• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

The main purpose of the “Senior DevOps Support Engineer ” position is responsible for setup/maintenance development tools (container orchestration platform, tracking, monitoring, logging, etc.), deploying product updates and identifying production issues. Location: Head Office-Phnom Penh Duties and Responsibilities .Understanding the needs of IT Infrastructure and conveying this to developers. .Build and setting up new development tools and infrastructure: Kubernetes or Docker Platform, File Share server like NFS or Cephas, Logging system like ELK Stack. .Monitor, Tracking and Alert system like Prometheus, Alert Manager, Grafana…Etc. .Setting up CICD tools like Jenkins or Tekton and Implement CICD Pipeline. .Working on ways to automate and improve development and release processes. .Convince/Coach development team to adapt DevOps culture and technologies. .Perform other task as assigned by supervisor or management.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

Enterprise Service & Middleware Administration Unit is to administrate, maintain and support all webservices and APIs. Manage and maintain all the integrated system, enterprise service bus, or third-party access to Core Banking System. To manages a team that designs, develops, tests, debugs and implements middleware components, tools, and utilities required for the operation, maintenance, and control of systems. To implement and manage the Disaster Recovery and Data Continuity Plan to prevent from critical and high risk of any failure. To implement and manage Webservice and API with high security and high availability. The main task is to responsible for ongoing middleware operations that provides 24/7 up and running with the minimum impact. Working Location: Head Office, Phnom Penh Closing Date: 27-December-2020 Duties and Responsibilities: Manage team to monitor performance and tuning on Enterprise Service Bus (ESB), Install and configure ESB software as per requirement and manage the existing Web Services & APIs and troubleshoot. Design services process flow to support with system integration or third-party system. Develop & deploy new webservice and API for new business requirement. Administrate on security of all webservices & APIs and perform regular securities monitor to identify any possible intrusions. Documented standard API and webservice specification. Manage and control access control list of the user and internal connection. Review audit log and user access on API and Integration system and Implement the Disaster Recovery, Data Continuity Plan. Implement the Disaster Recovery, Data Continuity Plan. Verify the existing procedure/guideline or new system deployment procedure/guideline to meet up to date. Manage team to complete the tasks assigned by management and establish the activities plan. Manage team to record the report of system issue, system change log, and system availability. To ensure all services with high security, high availability and Working with support team to solve the system issue. Manage and consolidate monthly plan and report to Head of ISA. To ensure services is running 24/7 without interruption.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

The main purpose of the “Officer, Quality Assurance” is responsible for assuring quality of developed software and applications to meet the quality standards and client requirements. Location: Head Office-Phnom Penh Duties and Responsibilities .Design, develop and execute manual and automation test. .Create detailed, comprehensive and well-structured test plans and test cases. .Record test progress and document test cases. .Track bugs throughout testing. .Assist Senior QA to develop strict testing standards to define app quality and release readiness. .Testing the product to make sure that it works well, meets the quality standards and client requirements. .Working with development teams to prevent issues with new products. .Perform other task as assigned by supervisor or management.

The main purpose of the “Senior Unit Manager, Mobile App Development ” position is directs, and coordinates all activities related to mobile app development. Supervise development activities such as software design, prototyping, code convention and implementation, troubleshooting and functional testing of product features. Location: Head Office-Phnom Penh Duties and Responsibilities .Manage all activities of the mobile app development team. .Provide guidance to team members to complete project on time. .Establish guidelines, procedures, methods and best practices for app development. .Ensure appropriate procedures and processes are followed when it comes to app development. .Actively participate in requirements analysis and provides input to the software champion. .Implement design plans, review unit tests, test and debug applications. .Document software development, monitor status of developing software. .Write, review and revise product requirements and specifications. .Participates in other areas of the software development process. .Coach developers to create high quality code in an agile environment. .Ensure application design to manage and maintain data security and integrity. .To keep up to date with the latest software development technologies and methodologies. .To deliver code which is well tested and consistently error free. .Work with other departments to understand and provide technical solution to solve the problem. .Perform other task as assigned by supervisor or management.

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

The main purpose of the “ Unit Manager, IT Audit ” position is helping the company to evaluate and identify weaknesses of the internal control and perform the IT audit regarding to IT Infrastructure, IT Application, IT Service Management and IT Risk Management to ensure that the Hattha Bank is complied with the internal policies and procedures and regulator’s requirement as well. This role is also assisting the head office audit department/deputy of head office audit department to prepare annual audit plan and a draft audit report after audit assignment completion. Location: Head Office-Phnom Penh Duties and Responsibilities .Perform the IT Risk Assessment in preparing annual audit plan. .Prepare the audit plan, implement and monitor based on the annual audit plan. .Lead the IT Audit Team to review and test the control of IT Infrastructure, IT Application, IT Service Management, and IT Risk Management and evaluate the designed control and operational effectiveness to ensure that the Hattha .Bank is complied with the internal policies, procedures, manuals, laws and regulators. .Prepare audit schedule notification and document request to auditee. .Prepare the pre-audit checklist & analysis then link the risk with RCM. .Prepare and update the risk control matrix (RCM) and audit program guide (APG). .Review the comprehensive of polies and procedures or manuals related to IT operation. .Prepare the audit report by providing recommendations to related departments. .Follow up outstanding issue and advise the related departments to rectify the issue in timely manner. .Ensure the audit quality and improve the staff competency. .Involve staff recruitment and review & evaluate staff performance appraisal, involve to set KPIs for IA staff. .Perform other task as assigned by management.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,