. Ensure the room is at a comfortable temperature on arrival and free of odor. . Ensure all interior windows are clean and free of smears. . Ensure The bathroom is completely moulded free. . Ensure All ceilings and walls are clean. . Ensure The shower/bath/sink is clean. . Other tasks assigned by Supervisor.

- To process of new passports for customers to be effective - To extend passport validity for customers - To process the Visa application of each country embassy for customers - To provide the excellence customer services - To respond all customers’ requirements.

តូនាទី និងការទទួលខុសត្រូវៈ • រៀបចំគ្រែអោយបានស្អាតតាមវេនដែលបានកំណត់ • ធ្វើអោយប្រាកដ៏ថាក្រណាត់កំរាលទាំងអស់គ្មានប្រឡាក់ ឬស្លាកស្នាមអ្វីផ្សេង • ប្រមូលសំរាមចេញពីបន្ទប់របស់ភ្ញៀវ • សម្អាត់ធូលី និងជួតសម្អាត់គ្រប់គ្រឿងសង្ហារឹមនឹងរៀបចំអោយបានត្រឹមត្រូវ • សម្អាត់បន្ទប់ទឹក ទឹកផ្កាឈូក បង្គន់ អាងទឹក ជាន់ និងជូយសម្អាត់អោយបានម៉ត់ចត់ • បូមធូលីក្នុងបន្ទប់គេងអោយបានស្អាត • បំពេញសេវា ផ្គត់ផ្គង់សំភារៈ និងដាក់កន្សែងទៅតាមការស្នើសុំរបស់ភ្ញៀវ • ធ្វើអោយប្រាកដ៏ថាកន្សែង និងរនាបាំងខស្អាត ឬមានស្លាកស្នាមប្រឡាក • ធ្វើការផ្លល់ពត៌មានដល់ប្រធានក្រុមសម្អាត់អំពីសម្ភារៈដែលត្រូវជួសជុលចាំបាច់ណាមួយ • អនុវត្តជារៀងរាល់ និងភារៈកិច្ចការងារដែលបានកំណត់ដោយប្រធានរបស់ខ្លួន • អនុវត្តយ៉ាងតឹងរឹងតាមនិតីវិធីរបស់នាយកដ្ឋានប្រតិបតិ្តការ និងស្តង់ដាជាក់ស្ដែង

The Ace hotel are in search of applicants with interesting mind, with excellent communication skill, excellent interpersonal relations, Be a team player, excellent customer service ethics for all posts who are ready to relocate to the UNITED KINGDOM; to fill in some position as the management intends to increase its man power base due to an increase in the number of customers. Hotel jobs available today – Busboy, Cashier, Bartender, Assistant Manager of Front Office, Assistant restaurant manager, Housekeeper, Waiters/Waitress, Receptionist, Guest Relation Assistant, Room Attendant, Foreign/International Language Interpreter, Marketing Assistant Manager & Cafe Attendant/Manager etc. Hotel industry is directly related to hospitality and hence, customer service is the most vital part of this industry. Have we piqued your interest in this versatile position? Then we look forward to your meaningful application documents. Gladly online! applications and CV should be sent via acehotel@workmail.com

Responding to customer inquiries. Check ticket and booking ticket Completing a required report in system, sending to team leader/supervisor Able to work independently with strong follow up tenacity Other related duties as assigned

Hygiene Managers are responsible for supporting good Health and Safety practices within the Food Manufacturing process, through the development of the cleaning processes and equipment used, and training provided.

KEY RESPONSIBILITIES •Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives as well as the target for the company’s growth. •Plan activities and allocate responsibilities to achieve the most efficient operating model. •Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. •Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services. •Assessing and improving profitability. •Handling administration and paperwork. •Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) •Deal with maintenance issues, shortages in staff or equipment, renovations etc. •Inspect facilities regularly and enforce strict compliance with health and safety standards. •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. •Promoting and marketing the business.

-Cleans and maintains all public areas -Sweeps carpets. -Empties ashtrays and urns. -Polishes furniture and fixtures. -Vacuums and polishes elevators. -Keeps the front of the hotel free from trash. -Training and leading public area attendant

- Greet customers as they enter - Give customers drink menus and answer their questions regarding ingredients - Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) - Prepare beverages following recipes - Serve beverages and prepared food, like cookies, pastries and muffins - Receive and process payments (cash and credit cards) - Keep the bar area clean - Maintain stock of clean mugs and plates - Check if brewing equipment operates properly and report any maintenance needs - Comply with health and safety regulations - Communicate customer feedback to managers and recommend new menu items

- Welcome customers - Responding to customer inquiries. - Check ticket and booking ticket - Completing a required report in system, sending to team leader/supervisor - Able to work independently with strong follow up tenacity - Other related duties as manager assigned Job Requirement

 To greet and welcome the guests with a smile and always use their name  To assist the guests on the bus or limousine and help them their luggage if necessary.  Be considerate and to ensure smooth and comfortable transportation of guests from the airport to the hotel and vice versa.  To familiarize ones self with the roads, building, shopping areas and points of Hotel, and be able to give recommendations when necessary.  To be responsible for the tidiness and cleanliness of the shuttle bus, both interior and exterior.  To report duty punctually and to maintain the standard with regard to disciplines, language behavior and grooming.  To ensure no unauthorized persons are allowed to use any shuttle bus or Hotel car.  Reports to the Bell Captain at once in case of Break down, mechanical malfunctioning of the bus.  To be equipped with the knowledge of the hotel facilities and able to up sell the  Features and service to guests.  Reports immediately to the Chief Concierge/ Bell Captain any damages, accidents happened to the vehicle/guests, third party if any. This allows the hotel to make an instant report to the Government Authority concerned with the relevant documentation and to follow it up with the insurance company.  To be able to work overtime when required.  To be able to provide parking service to the guests and patrons of the Food &  Beverage outlets as requested.  To provide Main Door greeting service and to assist in the handling of check-in / Out baggage for Hotel guests.  To provide assistance in the booking of taxies for our Hotel guests and direct  The driver to the appropriate destination.  To perform any other duties as assigned by Chief Concierge/ Bell Captain

-Supervisor (Sihanoukville) Duties and Responsibilities Supervise Front Desk Operations -----Manage Hotel Staff -----Assist General Manager -----Interact with Guests -----Inspect Rooms Please send your email in if you are interested. Interested please sent CV to: LK88@outlook.com or call 015-371-181 (call 11am to 8pm

Please Contact us for more detail: 078 999 466

We are now inviting applications from dynamic, motivated, creative, and experienced professionals for the following opportunity: Laundry Attendant (2 Positions) KEY RESPONSIBILITIES Process laundry by either washing, dry cleaning or pressing. Careful use of laundry chemicals, solvent and spotting chemicals as instructed. Ensure working area is kept clean and organized. Use laundry equipment as instructed and maintain them in a proper state of cleanliness Pay particular attention to any items requiring pre-wash soaking

- Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) - Address customer complaints and escalate to Guest Relation Manager when needed - Record information in the logbook daily - Ensure compliance with health and quality standards