- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Administrate infrastructure, including firewalls (Pfsense, Fortinet, Sophos, iptables, firewall, Snort…),
databases, malware protection software and other processes
- Review application logs and monitor operation of network performance on daily basis.
- Install hardware, software for servers (MS Server, Linux) and test computer-related equipment
- Maintains documentation, IT standards, IT Policy, IT Quality, procedures & processes.
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
• Assist to prepare legal document such as memorandums, Contract, and agreement;
• Assist to prepare other paperwork such as briefs, minutes, reports and agendas.
• Provide general administrative support to the Legal Department.
• Assist to keep track on updates of laws, Statutes, decisions, and other legal article.
• Other tasks assigned by Management.
• Management Information System
• Help to training new staff on how to use the system and other program
• Set up and maintain the office computer equipment all departments
• Performing database backup and restoration
• Up to date of Anti-virus for all users as needed
• Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings
• Check and maintain all kind of electronic devices, like printers, computers, tablets, etc.
• Configure e-mail and prepare PC/Laptop for new staff
• Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System
• Other tasks assigned by the IT Network Administrator
• Daily call follows up payment customer which due date
• Daily check invoice list received from delivery team and follow up lack invoice from team delivery
• Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice
• Daily file commercial invoices attached with invoices from warehouse system and group by customer name
• Daily arrange invoice due term for collector to collect payment
• Prepare authorized letter for collectors for some customer s which needed
• Receive phone to support collector about payment problem (Issue the wrong name of cheque and other)
• Received phone call to support customers and sales about problem invoice issuing
• Send Receipt to customer which transfer by bank as E-mail when customer suggest
• Make all invoice that already paid as a book in each month
• Translate from Chinese to Khmer and Khmer to Chinese
• Documentary
• Support Chinese customer on WeChat
• Go to province with team for translating
• Perform other duties as assigned
• Identifies and acquire new potential partners and clients
• Buildings and Maintains closely relationship with partner and clients
• Works closely with Sales team for drive acquisition within the segment
• Supports Sales team on campaign and on-ground activities
• Collects feedback from partner and client to improve the needs of Chinese segment
• Perform other tasks as assigned by management
• Meet Sales target as assigned by the management
• Build up relationship with mainly Manufacturer or Industrial customers
• Lead generate: Daily prospecting, conduct cold-call and survey for potential customers
• Funnel Tracking: Close follow up with potential customers and update sales status
• Make proposal and negotiate with customers in order to close sales
• Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement
• Ensure timely response to customers
• Reporting is sales forecast and potential client
• Prepare sales report to the management
• Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.
• Meet Sales target as assigned by the management
• Build up relationship with mainly Manufacturer or Industrial customers
• Lead generate: Daily prospecting, conduct cold-call and survey for potential customers
• Funnel Tracking: Close follow up with potential customers and update sales status
• Make proposal and negotiate with customers in order to close sales
• Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement
• Ensure timely response to customers
• Reporting is sales forecast and potential client
• Prepare sales report to the management
• Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.
• Meet Sales target as assigned by the management
• Build up relationship with mainly Manufacturer or Industrial customers
• Lead generate: Daily prospecting, conduct cold-call and survey for potential customers
• Funnel Tracking: Close follow up with potential customers and update sales status
• Make proposal and negotiate with customers in order to close sales
• Understand the products and services of the company clearly to be able to propose the most suitable product or services based on customer’s requirement
• Ensure timely response to customers
• Reporting is sales forecast and potential client
• Prepare sales report to the management
• Participate in sales promotion activities and events and willing to spend most of the time out of office to meet customers and survey.
• Meet Sales target as assigned by the management
• Maintain and build up relations with enterprise customers
• Lead generation: conduct cold-call and visit customers
• Evaluate opportunity to maximize business outcome.
• Follow up and update sales status
• Make quotation, proposal and negotiate with customers in order to close sales
• Understand the products of the company and customer’s requirement
• Observe competitor’s products and activities
• Key in customer information and requirement in sales pipeline
• Prepare daily and weekly sales report to the management
• Participate in sales promotion activities
• Strong in conceptualize creatively, visualize and execute graphic design work & branding
• Maintain visual consistency across all visuals that are produced for the brand
• Nurture and lead junior designers
• Manage and assign workload for junior designers
• Think creatively and develop new design concepts, graphics and layouts
• Good awareness of latest design trends, interactive and new media
• Be able to participate in brainstorming sessions and contribute creative ideas
• Work as part of a team with marketers, designers and sales
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
- On phone, on site and remote support to customer mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Provide recommendation and suggestion to customer
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Keep track in ticket system
- Maintain customer relationship
- Other tasks assigned by team leader or manager
• Visit customers with sales team to consult and do project site survey
• Support sale team to provide solution to customers
• Network (LAN/WAN) Designing and implementing
• Troubleshooting and performance customer’s network
• Ensure full company’s policy and department processes, procedures and best practices.
• Work with team and research to build the qualified & satisfied solution
• Build up skill bases for all relevant technologies
• Other assignment assign by manager
