• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as require by the supervisor
• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints
- Liaise directly with guests to ensure their well-being, comfort, satisfaction and that perfection of service is attained.
- Greet all guests and all patrons in a warm and welcoming
- At all times, conduct himself in a manner reflects the competence and professionalism of the manager
- Be able to control and manage inventory via site minder and E-commerce.
- Be responsible for all Front Office Operation. For example: Train, supervise and support front desk staff, including bellboy.
- Handle complaints and specific customers’ requests.
- Keep the hotel standard of service toward guest at all times.
- Ensure good communication and cooperation between Front Office department and other departments.
• Responsible for finding new customers and opportunities by divisions
• Meet customers to understand their requirements
• Support sales team on proposal and solutions to customer
• General Bill of Material (BoM) for quotations/proposals
• Establish and maintain strong relationship with key partners/vendors
• Support sales team in bidding process
• Demonstrate product solutions and update to customers
• Provide technical support to customers after sales is closed
• Do other tasks as required by the supervisor
PLAN-B (Cambodia) Co.,Ltd (
Information Technology )
Responsibilities
- Design and develop the Web Content Management System
- Draft business requirements to technical requirements and be quick to implement functions on the website
- Refactor and optimize existing code base
- Build rapid prototypes to test new ideas
- Work closely with tech and non-tech teams to roll-out new features/products
- Keep up-to-date with the latest web technologies
• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess hardware issues and recommend repairing solution and service pricing
• Repair hardware and/or similar devices at both AnAnA Service Center and outside
• Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement
• Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues
• Properly pack the repaired PC/other hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader
• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess software issues and recommend solution and service pricing
• Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside
• Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
• Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report to Software Supervisor
• Control the assigned inventories in the warehouse
• Ensure that all inventories are categorized properly stored in the warehouse for easy control
• Clean up all equipment and keep order in proper place
• Daily compare with recorded to find out the mismatching
• Prepare and send report go Manager
As a web developer you will be working with the team on Wordpress websites projects: understand customer requirements, proposition of improvements, technical analysis, conception, PSD integration, development and tests. Through your passion for IT technologies, you make the difference in the team.
• Associate Degree of Business Administration or hospitalization
• At least 1-year experience in reception and customer service
• Be computer literate especially in Microsoft Office
• Be friendly and smile attitude
• Good written and Spoken Khmer/English. Speak other Language is preferable
• Take the design “brief” to record requirements and company needs
• Work with a wide range of media and use graphic design software
• Think creatively and develop new design concepts, graphics and layouts
• Prepare rough drafts and present your ideas and seek approval full approval
• Suggest to the team on strategies to reach a particular audience
• Manage branding of ANANA to its best value and high visibility
• Manage product marketing to gain awareness and get the message across to external and internal clients
• Identify market size, competitors, demands, segmentation and concise business positioning
• Develop go-to the-market strategies to address new market as well as retaining existing market base.
• Analyze and manage profitability by product
• Develop products to targeted market
• Perform other tasks assigned by the management
• Meet Sales target as assigned by the manager
• Greet and approach customers arriving at AnAnA’s showroom
• Assist the customer with any enquiries and attempt to understand the customer's needs, price range and so on, as rapidly as possible
• Provides viewings and discussions of appropriate products: hardware and accessories within the showroom; in order to complete a sale, s/he may draw a customer's attention to key features of a product or perhaps re-negotiate a product's selling price.
• Involve in chasing potential sales leads, as well as contacting previous customers to check their satisfaction with their purchase or to inquire as to whether they are looking for a new product
• Escalate customer’s complaints/issues to Sales Showroom Supervisors in case s/he cannot deal with customers
• Ensure proper display and arrangement of products in assigned showroom area
• Count, refill, clean & cover products in showroom
• Ability of explaining warranty policy
• Teamwork—how well getting along with other peers
• Ability in dealing with customer complaints
• Manage branding of ANANA to its best value and high visibility
• Manage product marketing to gain awareness and get the message across to external and internal clients
• Identify market size, competitors, demands, segmentation and concise business positioning
• Develop go-to the-market strategies to address new market as well as retaining existing market base.
• Analyze and manage profitability by product
• Develop products to targeted market
• Perform other tasks assigned by the management
