Support marketing campaign, event and branding through designing artworks by the given guideline and concept. Design and layout such as (flyers, posters, banners, books, logos, invitations, name card, standee etc. Communication with sales and other related department.

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

•Running regular checks on network and data security •Identifying and acting on opportunities to improve and update software and systems •Developing and implementing IT policy and best practice guides for the organization •Designing training programs and workshops for staff •Conducting regular system audits •Running and sharing regular operation system reports with senior staff •Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages •Managing and reporting on allocation of IT budget •Providing direction for IT team members •Identifying opportunities for team training and skills advancement

តួនាទី និងភារកិច្ចទទួលខុសត្រូវ - គាំទ្រដល់សាខា និង នាយកដ្ឋានដែលពាក់ព័ន្ធទៅលើការប្រើប្រាស់ Module របស់ប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយ Oracle Flexcube team ក៏ដូចជានាយកដ្ឋានហិរញ្ញវត្ថុដើម្បី ដោះស្រាយបញ្ហាផ្សេងៗដែលកើតឡើងលើប្រព័ន្ធធនាគារស្នូល ។ - សហការជាមួយនាយកដ្ឋានហិរញ្ញវត្ថុក្នុងការធ្វើ Test សាកល្បងនូវ module ថ្មីៗ មុននឹងដាក់ឱ្យប្រើប្រាស់ជាផ្លូវការ ។ - អនុវត្តន៍ដោយផ្ទាល់លើការបង្កើត / កែប្រែប្រព័ន្ធ និង របាយការណ៍របស់ Core Banking បន្ទាប់ពីទទួលបានការអនុម័ត ។ - សហការជាមួយផ្នែកអភិវឌ្ឍន៍កម្មវិធី ដើម្បីសិក្សាពី Tools ក្នុងការធ្វើ pre-check Core Banking data ក្នុងគោលបំណងសម្រួលដល់ប្រតិបត្តិការប្រចាំថ្ងៃ ។ - ធ្វើការBackup និងRestore data របស់ប្រព័ន្ធ ទៅតាមគោលការណ៍បានកំណត់។ - ការបិទបញ្ជីប្រចាំថ្ងៃ ប្រចាំខែ និង ប្រចាំឆ្នាំ ក្នុងប្រព័ន្ធធនាគារស្នូលឲ្យបានទាន់ពេលវេលា និង ត្រឹមត្រូវ។ - អនុវត្តន៍ភារកិច្ចផ្សេងៗទៀត ដែលបានផ្ដល់ដោយអ្នកគ្រប់គ្រង ។

• ERP users support and training. • ERP setup and configure. • ERP user manual development • Database administration • Database maintenance, backup and restore • Datamart development • Designing and reporting development • Another tasks assigned by management

-Configure, install, and maintain IT related software, Hardware such PC, CCTV, etc… -Setup and maintenance Network such Router, Switch, and other peripheral devices. -Provide support to our Internal and Customer under supervision from Team Leader -Provide coordination of facilities issues as required -Other tasks assigned by Team Leader

• General IT support, dealing with Network, hardware and software enquiries; working together with a small team of staff to deliver a professional high quality service level to end users • First line support for all desktop, laptop and Printers users • Routine server maintenance and monitoring • Working together with HR to ensure staff IT training requirements have • been me • Event day support may be required from time to time • Manage the IT recycle program for the organization • Provide AV support and presentation projectors support to staff • Control of the IT budget • Offers troubleshooting, support, and repair when IT equipment or networks malfunction • Provides phone, live chat, or in-person support, depending on the organization's scope • Perform other tasks as required.

- Respond to and resolve help desk requests - Upgrade systems and processes as required for enhanced functionality and security issue resolution - Administrate infrastructure, including firewalls (Pfsense, Fortinet, Sophos, iptables, firewall, Snort…), databases, malware protection software and other processes - Review application logs and monitor operation of network performance on daily basis. - Install hardware, software for servers (MS Server, Linux) and test computer-related equipment - Maintains documentation, IT standards, IT Policy, IT Quality, procedures & processes.

Key responsibilities... • Design and install well-functioning computer networks, connections and cabling • Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network • Inspect LAN infrastructure and fix minor or major problems/bugs • Test and configure software and maintain and repair hardware and peripheral devices • Evaluate network performance and find ways of improvement • Organize and schedule upgrades and maintenance without deterring others from completing their own work • Do regular data backups to protect the organization’s information • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions

 Address questions from internal and external audits and examinations  Assist to Develop policies, procedures and standards that meet existing and newly developed policy and regulatory requirements including SOX, PCI, and/or FFIEC guidance  Facilitate IT security/risk training curriculum  Involve within IT security projects.  Promote awareness of applicable regulatory standards, upstream risks and industry best practices across the Bank  Determine the profile of risks in the estate and devise a strategy to mitigate  Manage day-to-day activities related to developing, advising based on the IT Governance Framework  Do other relevant tasks assigned by Manager

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

The main function of this role is to research, develop and implement new products and services for the Enterprise Road map. This person will chart the course of understanding market trends and competitor offerings so in turn we will be able to create the most innovative and competitive products for our Enterprise Business clients. This role will require ideally a mix of commercial and engineering background and a high level of technical understanding of API’s and to be able to read and understand technical documents, design solutions for specific customers, cooperate with customer’s engineering and IT departments in order to influence the purchase decision and build client confidence towards such a decision. The function also has to strongly support Smart’s B2B sales force. Understanding customers' requirements and providing high quality proposal for customers Providing technical support to account managers on our Enterprise services Constantly reviewing customers' usage and proactively proposing improvements to enhance service performance and achieving service optimization Conducting presentations on proposed solutions and new technologies to customers Preparing win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of services designed Providing support to account managers in implementations and supporting post-sales technical queries Negotiate with suppliers or other related third parties Oversee future service development, orchestrate and project manage as needed Manage, coordinate and foster working relationship within internal organization and third parties related to postpaid & enterprise product to ensure results Develop packages by bundling various combinations of services to target potential market segments i.e. IoT, fixed and mobile bundles, SMS marketing solutions and similar service Support sales and marketing with the necessary knowledge and technical expertise of your services Coordinate with the high value Enterprise Sale team to drive last mile delivery of postpaid propositions Conduct presentations of Postpaid &Enterprise services on a high technical level. Drive ongoing improvement in sales and profitability Perform other tasks as required

• Monitor, maintain service availability for customer to meet service level agreement • Take quick action for attending service after getting task from supervisor • Keep on time for appointments with customers requested. • Follow-up Colleagues inside EZECOM to provide service to EZECOM Customers. • Pass details of potential customers or upgraded sales leads to the EZECOM Sales Team. • Provision and activate the services offering customers • Faulty identification of network problems, and fast rectification by coordinating with vendors/ suppliers/field engineers/contractors • Restore service as quickly as possible to minimize impact customer's business • Operation and maintenance NMS alert system to response incident on time • Ensure network quality and minimize impact customer's businesses • Receive, document and record all incidents notification in system • Troubleshoot and escalate ticket to higher level for customers and network issue • Closely monitor network operation and follow up with customers with specific time for incident

Job Description Senior Core Banking System Officer is responsible for controlling and supporting bank's user over all issues concerning core banking system; Daily (working hours) maintenance and monitoring of above stated system to keep them in stable service 24/7; Running End of Day, End of Month and End of Year procedures, if necessary change time to night shift, Must to obey the Night Shift rule; Auditing and Administrating on Security user maintenance; Simulating, applying all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Location Head Office, Phnom Penh (1 Post). Duties and Responsibilities Control and Support of bank’s user over all user issues concerning above stated system. Audit and Administrate on Creating new user, transferring and disabling users of above stated system. Daily (working hours) maintenance and monitoring of above stated systems in order to keep them in service 24/7 (only for those systems which must be 24/7) and reporting to supervisor about any errors, slowness or unavailability of services. Execution of End of Day, End Of Month and End of Year procedures; if necessary change time to night shift, Must to obey the Night Shift rule. Simulate, apply all fixes and patches issues by vendors of above stated applications to keep them up to date in terms of functionality, productivity and security. Be responsible for keeping employees of training about above stated system. Willing to perform sundry duties as assigned by supervisor. Integrity.

• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager