• Associate Degree of Business Administration or hospitalization
• At least 1-year experience in reception and customer service
• Be computer literate especially in Microsoft Office
• Be friendly and smile attitude
• Good written and Spoken Khmer/English. Speak other Language is preferable
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Manage reception operation efficiently, greet guests
• Manage incoming calls from tenants and direct them if necessary to the appropriate person/department/room
• Ensure reception and lobby area cleaned and tidy at all time
• Assist Head of Concierge in updating tenant list from time to time
• Collect all kinds of payment from tenants
• Control room inventory
• Work closely with Leasing team for all requirement from internal & external guests and handover properly
• Assign inspection room daily for leasing
• Work with housekeeping and maintenance departments to ensure rooms are ready to handover to tenant
• Handle guest complaints, handle guest enquiries, keep up to date with local attractions, restaurant recommendations and transport, etc
• Maintain a file with essential numbers
• Hold morning briefing and/or afternoon handover to next shift.
• Ensure you are respectably dress at all times
• Ensure the best impression of the clinic for direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Daily cash collection from customer & receipt for cash or cheque collection from customers
• Maintain correct cash balances at cash registers
• Assist in controlling stock and preparing some reports
• Other tasks assigned by General Manager
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Ensure the best impression of the clinic for direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for FaceLine Cambodia with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Daily cash collection from customer & receipt for cash or cheque collection from customers
• Maintain correct cash balances at cash registers
Welcomes visitors by greeting them, in a professional, friendly and efficient manner, answering or referring inquiries
Sale products to the customer
Work with customers to find what they want
Daily sale performance indoor and outdoor
Reports on time to work and follows schedule that is given
Perform other related duties as required by supervisors
o Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
o Assist the HR Manager in filing hard documents and updated information into the database
o Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
o Ensure the meeting rooms are managed and served well for requested employees
o Assist in drafting and typing documents requested by Line Manager
o Assist the HR Executive in organizing the required materials or systems for new employee
o Promptly update staff contact list
o Provide logistic assistance to CEO when requested
o Monitor and maintain cleanliness, sanitation and organization of assign work areas
o Do other tasks as required by the company
• Daily update customer feedback into system
• Key in information from Customers into system
• Respond to customer properly once complain exist
1. Identity customer want and need
2. Daily and weekly report customer feedback to leader and manager
3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues.
4. Knowledge internet connection and other communication
• Resolve technical issues for customers on phone
• Connections for customer following to procedures
• Perform professional communication with customer by phone and email
• Provide 24/7 customer support and promptly respond to any customer
• Other task assigned by management
Shift Times:
5. From 01:00 to 09:00
6. From 09:00 to 09:00
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
• Ensure the office reception is in the very welcomed manner for both direct walk-in visitors or phone calls
• Perform clerical duties and receptionist for AnAnA Group with the appreciate distribution of correspondence, including letters, notices, memorandum…
• Ensure the meeting rooms are managed and served well for requested employees
• Assist in drafting and typing documents requested by Line Manager
• Promptly update staff contact list
• Provide logistic assistance to CEO when requested
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Do other tasks as require by the company
