• Strong in conceptualize creatively, visualize and execute graphic design work & branding • Maintain visual consistency across all visuals that are produced for the brand • Nurture and lead junior designers • Manage and assign workload for junior designers • Think creatively and develop new design concepts, graphics and layouts • Good awareness of latest design trends, interactive and new media • Be able to participate in brainstorming sessions and contribute creative ideas • Work as part of a team with marketers, designers and sales

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

UI/UX designers design, create, test, and implement the graphic user interfaces such as mobile apps, web apps, and so on to provide a simple interface and a good user experience for Smart subscribers - Meet and discuss with product owners to understand their project requirements. - Work closely with developers and stakeholders to understand technical logic. - Translate concepts into wireframes and mockups that lead to intuitive user experiences. - Illustrate design ideas using storyboards and process flows. - Design and deliver wire frames, user stories, and user journeys. - Develop UI mockups and prototypes that clearly illustrate how look like. - Build page navigation buttons and search fields. - Identify and troubleshoot UX problems (e.g. responsiveness) - Conduct layout adjustments based on user feedback. - Adhere to style standards on fonts, colors, and images.

- On phone, on site and remote support to customer mainly related to internet service - Assist troubleshoot networks, internet connectivity in the customer site or the company - Provide recommendation and suggestion to customer - Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment - Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. - Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) - Keep track in ticket system - Maintain customer relationship - Other tasks assigned by team leader or manager

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

The main function of this role is to research, develop and implement new products and services for the Enterprise Road map. This person will chart the course of understanding market trends and competitor offerings so in turn we will be able to create the most innovative and competitive products for our Enterprise Business clients. This role will require ideally a mix of commercial and engineering background and a high level of technical understanding of API’s and to be able to read and understand technical documents, design solutions for specific customers, cooperate with customer’s engineering and IT departments in order to influence the purchase decision and build client confidence towards such a decision. The function also has to strongly support Smart’s B2B sales force. Understanding customers' requirements and providing high quality proposal for customers Providing technical support to account managers on our Enterprise services Constantly reviewing customers' usage and proactively proposing improvements to enhance service performance and achieving service optimization Conducting presentations on proposed solutions and new technologies to customers Preparing win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of services designed Providing support to account managers in implementations and supporting post-sales technical queries Negotiate with suppliers or other related third parties Oversee future service development, orchestrate and project manage as needed Manage, coordinate and foster working relationship within internal organization and third parties related to postpaid & enterprise product to ensure results Develop packages by bundling various combinations of services to target potential market segments i.e. IoT, fixed and mobile bundles, SMS marketing solutions and similar service Support sales and marketing with the necessary knowledge and technical expertise of your services Coordinate with the high value Enterprise Sale team to drive last mile delivery of postpaid propositions Conduct presentations of Postpaid &Enterprise services on a high technical level. Drive ongoing improvement in sales and profitability Perform other tasks as required

• Conceptualization of product ideas, plan and manage product development activities for identified customer segments • Execute new product development by benchmarking or product matching based on customer’s request • Engage relevant stakeholders in upstream discussions, seek approval from relevant forums and ensure timelines are met • Perform customer research and competitive analysis • Work closely with related team in the process of Product Implementation and communicate product requirements for pricing and system implementation effort • Implement product and pricing strategy, trigger product risk assessment and prepare product approval documentation and business casing • Prepare and obtain sign off for Product Write-Up, Policy Contract, Product Summary and other management or administrative reports, where applicable • Coordinate and obtain sign-off for Product Business Case from relevant Functional Heads, and submit for Management Approval • Product portfolio management to achieve budget and business KPIs • Provide review on marketing collaterals and training slides • Prepare user requirements, test plans and perform UAT • Development of Process Flow of both existing and new product development • Prepare sales tracking reports and perform product portfolio mix analys

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

• Meet Sales target as assigned by the management • Maintain and build up relations with enterprise customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• 主要面对互联网客户与提供IT技术支援 • 辅助解决公司内部及客户网络连接问题 • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • 到客户处安装/设置modem等设备，并解决相关连接问题 • 客户现场探测，并提供布线方案图 • 端点维护

• Meet Sales target as assigned by the management • Maintain and build up relations with enterprise customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

Meet or exceed sales objectives and assist in company’s marketing activities Principal Responsibilities  Meet minimum sales targets set by the Sales & Marketing Manager  Identify new opportunities with new prospects.  Making cold calls to new prospects on a timely basis to uncover opportunities and advance the sales process.  Support customer acquisition activities, including marketing events, trade shows, email marketing, online webinars and seminar events.  Prepare written presentations, proposals and price quotations.  Give presentations and briefings to prospects as needed.  Continually learn new product and industry knowledge and improve selling skills through both online and face-to-face meeting.  Grow the customer & prospect database

Job Purpose: • Events & Office Administration Executive is in charge of perform other admin or office tasks as assigned. Events Specialist: • Support event manager to update our annual event calendar • Negotiate with organizers to ensure the sponsorship is carried out in the best interest for yes seatel and secure that yes seatel receives the maximum brand visibility • Ensure all events are carried out as per the timeline and it works as per schedule • Ensure that all events are carried out within the budget and yes seatel’s standard • Ensure there is appropriate coordination of all the related stakeholders and run through brainstorming sessions to come up with new and exciting ideas • Create marketing plans to market and publicize the event in a way to create event awareness, thus ensuring success of the event.

• Cold calling; making multiple outbound calls to potential customers • Sharing information about company/product by following scripts • Understanding customer needs and offering solutions and support • Collecting and updating call information • Ensuring all calls are recorded properly • Assisting other team members as needed • Other works

• Strong in conceptualize creatively, visualize and execute graphic design work & branding • Maintain visual consistency across all visuals that are produced for the brand • Nurture and lead junior designers • Manage and assign workload for junior designers • Think creatively and develop new design concepts, graphics and layouts • Good awareness of latest design trends, interactive and new media • Be able to participate in brainstorming sessions and contribute creative ideas • Work as part of a team with marketers, designers and sales