• Be responsible for representing the company all brands; • Develop and implement programs for enhancing sales performance; • Develop and maintain relationships with new or existing customers via meetings, telephone calls and emails; • Visit customers or arrange meetings to discuss/present about our products; • Identify corporate customer needs and develop specific proposals for them; • Prepare sales contracts; • Maintain accurate/updated customer profiles, pipelines, sales leads & sales activities (e.g. sales visit plans, sale visit report, quotation, etc.); • Negotiate the terms of agreement with every corporate customer to close sales deals; • Be responsible for managing cost calculations and provide customers with best competitive quotations; • Coordinate with operations team to accomplish the work required to close sales; • Gather competitors and customer data through field sales activities in order to create awareness of local market trends and competitor’s activities; • Achieve monthly sales target; • Prepare report for COO; • Other tasks as assigned by COO.

Main Duties and Responsibilities: • Coordinate, lead and monitor all procedures for food safety, general hygiene and service quality of Phnom Penh and Siem Reap facility. • Responsible for regular communication to GM and periodic reporting to Gate Gourmet Regional Quality Manager (RQM) as per separate instruction given by the RQM. • Reporting of possible threats (food poisoning) to GM. • Ownership and analysis of all relevant QA Key Performance Indicator’s and drive improvements across the business. • Provide monthly audit report of unit to General Manager • Be an Advisory service for QA and hygiene questions (Advise, promote and instruct relevant personnel at units of practical implementation of Gate Gourmet Global Food Safety & Quality standards, policies and procedure, including monitoring routines) • Coordinate/perform training activities in units to ensure compliance with Gate Gourmet Standards (i.e. in food safety, general hygiene and service quality); Maintain up-to-date hygiene guidelines and procedures and provide training to staff. • Manage all QA communication, testing activities (external lab & in-house lab) and record keeping systems (for example: contact to local Health authorities and Micro lab, coordinate food sampling and dispatch as well as result and feedback to lab) • Regular Hygiene inspection of unit according to Gate Gourmet’s Audit Procedures. • Coordinate outsourced services such as all pest control measures and general cleaning questions (outside cleaners, internal) • Responsible for QA department budget • Audit external suppliers if necessary • Leading customer complaint investigations and implementing new processes if required • Participate in Safety Committee and a certified First Aider • Engage with all colleagues to drive improvements across the business (lead by example) • Implement hygiene improvement projects; Participate in ad-hoc special projects as assigned by the General Manager

•Setup new store network and software (internet, point of sale, cctv camera, printer…) based on infrastructure provided by head of IT; •Install and configure POS system for stores; •Manage and maintain POS system; •Collect and analyze reports of POS system; •Support users (both office and stores) by installing needed software, check on the problem that users request to help and find solution to fix •Troubleshoot computer maintenance: hardware and software; •Provide IT support for HO, T&C, TAK and Lotteria stores; •Other tasks as assigned by Manager.