• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Provide high quality, expert and professional service in the delivery of salon treatments according to established protocols and procedures. • Perform professional cuts, styles, conditioning treatments hair and scalp treatments • Responsible for shampooing and conditioning the clients’ hair and scalp and for recommending/utilizing the appropriate products for each service given. • Educate and provide guests with recommendations on salon services and retail products/merchandise for sale as well as other services available in FaceLine • Responsible for completing proper opening/closing procedures for the Salon. • Prepare and maintain clean and neat workstations at all times and ensure that all salon equipment such as brushes, combs, implements and supplies are properly sanitized after every guest use to maintain hygiene standards. • Other tasks assigned by Management

• Manage branding of ANANA to its best value and high visibility • Manage product marketing to gain awareness and get the message across to external and internal clients • Identify market size, competitors, demands, segmentation and concise business positioning • Develop go-to the-market strategies to address new market as well as retaining existing market base. • Analyze and manage profitability by product • Develop products to targeted market • Perform other tasks assigned by the management

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

SunCity Apartment is located in the heart of Phnom Penh capital. The first modern service-apartment building in the city It is was established on January 1st, 2012. SunCity is set in an ideal location for anyone looking for a modern and dynamic lifestyle. We are within 10 minutes walking distance to restaurants, spas, convenient stores and medical clinics. SunCity Apartment comprises of 35 luxurious and spacious units with modern interiors and full personal service designed to make your busy life easier. We are currently looking for qualified candidate to fulfill the position of Customer Service Officer. JOB RESPONSIBILITIES: • Receptionist (Greet and welcome customer). • Handle customer Incoming and outgoing call. • Assist customer to elevator and any other queries related to unit and space. • Support in room and office inquiry (call, walk-in & email) • Handle customer complain and relay to corresponding staff to remedy the complain • Issue invoice and collecting payment (Cashier) • Control and monitor office supplies, cleaning and laundry stock • Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary) • Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement • Update staff attendance, work leave, missing scan & Overtime attendance (day/night) • Clerical tasks (filing, encoding, updating staff and customer data base) • Any other assigned tasks by Manager

- Run support any work concern with IT & Network system - Maintenance computer, printer repair any trouble happen - Other task assign by Senior IT

o Define and recommend strategic for the service and the product to enhance the market growth and revenue o Assist in the development of the annual sales and marketing plan o Communicate the value proposition of Face line services and products to the sales team and develop the sales tools that support the selling process of your products o Maintaining and developing relationships with existing customers in person and via telephone calls and emails; o Maintain records of customers who do not make a purchase and follow up as needed. o Cold calling to arrange meetings with potential customers to prospect for new business; o Gathering market and customer information and to understand competitor’s price and products. o Making accurate, rapid cost calculations and providing customers with quotations; o Coordinates proper property resources to ensure efficient and stable sales results o Sales & Marketing database – updating where necessary to allow effective promotions o Prepare and design the specification for new service and products o Conduct Research and provide support to supervisor to identify the market needs o Survey regularly on competitors activities and collect all necessary information and materials o Prepare daily, weekly and monthly research and products report

The Duties and Responsibilities • System analyze and Design • Develop solution for our clients • Develop application /feature that users care about • Be able to write code in any languages (Python, HTML, Java Script, C#, SQL…) • Be responsible of what you develop • Working on Framework or existing applications • Bring real value to produc

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

Job Responsibility Handle Facebook boosting -Facebook problem solving -Expert knowledge in how Facebook works. -Follow up timeline from AE -Research and develop new strategy for boosting effective (Low cost, more lead) -Managing multiple cases at one time. -Make sure the campaign is not over budget

• Meet Sales target as assigned by the manager • Greet and approach customers arriving at AnAnA’s showroom • Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible • Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price. • Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product • Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers • Ensure proper display and arrangement of products in assigned showroom area • Count, refill, clean & cover products in showroom • Ability of explaining warranty policy • Teamwork—how well getting along with other peers • Ability in dealing with customer complaints

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum… • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Daily cash collection from customer & receipt for cash or cheque collection from customers • Maintain correct cash balances at cash registers

• Take the design “brief” to record requirements and company needs • Work with a wide range of media and use graphic design software • Think creatively and develop new design concepts, graphics and layouts • Prepare rough drafts and present your ideas and seek approval full approval • Suggest to the team on strategies to reach a particular audience

• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls • Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum… • Ensure the meeting rooms are managed and served well for requested employees • Assist in drafting and typing documents requested by Line Manager • Promptly update staff contact list • Provide logistic assistance to CEO when requested • Monitor and maintain cleanliness, sanitation and organization of assign work areas • Do other tasks as require by the company

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice • Daily file commercial invoices attached with invoices from warehouse system and group by customer name • Daily arrange invoice due term for collector to collect payment • Prepare authorized letter for collectors for some customer s which needed • Receive phone to support collector about payment problem (Issue the wrong name of cheque and other) • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month