• Support related Dept. for system and customer issue
• Support and consult customer for issue and or requirement
• Receive request and support accordingly all kind of available services
• Follow up ticket case until closed
• Monitoring network system and operating network system
• Maintenance access network system frequently as schedule
• Backup system configuration frequently as schedule
• Update network system documentation when anything changed or updated
• Keep network system get updated
• Troubleshooting network system problem
• Update information and technology from partners and vendors for applying in network system
• Visit customers with sale team to consult and do project site survey
• Support sale team to provide solution to customers
• Network (LAN/WAN) designing and implementing
• Troubleshooting and performance customer’s network
• Ensure full company’s policy and department processes, procedures and best practices.
• Work with team and research to build the qualified & satisfied solution
• Build up skill bases for all relevant technologies.
• Other assignment assign by manager
• Translate from Chinese to Khmer and Khmer to Chinese
• Documentary
• Support Chinese customer on WeChat
• Go to province with team for translating
• Perform other duties as assigned
• Visit customers with sale team to consult and do project site survey
• Support sale team to provide solution to customers
• Network (LAN/WAN) designing and implementing
• Troubleshooting and performance customer’s network
• Ensure full company’s policy and department processes, procedures and best practices.
• Work with team and research to build the qualified & satisfied solution
• Build up skill bases for all relevant technologies.
• Other assignment assign by manager
• Visit customers with sales team to consult and do project site survey
• Support sale team to provide solution to customers
• Network (LAN/WAN) Designing and implementing
• Troubleshooting and performance customer’s network
• Ensure full company’s policy and department processes, procedures and best practices.
• Work with team and research to build the qualified & satisfied solution
• Build up skill bases for all relevant technologies
• Other assignment assign by manager
• Initiate and develop the design concept to match the requirements
• Create the design that is attractive and tells the message across with high visual impact to the intended audience
• Consistent and correct use of corporate logo, colors, identity and product images
• Design the pricelist, promotional material, layout and other materials
• Meet the project deadline
• Introduce company products and services to customers
• Handle customer’s complaints, queries and requests
• Key in data into billing system
• Process application for accounts
• Receive payment and keep record
• Maintain office stationery
• Other tasks as assigned by Manager
• Check all item confirm with Invoice or PO before pass to stock account bill
• Print Fixed Asset code to stick on equipment
• Confirm transfer, Returned, Invoice & adjust in in system
• Checked case new installation in workflow, Assign Technician and Customer Complaint History
• Received equipment hand over, returned, replacement form from TS to upload in AMIS Billing System
• Follow up equipment borrowing from staff.
• Complete Customer Activate Handover Form Work in Internal Group.
• Send items to province refer to stock account list
• Scan form to province for sign received and keep record as document
• Check Stock On-Hand and Plant to order Equipment & Accessory
• List equipment that got problem to Technical check and testing for write off
• Clean all equipment returned from customers and warehouse storage
• Other task from Managements
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Meet Sales target as assigned by the management
• Maintain and build up relationship with customers at the assigned area
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status.
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe and report on competitor’s products and activities
• Key in customer information and requirement in sales pipeline and report
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Prepare monthly payment of Contribution to NSSF
• Assist to Prepare documents in order to apply the Quota and Work Permits to Ministry of Labor
• Prepare staff declaration for confirmed staff and some positions that need insurance on starting date with Forte & NSSF
• Prepare claimed documents to NSSF and Forte when staff get accident
• Manage the MekongNet’s cars and drivers (Daily check GPS to make sure that drivers travel to assigned places)
• Assign cars and drivers for all departments when requested on AMIS
• Manage company’s stamp and check documents on S1 before stamping on documents
• Monitor and control the inventories of the companies and provincial branches supplies to ensure facilities and equipment are clean and good condition
• Prepare the report to Management for the assets serviceable & Non-Serviceable and recommend for repairing, replacement or disposal (write off) if that assets non-serviceable.
• Key in OT and Staff manual attendance every day
• Prepare monthly Health Expense Report of AnAnA Group by requesting the original invoice then prepare the request of expense to Management
• Other tasks assigned by Management
• Prepare monthly payment of Contribution to NSSF
• Assist to Prepare documents in order to apply the Quota and Work Permits to Ministry of Labor
• Prepare staff declaration for confirmed staff and some positions that need insurance on starting date with Forte & NSSF
• Prepare claimed documents to NSSF and Forte when staff get accident
• Manage the MekongNet’s cars and drivers (Daily check GPS to make sure that drivers travel to assigned places)
• Assign cars and drivers for all departments when requested on AMIS
• Manage company’s stamp and check documents on S1 before stamping on documents
• Monitor and control the inventories of the companies and provincial branches supplies to ensure facilities and equipment are clean and good condition
• Prepare the report to Management for the assets serviceable & Non-Serviceable and recommend for repairing, replacement or disposal (write off) if that assets non-serviceable.
• Key in OT and Staff manual attendance every day
• Prepare monthly Health Expense Report of AnAnA Group by requesting the original invoice then prepare the request of expense to Management
• Other tasks assigned by Management
• Check all item confirm with Invoice or PO before pass to stock account bill
• Print Fixed Asset code to stick on equipment
• Confirm transfer, Returned, Invoice & adjust in in system
• Checked case new installation in workflow, Assign Technician and Customer Complaint History
• Received equipment hand over, returned, replacement form from TS to upload in AMIS Billing System
• Follow up equipment borrowing from staff.
• Complete Customer Activate Handover Form Work in Internal Group.
• Send items to province refer to stock account list
• Scan form to province for sign received and keep record as document
• Check Stock On-Hand and Plant to order Equipment & Accessory
• List equipment that got problem to Technical check and testing for write off
• Clean all equipment returned from customers and warehouse storage
• Other task from Managements