• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space • Assess software issues and recommend solution and service pricing • Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside • Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues • Properly pack the repaired laptop/PC/hardware and give to Customer Service Team • Prepare and send daily/weekly/monthly report to Software Supervisor

• Daily call follows up payment customer which due date • Daily check invoice list received from delivery team and follow up lack invoice from team delivery • Received phone call to support customers and sales about problem invoice issuing • Send Receipt to customer which transfer by bank as E-mail when customer suggest • Make all invoice that already paid as a book in each month • Other task assign by Manager

- Prepare draft of annual activity and budget plans; - Assess fraud risk and evaluate the controls at branch and Head office; - Develop and update audit working papers to ensure consistency to actual audit work and relevance in assessing fraud; - Perform audit execution at the branches and Head office on fraud investigation; - Follow up on Departmental and branches’ corrective actions as per the previous audit carried out and ensure implementation and effectiveness of these; and - Draft report and send to direct supervisor for review. - Work other task assigned by manager.

• Assist in marketing and promotion of the Cambodia-Singapore Agriculture Hub, including preparation of marketing materials • Assist in document preparation towards securing of investments into the Cambodia-Singapore Agriculture Hub • Assist in itinerary planning and arrangements of site visits to Cambodia-Singapore Agriculture Hub • Other duties assign by management

• Translate from Chinese to Khmer and Khmer to Chinese • Documentary • Support Chinese customer on WeChat • Go to province with team for translating • Perform other duties as assigned

• Data Entries of general Accounting software (NAV). • Assisting in develop policy and procedure of accounting. • Keeping up to date accounting record. • Manage and Check Account Receivable and Account payable. • Doing monthly and yearly tax declaration and make sure report all tax are declared within deadline. • Monitoring and analyzing accounting data and producing financial reports and statements. • Protect the company's value by keeping information confidential. • Other tasks assigned by management.

Unit Manager of Card & e-Payment for Issuing Management position is mainly responsible for driving Card & e-Payment Product/ Services adoption rate through work with sale and marketing teams. He/she is also responsible for managing procedure, Card, ATM performance monitoring, collecting customer feedbacks and related issues from the field and share to related team for improvement. Working Location: Head Office-Phnom Penh Closing Date: 29-December-2020 Duties and Responsibilities: Manage procedure, Card & e-Payment product profitability, growth covering Card, ATM Acquiring & Merchant Payment. Develop strategy for Card acquisition, ATM, merchant recruitment and management. Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank. Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card, ATM and Merchant related. Manage Card, ATM and e-Payment product development and enhancement projects including project planning, business requirement, and user acceptance test. Develop the necessary material and provide training/refreshment to branches and other related departments existing/new Card, ATM and e-Payment products/services. Perform other tasks as assigned by supervisor.

- Merchant service sales on (PAYON payment service provider) by making effective sales approach and network. - Good communication, organizational and presentation skills. - Build trust from customer and create customer retention strategies. - Willing to follow-up with unsold leads and past customers. - Know-how to retain good co-sales relationship with merchant sales manager. - Able to do a research on related field and gather market information and comparing. - Prepare reports by collecting and summarizing information. - Provide customer (Merchant, Member) training. - Perform other tasks assigned by manager.

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Conduct operation and compliance audit at HO/Branches and business units; • Draft internal audit report for internal audit manager to review; • Assist in evaluate operation efficiencies and contribute to improve overall structure and practices; • Assist in develop audit planning and detect key weakness areas; • Monitor and check compliance with banking regulation and accounting standards; • Follow up on the progress of implementation and recommendation; • Assist in tracking all audit issues and management's corrective action to final resolution; • Assist audit team in conducting spot check; • Perform other related duties as assigned by line manager.

- Assist supervisor on implementing digital initiatives under the division scope which include mobile and internet banking, card business, new technology adoption/solutions. - Assist to gather comprehensive business requirement, perform UX development, UAT. - Assist to prepare report progress of key project portfolio under responsibility. - Support supervisor on end-to-end management of project delivery which include business requirement development, activity planning, risk/benefit identification, cross functional coordination, and effective project closure monitor. - As and when required, perform business analyst role to support functional teams. - Facilitate necessary communication across organization to support programs or project implementation. - Perform other tasks assigned by supervisor.

• Responsible for the achievement of the bank’s loan sales target, development and implementation of the bank’s loan sales programs and supervision of the loan sales officers and staff • Supervise, monitor and coordinate the daily sales activities of the Loan Sales Department • Develop high-quality leads and referrals for new loan businesses and convert them to actual sales • Proactively find new ways to build and grow bank’s loan portfolio • Ensure the protection of the bank’s interests by doing adequate research and sales probing and by adhering to bank policy and the various laws and regulations applicable to the bank’s loan practices • Comply with all laws and regulations and interprets new and pending laws and regulations that affect the bank’s loan practices and products. • Prepare and present loan sales reports and loan industry market updates and market study for Senior Management and Credit Committee • Other duties as assigned.

• Meet Sales target as assigned by the management • Maintain and build up relations with corporate customers • Lead generation: conduct cold-call and visit customers • Evaluate opportunity to maximize business outcome. • Follow up and update sales status • Make quotation, proposal and negotiate with customers in order to close sales • Understand the products of the company and customer’s requirement • Observe and report on competitor’s products and activities • Key in customer information and requirement in sales pipeline • Prepare daily and weekly sales report to the management • Participate in sales promotion activities