performance of supplier to ensure purchased goods are confirming to required specifications/requirements. 7. To controlling a proper record of purchases for all documents so as to enable easy access for future reference and proper storage: items bought, costs, deliveries, product performance, inventories, quotations, and suppliers’ info. 8. To review of weekly & Analysis on product meeting report, weekly update cash flow report. 9. To research & sourcing on new projects items, Perform ad-hoc duties from time to time. 10. To evaluate performance of activities conducted to ensure efficient inventory planning with allocated. 11. To monitor and ensure company’s target on profit margin is met. 12. Pricing and monitoring all products, controlling of strategic planning and execution developing marketing/ promotion plan, pre/post launch. 13. Managing the entire product strategic planning to tactical activities. 14. Assist with the development of the annual marketing plan and for controlling advertising, promotion and sales aids in accordance with the annual marketing plan. 15. Any other duty assign by Operation Director.

● Assist Marcom Manager in the development of overall brands strategic plans and goals by providing administrative support; ● Support development and management of timelines, reports and research materials; ● Provide professional support to Marcom Manager with social media, digital and creative project management as well as audience and trend research; ● May draft and edit various communication vehicles such as news releases, feature stories, pitch angles, newsletters, public service announcements, letters, memos, strategic plans, crisis communication plans, account summaries, and brochures, etc; ● Assist in the planning and organizing of client special events; ● Participate in brainstorming and strategic planning sessions; ● Represent brands in various professional societies or other associations deemed appropriate by supervisor; ● Answer routine inquiries from the media, clients and the general public, which requires knowledge of operations, activities, policies, and procedures, and other client-related activities. Directs callers to appropriate individuals as needed. Transmits sensitive and confidential information to appropriate employees and clients; ● Perform related routine clerical duties, such as photocopying, collating, and distributing materials, ordering supplies, retrieving and distributing mail, filing, etc; ● Assist with monitoring media placements and maintain tracking and reporting documents to measure account performance against KPIs; ● Other tasks as assigned by Manager.

- Assist store officer to control the product. - Daily update stock in and stock out - Prepare monthly and weekly stock report - Handle loading inventory in the warehouse. - Organize and maintain record of the warehouse. - Update warehouse information report to manager. - Other duties as assigned

• Provide the information enquiries about products or services by interacting with the customers. • Provide prompt and friendly service to customers with a warm greeting and a sincere THANK YOU. • To interact with the customers through various ways, in person, by telephone, e-mail or regular mail, or fax and nowadays or even over the Internet. • Train and coach for new customer service • Issue Invoices on time and no mistake in job that has been assigned • Making and receiving call, no complaint from other Team , customers. • Alert for selling unusual price & Promotion to client and filling document for ref • Completes other tasks as assigned by management.