• Prepare the Quotation, Expenses, BT, Sales closed, new connections, up/down grades, termination, vehicle booking & assignment, vehicle tracking system (GPS), BOM and other relate department’s documents;
• Prepare request for payment for the customer’s commission, cash advance & cash payback.
• Prepare overtime hour for drivers who are assigned to work on Public Holiday or weekend
• Assist Sale Admin Team Leader & other department in dealing with the existing customers
• Maintain all proper documents processed for the receipt of good and suppliers
• Prepare daily and weekly sales report and sales pipeline to the sales admin team leader and management
• Provide general administration support to Sale Admin Team Leader CEO as required.
• Do other tasks as required by Management and Team Leader
• Pre-sales & Post-sales technical support
• Attend meetings with sales to understand customer’s technical requirements
• Provide service demonstrations to customer
• Oversee customers during their testing process to ensure successful integration
• Investigate any technical issue
• Ensure to provide good service to customer
• Other task will assigned by managers
• Pre-sales & Post-sales technical support
• Attend meetings with sales to understand customer’s technical requirements
• Provide service demonstrations to customer
• Oversee customers during their testing process to ensure successful integration
• Investigate any technical issue
• Ensure to provide good service to customer
• Other task will assigned by managers
• Manage branding of all the companies within the group
• Maintain a strong PR and communications channel with the media. Organized activities, interviews and arrange for every opportunity for our brands in appear in media articles or interviews.
• Work with designers to come up with appropriate brochures, leaflets, to support the companies’ products and promotional activities
• Develop a social media plan with our social media staffs to promote our branding across major social medias in Cambodia to achieve better branding
• Plan and maintain an exhibition and events calendar for all companies with the events staff
• Manage product marketing to gain awareness and get the message across to external and internal clients
• Maintain and grow our barter deal partners to ensure minimum cost for advertisement
• Work with Finance to develop a marketing budget and ensure we keep within the budget for each calendar year.
• Develop go-to the-market strategies to address new market as well as retaining existing market base.
• Check all item confirm with Invoice or PO before pass to stock account bill
• Print Fixed Asset code to stick on equipment
• Confirm transfer, Returned, Invoice & adjust in in system
• Checked case new installation in workflow, Assign Technician and Customer Complaint History
• Received equipment hand over, returned, replacement form from TS to upload in AMIS Billing System
• Follow up equipment borrowing from staff.
• Complete Customer Activate Handover Form Work in Internal Group.
• Send items to province refer to stock account list
• Scan form to province for sign received and keep record as document
• Check Stock On-Hand and Plant to order Equipment & Accessory
• List equipment that got problem to Technical check and testing for write off
• Clean all equipment returned from customers and warehouse storage
• Other task from Managements
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
• Meet Sales target as assigned by the management
• Build up relationship with mainly Manufacturer or Industrial customers
• Lead generate: Daily prospecting, conduct cold-call and survey for potential customers
• Funnel Tracking: Close follow up with potential customers and update sales status
• Make proposal and negotiate with customers in order to close sales
• Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement
• Ensure timely response to customers
• Reporting is sales forecast and potential client
• Prepare sales report to the management
• Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.
• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly.
• Draft map drawing with clear numbers of pole for reference
• Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable.
• Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground.
• OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as:
- Complete new installation case on time, complete survey case as requested
- Work closely with NOC, TS, CS & Sales Team
- Responsible for all maintenance cases on time
• Check all item confirm with Invoice or PO before pass to stock account bill
• Print Fixed Asset code to stick on equipment
• Confirm transfer, Returned, Invoice & adjust in in system
• Checked case new installation in workflow, Assign Technician and Customer Complaint History
• Received equipment hand over, returned, replacement form from TS to upload in AMIS Billing System
• Follow up equipment borrowing from staff.
• Complete Customer Activate Handover Form Work in Internal Group.
• Send items to province refer to stock account list
• Scan form to province for sign received and keep record as document
• Check Stock On-Hand and Plant to order Equipment & Accessory
• List equipment that got problem to Technical check and testing for write off
• Clean all equipment returned from customers and warehouse storage
• Other task from Managements
• Meet Sales target as assigned by the management
• Build up relationship with mainly Manufacturer or Industrial customers
• Lead generate: Daily prospecting, conduct cold-call and survey for potential customers
• Funnel Tracking: Close follow up with potential customers and update sales status
• Make proposal and negotiate with customers in order to close sales
• Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement
• Ensure timely response to customers
• Reporting is sales forecast and potential client
• Prepare sales report to the management
• Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.
• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly.
• Draft map drawing with clear numbers of pole for reference
• Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable.
• Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground.
• OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as:
- Complete new installation case on time, complete survey case as requested
- Work closely with NOC, TS, CS & Sales Team
- Responsible for all maintenance cases on time
• Daily call follows up payment customer which due date
• Daily check invoice list received from delivery team and follow up lack invoice from team delivery
• Received phone call to support customers and sales about problem invoice issuing
• Send Receipt to customer which transfer by bank as E-mail when customer suggest
• Make all invoice that already paid as a book in each month
• Other task assign by Manager
• Conceptualize, Visuallize, Create and Execute graphic design work with respect to the branding guidelines.
• Receive, delegate and excecute creative requests from management
• Nurture and lead junior designers
• Think creatively and develop new design concepts, graphics and layouts
• Be able to participate in brainstorming sessions and contribute creative ideas
• Work as part of a team with marketers, designers and sales
• Lead design execution and deployment whenever applicable
• Translate from Chinese to Khmer and Khmer to Chinese
• Documentary
• Support Chinese customer on WeChat
• Go to province with team for translating
• Perform other duties as assigned
• Management Information System
• Help to training new staff on how to use the system and other program
• Set up and maintain the office computer equipment all departments
• Performing database backup and restoration
• Up to date of Anti-virus for all users as needed
• Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings
• Check and maintain all kind of electronic devices, like printers, computers, tablets, etc.
• Configure e-mail and prepare PC/Laptop for new staff
• Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System
• Other tasks assigned by the IT Network Administrator
