• Must have good knowledge of IT products • At least 1 year experience in IT Consumer Electronics or related field • Good in communication skills and interpersonal skills • Good command of written and spoken English, Chinese is a plus • Honest, willingness, and be able to work as team • Ability to work on achieving sales target • Self-motivated and confident

- Run support any work concern with IT & Network system - Maintenance computer, printer repair any trouble happen - Other task assign by Senior IT

Location: Head Office-Phnom Penh Report to: Head of Operational Risk & Fraud Management Deadline: 06-Aug-2020 Duties and Responsibilities: - Develop & update IT & Digital Risk Management policy and framework. - Develop & update IT & Digital Risk Management procedure. - Involve with UAT & risk assessment with new/change system before launching. - Manage the implementation & execution of IT & Digital Risk Management framework. - Perform IT & Digital risk identification, risk mitigation, assessment, monitoring, control, and reporting. - Involve with DRP Testing. - Develop & provide training to all staff to build IT risk culture. - Assist operational risk & fraud management unit to develop any system. - Coordinate of BCP testing by annually with critical function and Operational risk team. - Ensure that “IT & Digital Risk Management” meet the relevant regulatory requirement. - Suggest any recommendation/solution for IT risk mitigation. - Prepare monthly/quarterly IT & digital risk report.

• App design and coding • Native or Hybrid app writing is preferable (Android/IOS) • Backend web services knowledge (APIs request) • Knowledge of UX and UI design • Writing clean code, unit tests, and code reviews • Environment setup, build and software deployment • Creativity, work brainstorming and reporting • Complex problem solving

-Ensures that the hotel’s computer system both hardware and software are fully accounted for, properly maintained and reliable -Draws procedures to ensure that any problems encountered in software and hardware are addressed immediately -Ensures the physical and logical security of IT system and keeps updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. -Attends to any problems encountered in software and hardware by all departments in the most diligent manner and keeps track of such incidents and the way they have been solved. -Strictly performs daily/monthly back up procedures, ensures the successful completion of the process and the safeguard of the backup tapes. -Assists any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs -Provides regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. -Performs regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. -Develops sound relationships with IT and maintenance providers -Works closely with any departments of the hotel. -Develop IT Management SOP to make sure IT department’s work implementation have is effective and efficient. -Set up CCTV system and maintenance to make sure it working all the time -Develop computer network ( Server-Client) -Training and leading other IT officers in IT department. -Monitor other IT officer’s implementation and offer support when necessary -Control IT equipment and make IT inventory report monthly to general manager. -To be ready and responsible when assigned to perform any other duties as designated by General Manager.

- Install and support LANs, WANs, Email server, Internet, and intranet systems; - Maintains network and system performance; - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage..; - Branch data daily back up monitoring; - Provide the basic level troubleshooting to the users in both hardware and software; - Provide the training to the users for the new system or technology; - Coordinate for refill ink and repair toner or printer for Head Office and branch; - Manage and update GROW website and Facebook; - Preparing user manual and guideline for the application software; - Maintenance both hardware and software; - Maintenance Computers, printers and network (virus scanning and protecting, set up any software, printer….) - Other task may assigned by Head of IT department.

About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Main missions: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales Key responsibilities... • Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

Location: Head Office-Phnom Penh Report to: Sr. Unit Manager, Security Operation Centre Deadline: 17-Aug-2020 Duties and Responsibilities: - Monitor Log files, users’ access, intrusion detection & intrusion prevention system, physical security, premises, and another network activity on daily basis. - Assist manager for project implementing and implementation security solutions. - Schedule perform a penetration test on applications and network firewall external/internal. - Update training materials and provide training on information security awareness to all staffs. - Assist in the research, development, communication, maintaining, and work with the related operational units and departments on the enforcement of Information security architecture, policies, procedures, solutions and standards. - Report on information security status, incidents, and recommend an appropriate resolution. - Perform other task assigned by supervisor.

Location: Head Office-Phnom Penh Report to: Head of Core Banking & Solution Department Deadline: 31-July-2020 Duties and Responsibilities: - Plan the department’s goals and budgets to support the organization’s goal. - Organize the human resources and align the budget to achieve the department’s goals. - Lead the resource to achieve the department’s goals and high performance. - Control and evaluate the resource in department to maximize the performance and outcome. - Maximize the system running smoothly with healthy performance, robust securities and up 24/7. - Optimize the operation cost on implementation of digital system in support of business operations in order to improve cost effectiveness, service quality, and business development. - Create and implement CBS’s technology vision and plan, ensure it aligns and drives HKL’s business strategy and helps supports its key lines of business. - Work closely with senior management across departments and PMO to identify, develop, implement and support value-add technology solutions for the requirement or organization’s goal. - Responsible to the tasks which assigned by management.