• Fulfilling customers’ requirements within timeline given. • Building strong business relationship with customers • Train and consult customers’ on products with upsell opportunity • Assist and follow up urgent cases & resolve all customers’ issues within timeline. • Keep track of the files status & whereabouts. • Update reports accurately and on timely basis for management reporting

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

1- Manage to achieve the set target of sales staff. 2- Lead, manage and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities; (More details will bring up during interview stage)

• Responsible for finding new customers and opportunities by divisions • Meet customers to understand their requirements • Support sales team on proposal and solutions to customer • General Bill of Material (BoM) for quotations/proposals • Establish and maintain strong relationship with key partners/vendors • Support sales team in bidding process • Demonstrate product solutions and update to customers • Provide technical support to customers after sales is closed • Do other tasks as require by the supervisor

- Ensure accurate processing of membership application for new membership, withdrawal of membership, absent membership, etc. - Attend meeting and take minutes of meeting - Generate reports for meeting - Plan, co-ordinate and attend New Members Introduction Evenings - Plan and co-ordinate Interviewing Sessions for potential Members - Respond to Membership correspondences related to resignation, permanent membership, absent membership, death, divorce, renewal of term membership, etc. - Organize membership package for new Members - Conducts Club tours to potential Members - Updates and maintains the Membership system - Relieve Front Office duty as and when required - Any other duties assigned from time to time by the Membership Manager - Attend to existing and new membership enquiries and be involved in membership recruitment program - Maintain and update membership records, facilities and resources - Administer Membership policies and practices - Manage Waiting List and admission procedure - Develop written operating procedure - Attend Committee meetings and proficient in minutes taking - Coordinate Introduction and Interview Sessions - Maintain records and managing systems - Prepare Notices, Circulars and assist in Annual General Meeting proceedings - Compile monthly reports and statistics - Membership projects and reviews.

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Description • Control the correct delivering & receiving of goods and inform appropriate supervisor in case of discrepancies. • All kind of products (SKU) must be ready for retail and whole sales operation • Inform to concern persons to be strictly implementing of FIFO procedure, by following products code • Closely monitoring with SOH in order to have sufficiency stocks for replenishment of all particularly location. • Maintain all warehouses area are clean and well organised way. • Respect merchandising guidelines. • Control expiring date and ensure efficient stock rotation. • Ensure the understanding and adherence to standard policies • Assist in executing daily, weekly, and monthly physical inventories. • Make sure damaged and defective goods are processed in a timely, accurate manner. • Assist in protecting company assets through promoting awareness of loss prevention • Unloading, Offloading goods from truck-warehouse-truck. • Assure that all activities of warehousing and systems correct with the need of the company.

• Meet Sales target as assigned by the management • Maintain and build up relationship with customers at the assigned area • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status. • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline and report • Prepare daily and weekly sales report to the management • Participate in sales promotion activities

• Identifies and acquire new potential partners and clients • Buildings and Maintains closely relationship with partner and clients • Works closely with Sales team for drive acquisition within the segment • Supports Sales team on campaign and on-ground activities • Collects feedback from partner and client to improve the needs of Chinese segment • Perform other tasks as assigned by management

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•Assist the Chef de Parties in preparing, cooking all kinds of food; •Ensure the food prepared are cooked following the correct standard and recipe; •Supervise and train all staffs to provide high quality of food to meet the brand standard; •Ensure all staffs have high standards of food hygiene and follow the rules of health and safety; •Always keep the kitchen area clean and tidy at all times; •Other tasks as assigned by Manager.

•Setup new store network and software (internet, point of sale, cctv camera, printer…) based on infrastructure provided by head of IT; •Install and configure POS system for stores; •Manage and maintain POS system; •Collect and analyze reports of POS system; •Support users (both office and stores) by installing needed software, check on the problem that users request to help and find solution to fix •Troubleshoot computer maintenance: hardware and software; •Provide IT support for HO, T&C, TAK and Lotteria stores; •Other tasks as assigned by Manager.

Restaurant Level Operations, Customer Service and Food Safety •Be responsible for overall store operations •Oversees staffing of kitchen, counter and dining area •Interact with internal and external custoemrs to build positive relationship •Maintain excellent level of QSC at any given period of time •Maintain health, safety procedures and sanitation levels at any given period of time •Monitor procedures of food preparations and presentations •Increase customer visits by consistently providing excellent QSC •Problem handling and coping with unexpected daily tasks •Investigate and resolve complaints regarding food quality, service and cleanliness •Work long hours that usually include evenings, holidays and weekdays

- Take care of both existing customers and new customers and open a new account distribution. - Ensure proper tools such as catalog, price list product ranges are available and regularly maintained - Expect to sell products and get new customers everywhere. - handle and problem solving of customers complaint - Ability to meet sales commitment and present product to customers - To monitor your promotional activities, competitively review new products for management. - Prepare a weekly report on sales. - Market Review and Customization Requirements report to management for analysis - Develop plan sale - Expect to send a monthly sales report on sales / collection / new initiatives / new customers to achieve successful sales accurately and timely, including marketing activities and competitors' activities. Specials are also encouraged as timely action can be taken to address any issue.