Branch Concierge is responsible for provide a great customer experience from the time customers walk in-out by welcoming and greeting with ABA’s 5-Star Service Standard, projecting an attitude of friendly professionalism, building rapport with customers, assisting and referring customers to the right banking services and specialists. To identify the needs and prospects of clients for a variety of general banking services through a pro-active and needs-based sales approach. Location Phnom Penh and Provincial Branches (15 Posts) Duties and Responsibilities - Greet customers upon their arrival and leave by implementing the Bank’s 5-Star Service Standard to make a positive first impression on customers. - Refer customers to the right and suitable banking services and specialists through queue ticketing by maintaining an acceptable level of ABA’s product and service knowledge and customer satisfaction. - Educate customers about Automated Teller Machine (ATM) and Cash-in Kiosk Machine (CiM) usage to ensure its fast and convenient transactions and keep them from being conned. - Guide customers to download and register to ABA Mobile App and i-Banking in order to increase number of digital self-service banking. - Keep promoting the Bank’s products and services to increase brand awareness and customer traffic. - Create effective referral networks including internal relationship, existing customers and local market activities.

- Provide the students with an efficient and sufficient learning quality - Train students for school contests - Provide comfortable classroom environment - Motivate students to learn - Get parents involvement - Conduct students assessment - Provide counseling to students - Participate in school events and meetings

- Prepare draft annual activities and budget plan; - Lead IA team to conduct regular internal audit branch and functional department; - Ensure branch and functional department are performing compliance with policies, procedure, guidelines and instructions; - Recommend improvement in procedures and system to prevent/detect error and fraud; - Follow up/review the appropriateness of management’s responses/ feedback in the internal control report then send to direct supervisor in timely manner; and - Ensure that all hard and soft copy of audit documents are keep track and manageable. - Work other task assigned by manager.

-Assists the Marketing Communications department with the day-to-day administration -Assist for providing basic marketing communications support such as media tracking, photography and filming requests

-ដោះស្រាយការងារ -រៀបចំឯកសារនិងទិញសំភារៈការិយាល័យ-ល-។

1. Welcome Passengers 2. Responding to customer inquiries. 3. Check ticket and booking ticket 4. Completing a required report in system, sending to team leader/supervisor 5. Able to work independently with strong follow up tenacity 6. Other related duties as manager assigned Job Requirement

Job Responsibility - Think creatively and develop new design concepts, and layouts. - Check website from Japan Team. - Prepare flow/schedule to check and improve website. - Make plan/suggestion to improve quality design in each website. - Daily work with many team to reach daily target. - Be good communication with designer.

• Control outsource team for good quality on laying cable, must check spared cable & splitter box on customer’s pole & must note clearly spared cable meters to make sure outsource team has spared cable on pole properly. • Draft map drawing with clear numbers of pole for reference • Survey by Google Earth and by on site (walk and measure the cable length & sketch cable route by hand) • Can splice fiber in ODF, closure, splitter, fix backbone/customer link, test signal from POP/splitter/customer site and use OTDR in order to measure the distance on laying cable. • Can lay optical fiber cable and attach on EDC/TC poles both overhead and underground. • OSP Engineer has to perform jobs following work flow & work instruction from CTO & OSP Manager such as: o Complete new installation case on time, complete survey case as requested, o Work closely with NOC, TS, CS & Sales Team, o Responsible for all maintenance cases on time,

• រៀបចំខ្លួនប្រាណអោយបានស្អាត ក្រចកដៃត្រូវកាត់អោយស្អាត • ផ្តល់សេវាកម្មអតិថិជន ស្វាគមន៏អតិថិជន នាំភ្ញៀវទៅកាន់តុ ដាក់មីនុយអោយភ្ញៀវ • ទទូលកុម្មង់ភ្ញៀវ • បញ្ចូនការកុម្មង់ទៅកាន់ផ្ទះបាយ និងbartender • ការលាងសម្អាតតុនិងតំបន់បរិភោគអាហារនិងការរៀបចំ • តាមដានបំរើភ្ញៀវដោយយកចិត្តទុកដាក់ • លើកម្ហូបអាហារនិង ជញ្ជូនអាហារ • សួរសំណួររបស់អតិថិជនទាក់ទងនឹងសេវាកម្មរបស់ក្រុមហ៊ុនផ្តល់ជូន • ផ្តល់សេវាកម្មអតិថិជន ស្វាគមន៏អតិថិជន • សម្អាត តុ បរិភោគអាហារនិងការរៀបចំ

Job Responsibilities: - Daily cash Balance - Deposit, withdrawal of saving, current, and fixed account. - Help western union, foreign currencies, TC, visa card, master card. - Take care customer enquiry - Daily cash balance USD and KHR - Prepare transaction for foreign exchange, TC, Visa card, Master card. - Prepare banker cheque - Check and balance the others currencies with report - Control and prepare customer standing order.

• Control the assigned inventories in the warehouse • Ensure that all inventories are categorized properly stored in the warehouse for easy control • Clean up all equipment and keep order in proper place • Daily compare with recorded to find out the mismatching • Prepare and send report go Manager

ពិពណ៌នា • រៀបចំដឹកជញ្ជូនផលិតផលរបស់ក្រុមហ៊ុនតាមគោលដៅ • បង្កើនទំនាក់ទំនងជាមួយអតិថិជនក្នុងការលក់ផលិតផលរបស់ក្រុមហ៊ុន • រាប់ផលិតផលរបស់ក្រុមហ៊ុនអោយបានត្រឹមត្រូវមុននឹងដឹកទៅគោលដៅ • មានភាពវៃឆ្លាតក្នុងការលក់ និងមានទំនាក់ទំនងល្អជាមួយអតិថិជន • ប្តេជ្ញាសម្រេចគោលដៅលក់ ដែលផ្តល់ដោយក្រុមហ៊ុន • ប្រមូលលុយពីការលក់អោយបានច្បាស់លាស់ • ជួយដល់ភារកិច្ចផ្សេងៗដែលត្រូវបានស្នើរដោយថ្នាក់ដឹកនាំ។

- Customer service - Release BL to customer - Making HBL to customer ( FCL shipment + Co-load shipment ) - Verification between HBL & MBL - Issue invoice charge to customers - Collect AP, Posting AR & AP -Follow up with supplier & customer for any issue related

Key Responsibilities: • Analyze all revenue sources from Branches, Outlets and Head Office • Budget and actual analysis of revenues • Bank reconciliation • GLs Reconciliation with Business Division • Fixed asset management • Perform month-end closing accounting tasks • Other tasks required by management

• Manage and lead site controlling team in order to meet the deadline for clients. • Check site after being informed by design team. • Work with warehouse team for items to be delivered to be installed at site. • Work with installing manager to prepare schedule for installation. • Work with production manager for defective items at site. • Monitor the quality of installed item and hand over it to project owner. • Other tasks assigned by direct supervisor.