• Design and develop website as needed by Ais; • Coordinate with external website service providers if needed; • Create website layout/user interface by using standard HTML/CSS/JS practices and other front-end technologies; • Build responsive web-based applications front-end and back-end; • Integrate data from various back-end services and databases; • Gather and refine specifications and requirements base on technical needs; • Develop new user interface features; • Establish and promote designed guidelines, best practice and standards; • Create and maintain website documentation; • Stay plugged into emerging technologies/industry trends and apply them into operation and activities; • Document project build and maintenance; • Encourage and promote a collaborative, trust and transparent working culture; • Other tasks assigned by Assistant Technology Development Manager.

- Greeting and disburse cash to customer - Record disbursement transaction into AFIS system - Prepare disbursement voucher by number ordering - Perform end of day cash closing - Arrange the payment schedule by letter ordering - Print payment schedule from system and pack it to customer - Receive Motor Register Card from customer - Copy 2 sets of Motor Register Card and stamp it - Record in EDP list - Response to customer queries - Prepare Q&A - Other tasks assigned by supervisor and management

Client Service Advisor is responsible for contribute to ABA growth and profitability through the provision of customer service quality and sales in respect of all ABA products including understanding customer needs and choices, the communication of product features and its benefits and dealing with customers either process account opening or resolve any account related issues. Location Phnom Penh and Provincial Branches (20 Posts). Duties and Responsibilities - Identify sales opportunity, implement cold call program, and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer. - Process customer account opening over the counter to achieve individual set deposit target. - Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents. - Resolve account service related issues which aim to provide effective customer satisfaction and retention. - Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes. - Maintain the superior product and service knowledge to ensure the quality of customer service provided. - Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services. - Keep a close eye on the Bank’s local competitors on what they are doing and how they are performing to make an effective plan to gain the market share. - Promote the Bank’s products and services to create the brand awareness and customer traffic.

- Liaise directly with guests to ensure their well-being, comfort, satisfaction and that perfection of service is attained. - Greet all guests and all patrons in a warm and welcoming - At all times, conduct himself in a manner reflects the competence and professionalism of the manager - Be able to control and manage inventory via site minder and E-commerce. - Be responsible for all Front Office Operation. For example: Train, supervise and support front desk staff, including bellboy. - Handle complaints and specific customers’ requests. - Keep the hotel standard of service toward guest at all times. - Ensure good communication and cooperation between Front Office department and other departments.