• Ensure that provincial annual plan of action and budget are effectively implemented and reach to the target.
• Ensure all system; policies and procedure are implement in province.
• Promote and implement money transfer and payment products and services to potential agents, potential and target clients.
• Promote and offering on ground training to agents/staff about Ly Hour product and service, policy and procedure.
• Lead and strengthen the capacity of staff under supervision through training, coaching and continue on job training and other development methods.
• Ensure effective and quality recruitment of agent, good customer services across the region and building strong relationship with agent.
• Lead and manage sales planning, sales team and activities to achieve regional sales goals, transaction volume and number of agent, as well as sales management.
• Conduct and develops sale & promotion campaign plans as to activate awareness of Ly hour product and services.
• Drive targeting, sales strategy as well as to stimulate new account growth, existing account activation, transaction utilization and retention.
• Gather feedback from team and customer to develop recommended solutions to upper levels.
• Compile competitor’s activities and propose action plan.
• Produce the weekly and monthly reports to direct manager.