• ធ្វើការផលិតអាហារទៅតាមស្តង់ដារ មូលដ្ឋាន និង ទទួលបានការបណ្តុះបណ្តាលលើជំនាញបច្ចេកទេស ផ្សេងៗដូចជាការរៀបចំគ្រឿងផ្សំ (Mis-en-Place) ការរៀនពីរបៀបចិតបន្លែ។ល។ • ប្រកាន់ខ្ជាប់ទៅតាមស្តង់ដារអនាម័យ សុវត្ថិភាពស្របតាមស្តង់ដារកំណត់ • ធានាថាសំភារៈ ឧបករណ៍ប្រើប្រាស់ក្នុងផ្ទះបាយមានអនាម័យ ដោយត្រូវធ្វើការជួយសំអាតជារៀងរាល់ថ្ងៃ និងធ្វើការរៀបចំទុកដាក់អោយបានត្រឹមត្រូវ • ចូលរួមជួយសំអាត និងថែរក្សាអនាម័យនៅក្នុងបរិវេណកាងារ បន្ទប់ត្រជាក់ បន្ទប់កក ទូរទឹកកក និង ទូរបង្កក • ធ្វើការរៀបចំស្តុកអោយបានត្រឹមត្រូវតាមការណែនាំរបស់ប្រធាន • គោរពទៅតាមគោលនយោបាយ នីតិវិធីផ្សេងៗទាំងនៅក្នុងផ្នែកផ្ទះបាយកណ្តាល និងក្នុងក្រុមហ៊ុន • ទំនួលខុសត្រូវផ្សេងៗទៀតដែលបានរៀបចំដោយប្រធានគ្រប់គ្រងផ្ទាល់។

-Obtains assigned service station from host/hostess at start of work shift. -Greets guests and presents them with the menu. Informs guest of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service. -Takes food and beverage orders from guests (either written or memorized) and relays order to kitchen employee and bartender as appropriate. -Processes guests' orders to ensure all items are prepared properly and on a timely basis. Communicates with host/hostess, bus persons, kitchen employee, and bartender and coordinates entire station to ensure guest satisfaction with the food and service. -Serves courses from kitchen and services areas promptly, garnishing items with proper presentation prior to serving. -May carve meats, bone fish and fowl, prepare flaming dishes and desserts at table side and present, open, and pour wine when serving guests. -Observes diners to ensure that guests are satisfied with the food and service, to respond to any additional requests, and to determine when the meal has been completed. -Totals bill and accepts payment or refers guest to cashier or host/hostess as appropriate. -May assist bus person with stocking work stations, removing, and resetting soiled dishes and silverware from table at conclusion of each course and cleaning and resetting vacated tables. -Assist in preparation of work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation. -Perform other tasks as assigned by F&B Supervisor

1. Work with RM to reach KPI 2. Work with RM on strategy, forward planning and its implementation 3. Work with RM and departments in developing and marketing the business in collaboration with all service supports 4. Responsible for daily running of operations 5. Conduct all upgrading of policy on customer service and quality of service 6. Host weekly meeting when require with all department present 7. Create regular events to promote and enhance the business 8. Arrange all maintenance and repairs in a timely manner 9. Solve customer complain or issues 10. Implement training programs for Operation staff 11. Be a good communicator at levels of business, internal and external with a focus on customer relationship and service 12. Realize and present to RM, on a weekly basis, needed action plans to reach company targets 13. Make sure all standard operation procedure are up to date and being met 14. Oversee occupational health and safety 15. Increase the profitability while keeping high standard and quality 16. Insures a good follow-up by assistant manager of procedures on a daily basis 17. Improve and update standard sanitation procedures 18. Drive support service team to operations efficiency 19. Acts as company public relation representative 20. Gives and takes actions for improvement 21. Achieve the economic and qualitative objects as defined by budget and company strategy

Position as waitress. Morning or evening or split shift. English medium level is required.

A Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Hostess cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. As a member of an energetic team, the Hostess may also need to answer the phones and fill to-go orders when needed. Duties: • Greet incoming and departing Guests warmly with a genuine smile and eye contact • Seating guests at tables or in waiting areas. • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. • Providing guests with menus and answering any initial questions. • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff • Answering phone calls, taking reservations and answering questions. • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate • Engaging with guests to ensure they're happy with food and service. • Responding to complaints and helping to resolve them. • Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). • Protect establishment and guests by adhering to sanitation, safety and alcohol control policies • Help the service staff by setting and clearing tables; replenishing water; serving beverages • Helping with other positions in the restaurant as needed. • Providing great customer service. Other: • Run the food and drinks when necessary • Work at the outside catering when needed • Work at any station when needed • Maintenance of the menus, table stands, flyers, posters • Taking guest’s feed back by asking them to fill in the comments card or to rate us on Trip Advisor • Collecting name cards for data base • Explaining promotions and in-house events to the guest • Promoting Hops social media accounts to guests and convince them to like and follow our pages (FB, Twitter, Instagram)

1. គ្រប់គ្រងបុគ្គលិកហាង 2. គ្រប់ការលក់ និង ប្រតិ្តបត្តិការណ៏ហាង 3. គ្រប់គ្រងកម្មវិធីpromotion និង ចំណូល 4. គ្រប់គ្រងការងារ Paper Work របស់បុគ្គលិកហាង

We are currently looking for qualified candidates to hold the positions of: Waiter/Waitress (3 Positions) KEY RESPONSIBILITIES . Handles reservations and blocks covers accordingly. . Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked. . Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests. . Possesses a thorough knowledge of the Outlet Menu and Wine List. . Serve and clear food and beverage items in an unobtrusive and professional manner. . Carry trays and reset tables with linen, china, glass and silver. . Perform opening/closing side duties as assigned and set all tables according to standards. . Ensures all food and beverage items, equipment and other facilities in the Outlet are maintained. . Other tasks assigned by Bar Manager

-Get order by telephone from customer -Input order data to system -Report order from customer to Restaurant Manager & Rider -Other task assigned by manager

Responsibilities: Runners are restaurant workers who assist waitstaff and bartenders with bringing food from the kitchen or drinks from the bar to guests' table. Duties: • Deliver food orders from the kitchen and drinks from the bar to guests’ tables rapidly and accurately • Act as the contact point between Front of the House and Back of the House staff • Communicate food orders to chefs/drinks orders to bartenders, paying attention to priorities and special requests (e.g. food allergies, drinks preferences etc.) • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins • Ensure food/drinks is served in accordance with safety standards (e.g. proper temperature) • Check in with guests and take additional orders or refill water, as needed • Remove dirty dishes, glasses and utensils • Answer guests’ questions about ingredients and menu items • Inform restaurant staff about guests’ feedback or requests (e.g. when they ask for the check) Other: • Work in different station when needed • Work at the Eden Garden or other Hops branch when needed • Take order when needed • Arrange the food pass area and make sure all the stuffs needed for the operation are well organized (e.g. sharing cutleries, trays etc.) • Wipe the cutleries, glasses and plates and refill the side stations and bars • Clearing and setting up the tables

We are looking for various position to fullfill with difference capabilities and responsibilities in our restaurant group.

We are seeking to recruit for proficient in restaurant field, Floor Supervisor. You will be a floor supervisor to manage the whole restaurant, You are responsible for training new staff and disciplining of restaurant staff. Managing the whole restaurant; customer service, employees requires training and dealing with restaurant policies to the worker, scheduling shifts. Customer service duties for a restaurant floor supervisor include taking complaint and greeting customer. Floor Supervisor are physically present on the restaurant floor to monitor the quality of the service and in order to ensure the restaurant complies with the local health and safety codes for eating establishments. Facilitate to perform the administrative duties, such as ordering inventory and supplies, tallying receipts, preparing deposits, and processing employee management. And floor supervisor will be performed any related duties and assignment as required.

Evening shift from 4pm to 1am Salary 200$ during the 3 month probation time, 250$ after probation time. Set up the restaurant for the service . Take orders and serve the guests.

 Welcome the customers  Recommend product to customer  Provide service and get order from customer  Keep order and sanitation in the restaurant  Calculate and issue receipt to customer  Other task assigned by manager

We are looking for a group of fun-loving personnel to work in our restaurant as waiter and waitress. The successful candidate will be needed to be fit and healthy, as they work are on their feet all days. Waitress and Waiter should also have a clean and tidy appearance.

Assisting the whole Kitchen team to prepare daily mis-en-place, and helping to support Sous Chef, Commis I & Commis II to meet a standard food preparation and hygiene standard. Other job assignment by Head Chef or Sous Chef.