• Management Information System • Help to training new staff on how to use the system and other program • Set up and maintain the office computer equipment all departments • Performing database backup and restoration • Up to date of Anti-virus for all users as needed • Trouble shooting for all computers as required and check all Wi-Fi connections in all buildings • Check and maintain all kind of electronic devices, like printers, computers, tablets, etc. • Configure e-mail and prepare PC/Laptop for new staff • Follow up \ check fix asset when staff resign and update fix asset to Fix Asset System • Other tasks assigned by the IT Network Administrator

-Manage and repair equipment on and off site. -Extend outstanding support by meeting customers’ needs on time. -Investigate and resolve maintenance and repair issues. -Manage accurate inventory of tools, parts and supplies. -Advice customers on equipment operation and maintenance. -Check new system for seeing if they are in functional order. -Assemble machines as per specifications with hand and power tools and measuring devices. -Run machines to test parts functioning. -Manage tool kit, supplies and accurate invento mployees.

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

- To install IT equipment and CCTV to customer - Coordinate on IT equipment installation, Sale and delivery product to customer - Regular update daily, weekly, and monthly report to manager - Keep confident company’s information and data to avoid outside leakage - To be honest with member and team work - Responsible others task as assigned by Supervisor/Manager.

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

The main purpose of the “ Unit Manager, IT Audit ” position is helping the company to evaluate and identify weaknesses of the internal control and perform the IT audit regarding to IT Infrastructure, IT Application, IT Service Management and IT Risk Management to ensure that the Hattha Bank is complied with the internal policies and procedures and regulator’s requirement as well. This role is also assisting the head office audit department/deputy of head office audit department to prepare annual audit plan and a draft audit report after audit assignment completion. Location: Head Office-Phnom Penh Duties and Responsibilities .Perform the IT Risk Assessment in preparing annual audit plan. .Prepare the audit plan, implement and monitor based on the annual audit plan. .Lead the IT Audit Team to review and test the control of IT Infrastructure, IT Application, IT Service Management, and IT Risk Management and evaluate the designed control and operational effectiveness to ensure that the Hattha .Bank is complied with the internal policies, procedures, manuals, laws and regulators. .Prepare audit schedule notification and document request to auditee. .Prepare the pre-audit checklist & analysis then link the risk with RCM. .Prepare and update the risk control matrix (RCM) and audit program guide (APG). .Review the comprehensive of polies and procedures or manuals related to IT operation. .Prepare the audit report by providing recommendations to related departments. .Follow up outstanding issue and advise the related departments to rectify the issue in timely manner. .Ensure the audit quality and improve the staff competency. .Involve staff recruitment and review & evaluate staff performance appraisal, involve to set KPIs for IA staff. .Perform other task as assigned by management.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader

i) Job Description • Manage IT administration, computer set up (MS 365) and repair/maintenance and networking • Troubleshooting and Fix internet issue when getting loss of Wi fi and also fix safety camera • Manage, implement and support the day-to-day of an IT operational works • Responsible for end-user’s computer issues and general IT technical supports • Weekly report to the line managers but must be immediately report if any critical issues found • Maintain and administrator of Email, Surveillance Camera Security, Server, Firewall, Computer Network Equipment (Switch, Router, Mikrotik,) • Maintain Computer hardware and software such as Servers, Printer, Finger print, Network Devices and Utilities including virus cleaning • Coordinate and implement network security measures in order to protect data, software, and hardware • Responsible for network devices configuration within security methods • Provide smoothly communication with IT team • Adapt with workplace environment and quickly learn the new technologies • Analyzing existing computer systems and making recommendations for upgrades and improvements. • Support system to ensure that all user working smoothly (SAP, Blue) • Work coordinate with system vendor when any error or any update/upgrade • Other tasks are assigned by Manager

• Provide IT support to customer, mainly related to internet service • 主要面对互联网客户与提供IT技术支援 • Assist troubleshooting of networks, internet connectivity at customer site or within the company • 辅助解决公司内部及客户网络连接问题 • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment • 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备 • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。 • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务） • Travel to customer site to install/configure modem/device & solve other related internet issues • 到客户处安装/设置modem等设备，并解决相关连接问题 • Customers’ site survey and draw diagram, included laying cable • 客户现场探测，并提供布线方案图 • POP maintenance • 端点维护

• Correctly record and label received PC/Other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess hardware issues and recommend repairing solution and service pricing • Repair hardware and/or similar devices at both AnAnA Service Center and outside • Suggest Hardware Team Leader to order hardware’s parts for the purpose of replacement • Consult and ask for advices from Hardware Team Leader in case of meeting difficult hardware issues or any other operational issues • Properly pack the repaired PC/other hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report of the team to Hardware Team Leader

The main purpose of the “Senior Python Developer” position is responsible for developing web application using Python programming languages and related tools and frameworks. Take part in requirement gathering, bug fixing, testing, documenting, and implementing the application system. Location: Head Office-Phnom Penh Duties and Responsibilities .Analyze, design, and develop a robust web application based on business requirement. .Improve functionality of existing systems. .Work closely with other developers, UX/UI designers, business and systems analysts. .Write well designed, testable, efficient code by using best software development practices. .Review code written by other programmers. .Contribute in all phases of the Software Development Life Cycle. .Collaborate with different stakeholder to translate business requirements into features offering. .Ensure that key activities and deliverables are completed as schedules. .Perform other task as assigned by supervisor or management.