• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers • To step in to answer customer questions and issues when required • Find new customers • Follow up and monitor the sale activities of Sub-Distributors • Implement strategies set by the company • Provide sale and marketing strategies sub distributors • Provide training, sale solutions, and strategies to salesmen • Survey the market situation and offer solution and strategies options • Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities • other tasks by manager

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Define and recommend strategic for the service and the product to enhance the market growth and revenue • Assist in the development of the annual sales and marketing plan • Communicate the value proposition of Face line services and products to the sales team and develop the sales tools that support the selling process of your products • Maintaining and developing relationships with existing customers in person and via telephone calls and emails; • Maintain records of customers who do not make a purchase and follow up as needed. • Cold calling to arrange meetings with potential customers to prospect for new business; • Gathering market and customer information and to understand competitor’s price and products. • Making accurate, rapid cost calculations and providing customers with quotations; • Coordinates proper property resources to ensure efficient and stable sales results • Sales & Marketing database – updating where necessary to allow effective promotions • Prepare and design the specification for new service and products • Conduct Research and provide support to supervisor to identify the market needs • Survey regularly on competitors’ activities and collect all necessary information and materials • Prepare daily, weekly and monthly research and products report

• To improve sales performance for ensuring the efficient and profitable operation of the Department Maintain and build up relations with enterprise customers • To step in to answer customer questions and issues when required • Find new customers • Follow up and monitor the sale activities of Sub-Distributors • Implement strategies set by the company • Provide sale and marketing strategies sub distributors • Provide training, sale solutions, and strategies to salesmen • Survey the market situation and offer solution and strategies options • Prepare weekly and monthly report related to sub distributor activitiesParticipate in sales promotion activities • other tasks by manager

- Find new customer to conduct sales of IT equipment and CCTV - Coordinate on IT equipment installation, Sale and delivery product to customer - Regular update daily, weekly, and monthly report to manager - Keep confident company’s information and data to avoid outside leakage - To be honest with member and team work - Responsible others task as assigned by Supervisor/Manager.

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Assuring the electrical system is in good working order and all electrical appliances are in good working order, includes call lights, emergency power, door signals, fire alarms and exit lights and water systems. • Prepare and study technical drawing and specification of electrical system and topographical maps to ensure that installation and operation conform to standard • Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects and products. • Operate monitor and administer to discuss existing or potential engineering project and products • Assist trouble shooting electrical system of DC and AC system such as generator, UPS, Rectifier, and inverter systems.

Support related Dept. for system and customer issue Support and consult customer for issue and or requirement Receive request and support accordingly all kind of available services Follow up ticket case until closed Monitoring network system and operating network system Maintenance access network system frequently as schedule Backup system configuration frequently as schedule Update network system documentation when anything changed or updated Keep network system get updated Troubleshooting network system problem Update information and technology from partners and vendors for applying in network system

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader